Ratings based on 150 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

was not a good time

Posted Sep 1, 2014
Pros: It was beautiful
Cons: if someone complains please return the call
to much noise upstairs doors slamming arguing, screaming hollering, someone was getting beat up. big man walked into our condo, I complained nothing was done. Second night no sleep, way to much arguing upstairs, checked out at midnight drove 9 hours home no sleep.
5 out of 5
for Everyone
by A verified traveler from Illinois


Posted Aug 30, 2014
It was a wonderful experience. Many activities to do. Condo was really nice. Easy to get to and many places to visit near by the hotel.
4 out of 5
for Families
by A verified traveler from Virginia

Excellent accommodation for a large family

Posted Aug 27, 2014
Pros: The Space and cleanliness.
Location: There are a few things within walking distance to both see and eat so the car was not always needed.
This was an excellent choice of hotel for a large family who prefer separate rooms. The sleeping and living space was really good and the kids (17 &19) enjoyed the pool. There are a few things within walking distance to both see and eat so the car was not always needed. We did not try the hotel entertainment as we were only in Nashville for a few nights and chose to spend what little time we had in town - parking for a day in the underground Hilton car park was $10 and evening parking in the open air car park just past the Country Music Hall of Fame was only about $5. Travel into town was easy - so all in all an excellent stay. The only reason that I did not award an Excellent was the fact that we did not try all of the facilities.
5 out of 5
for Everyone
by A verified traveler

always enjoy staying there

Posted Aug 24, 2014
Pros: every thing was great
Cons: n/a
Location: all music
we always have a great time. lots of music, lots of swimming, lots of relaxing
3 out of 5
by A verified traveler

Good location but less than ideal room.

Posted Aug 15, 2014
Pros: The room was clean and the kitchen had everything you could possibly need. The staff were friendly and helpful.
Cons: The situation with the water pressure was a disaster and was the hotel beds. We were traveling with 4 kids and there were 2 less beds than advertised
Location: The Grand Old Opry and Opry Mills are very close and fun to visit. Downtown Nashville is fun and the kids really enjoyed the Ghost Tour
Our room was on the third floor and there were no elevators. The water pressure was so low I couldn't even get the shampoo out of my hair and the second bedroom was supposed to have 2 double beds. It had 2 single beds. The washer and dryer unit were so small you could only wash a couple of things and the washer leaked water all over the floor. Besides these negatives, there were some positives. The room was clean and the kitchen was well stocked and functioned well. The grounds were nice and the pools were fun for the kids. The workers at the hotel were nice and helpful. All in all, I'd say it was only okay and for what we paid, I expected much better, especially the beds situation.
5 out of 5
for Everyone
by Joe from Gettysburg.

Nice hotel. Close to the Opry.

Posted Jun 16, 2014
The hotel was very nice. Clean , comfortable, and convenient. The staff was cordial and helpful. Truly enjoyed our stay.
4 out of 5
for Everyone
by NRS from Edmonton , AB

Very nice hotel

Posted Jun 12, 2014
We booked through Expida and didn't realize it was a time share resort . That being said it was a great resort we where there for a week and the full kitchen was nice to have. No restaurant or lounge on site , about a 15 min walk . No time share pitches either as all guest where thought to already have time shares. Pool areas where very nice , staff where very nice and accommodating . Very close to Grand Opry and Opry Mills Mall . Would defiantly stay there again .
3 out of 5
by A verified traveler

Posted Jun 1, 2014
People were out playing basketball at 6:30 am when we complain they really could of cared less. The tub had a large crack in it, had to Park more than a block from our room. Don't think we will go back to their resorts again. diamond is more uniform and act like they care
5 out of 5
for Everyone
by Donna from Melbourne, Australia

Nice accommodation just a bit out of town

Posted Apr 9, 2014
Pros: Staff were pleasant and very efficient. Rooms were very clean and well appointed.
Cons: Furnishings were dated, but perfectly usable.
Location: Opry Mills is very close as is the Nashville Palace, Scoreboard sports bar and Opry Backstage Grill.
Lovely place to stay - very big in size for the 4 of us, but probably not suitable for those that want to be close to the action of downtown/midtown. Very close (walking distance) to some basic amenities - bars/restaurants and also to the Opry Mills for shopping.
5 out of 5
by Mike from CT

Nashville Stay

Posted Feb 25, 2014 on Hotels.com
The room was excellent - we didn't get any housekeeping services which is the only reason I rated Quality of Service a 3. But I would highly recommend this hotel, it was very affordable & convenient to the city.