Ratings based on 962 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
89% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by Lindsay from W

Worth the money

Posted Apr 17, 2014
Know before you go that you'll be spending a lot of money on things that shouldn't be expensive: soda $4, Caesar salad $9.50, 12" pizza $21.50, tuna sandwich $18, 2 scoops of ice cream $7.50. If you accept that this will be how it is, your experience will be so much more enjoyable. Windows in the room could be cleaned. We paid extra to have a water view in the Royal Towers but was on the 5th floor and couldn't see the beach/ocean. Kinda a rip off there. Aquariums are amazing.
3 out of 5
Recommended
for Everyone
by Julie from Livingston, NJ

Nice hotel but very outdated

Posted Apr 16, 2014
Pros: The slides and pools.
Cons: The rooms need a renovation.
We stayed at the Royal Tower this time thinking it's an upgrade from Coral tower where we stayed 5 years ago. Royal Tower rooms or at least the room that we were assigned were very outdated. The walls, carpet, everything about the room was old. The place was very dusty, the light in the nightstand had dust all over it. For a place like Atlantis and the amount we paid per night I would have expected a much nicer room. The outside facilities like the pools and slides were great though.
3 out of 5
by Terry from feasterville pa

Over priced and use to be nicer

Posted Apr 16, 2014
Pros: Stayed at royal towers but same as previous times either casino or dragons for adults at night
Location: Go to outside area by comfort inn to buy booze sodas munchies and waters to take back to your room
Went earlier when orignial owners still had it the first two times we went. First time prices were high but offered more attention to guests such as spraying each guest with sun oil but night life pretty much confined to casino bar dragons. Second time at approx Oct 2011 we returned found drink prices were cheaper and had more night life. They added a disco but more for 20 to 30 year olds. could hang out at bimini road with live music and good food at night. On our last trip prices went up again, bimini road's food not as good and was there at 11pm and they were getting ready to close for the night and no live music. They should have one price for kids for kids fountain sodas otherwise $3.50 per can which is too much for a family with a couple little ones. same with bottled water. I drink Cpt. Morgan and could only find one bar that stocked it. Not all bars stock same liquor. Went on this trip while kids are in school but it felt like disney World toooo many little ones.
5 out of 5
Recommended
for Everyone
by A verified traveler

A relaxing enjoyable holiday.

Posted Apr 16, 2014
Pros: Convenience of entertainment and good restaurants.
Cons: The main lobby of the Royal Towers / Plato Bar has shabby, dirty furniture that definitely takes away from the "luxury"hotel feel.
Location: Very convenient.
We had a restful vacation in a great setting. Good food, great service and a pleasant staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Apr 15, 2014
Pros: Friendly staff, clean rooms, clean bathrooms on site
Cons: Just the explanation of benefits
Location: We had enough to keep us busy every day
We had an absolutely great time, everything was perfect with the exception of us not knowing that we had a $200 winter credit included with our stay. We discovered this when we received our checkout papers. When we checked in, the hotel clerk asked for a credit card and then imprinted it and gave me the hotel room key card and told us we had a $200 credit. That was it. We took that to mean that we could charge up to $200 a day with our hotel key that would be charged to our Discover card. It was not explained to us that it was a $200 winter credit that was a bonus when we booked our trip. I wish the clerk would have explained what the credit was, as we used cash for most things and left a decent sized balance on the winter credit because we were unaware of that bonus. Other than that, had a great time and would definitely come back.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great trip

Posted Apr 15, 2014
Loved it! Perfect weather, beautiful complex. Great for kids and adults. A bit pricey and some things were a bit over the top (couldn't get a plastic spoon with the 4 oz snow cone--only 12 oz--really????) otherwise great.
3 out of 5
Recommended
for Everyone
by Kelly from Seattle, WA

Costs More than Hawaii

Posted Apr 15, 2014
If you live on the West Coast skip this place. It will take you twice as long to get there and cost twice as much for food and activities than Hawaii. This is a total family resort, not a romantic one. The water park is great and the lazy river isn't so lazy, it is the best one I have been in.
3 out of 5
by A verified traveler

Disappointed

Posted Apr 14, 2014
Pros: Family Friendly - water slides
Cons: see above
Over-priced!!! The room was nothing more than ordinary and for $500/night very disappointing. It smelled, had a running toilet, toilet clogged, tiles chipped in bathroom, bathtub was refinished with paint and was chipping everywhere, fridge was locked and warm once opened, clock did not work, called 3 times to request a different room (perhaps w/an Ocean view) and was told management or someone would call me back - they never did... Food was nothing to write home about. Brookfield Asset Management may want to rethink their Business Model because they are doing an incredibly poor job managing/maintaining this property.
1 out of 5
by JV from Hollywood, CA

A 3 star hotel

Posted Apr 13, 2014
A very dead hotel. For families only & very expensive for the lack of services & choices you get. Unfortunately not much choices in hotel & resorts to stay in Nassau. If you want fun & gambling experience, go to Vegas or Macau.
5 out of 5
Recommended
for Everyone
by worth it from New Jersey

Had a blast

Posted Apr 10, 2014
Will definitely return beautiful hotel more than expected