Ratings based on 28 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.7 Hotel condition
They paid and stayed.
by A verified traveler from Canada
Interesting PlacePosted Feb 15, 2014
Pros: Room size
This is an historic property - the suite was vey large, but the age of the property presents challenges. The hot water system went out for over 12 hours when we were there, with no comment from management until we called. The front desk staff are very friendly, but if you are looking for a concierge to provide recommendations or book dinner reservations, you will be disappointed. The restaurant is VERY expensive, but the service was spotty - larger tables or those who order bottles of wine seem to get better service than couples.
for Couplesby Claire from Sydney
Lovely old hotel which needs some maintenancePosted Dec 30, 2013
This is a really lovely, old world hotel with lots and lots of character. Our room which was upstairs at the front of the hotel was right next to a lovely large verandah, and the room was very very large. The garden and pool at the back of the hotel are just glorious and probably the most beautiful I 've ever seen.
for Couplesby Taylor from Owensboro,KY
just like going home...great service,great OVERALLPosted Dec 10, 2013
Pros: great food,service,ambiance,surroundings
Cons: don't change anything
Location: walking distance to all shopping or can just stay there and relax by the pool
WE LOVE STAYING HERE ,THE SERVICE IS IMPECCABLE
Recommendedby Ben from Washington DC
Great staff, but the decor is too heavyPosted Jul 8, 2013 on Hotels.com
Like the title says, the staff at the Greycliff were extremely friendly and helpful. The room was nice and spacious, but the design of the hotel uses a lot of heavy fabrics and dark wood. Admittedly this style choice is thanks to the building's rich history, but the end effect is that the interior felt cluttered and musty. Not what we were going for in the "light and breezy" Bahamas. The grounds are well kept, but unfortunately the cigar store closed before I could check it out. The restaurant (touted as one the only 5-Star restaurant in Nassau) was also a disappointment. As an example, the Lobster Bisque was apparently thickened using a roux (flour and butter), rather than cream. This left small clumps of flour in the soup itself, which were unpleasant to come across--not a big deal, but at a 5-Star restaurant, I was hoping for better.
Recommendedby A verified traveler
ok, but not what we were expectingPosted Jun 19, 2013 on Hotels.com
We were frustrated becuase we paid a lot for a one night stay because the add on hotels.com featured an airport shuttle (and we didn't want to worrry about transportation back and forth). There was no shuttle even though we confirmed that with the hotel before coming. We were just looking for a low key place to relax for one day before heading home and found that false adversting (and no follow up explaination frustration). Its a cool old hotel on beautiful grounds - so it probably just wasn't a good fit for what we needed this trip.
for Everyoneby BCW from London, UK
Perhaps an experience of times gone byPosted May 23, 2013
Pros: Food excellent
Cons: Expense of eating
Location: Very central and convenient
An older property displaying 'faded elegance' and old world charm with a superb if perhaps rather expensive restaurant. Staff could not have been more helpful.
Recommendedby GregR from Ft Lauderdale
Great getaway!Posted Apr 17, 2013 on Hotels.com
Very old-style, very nice and relaxing. Service was great, we enjoyed our stay. A little noisy air conditioning unit but room was clean, comfortable..a little noisy outside when they had the Heineken Full Moon Party..they could have told us about that, but it was ok.
for Couplesby Setboun from Miami
Posted Apr 12, 2013 on Hotels.com
The food at the 5 stars restaurant was not what we expected And also the service The bathroom was not clean as it must be done and the room they gave us was very noisy with machines outside and also cars in the street
for Couplesby Jim from Cleveland Heights, OH
Unique and thoroughly pleasing respitePosted Apr 9, 2013
Pros: We liked the fact that every room was different and that the original structure dates back to the 1700s. The piano/cigar bar at night was jumping.
Cons: Other than our room the first night, everything was great. We were there to relax, so absense of other attractions in the city was fine.
Location: Nassau itself is kind of boring...not a lot of history or shopping, unless you like going to 50 jewelry stores and tee shirt shops.
We loved this hotel, but it is not for everyone. Those who like "cookie-cutter" international chains will be disappointed by the "down-home" nature of this place. I would strongly suggest asking to see your room before moving luggage to it. We stayed in the outlying cottages, and our first had carpeting that may have pre-dated Elvis. Mold/mildew smell was horrible. The staff switched us to the Pool Cottage, which was just terrific. The staff is very courteous and accommodating. The restaurant is excellent and wine list is over-the-top great but not cheap by any means. Be sure to tour the wine cellar; cigar and chocolate factories also on site and worth a visit. In addition to the hotel restaurant, try Cafe Matisse for fine dining and the Poop Deck for casual.
Recommendedby Mature couple
A hotel from the colonial pastPosted Mar 3, 2013 on Hotels.com
There was a little misunderstanding at the beginning of our stay but it was handled very well by the manager. We have stayed here before & seen the hotel develope from a rundown, almost ruin in the 1970's to a place of great Bahamian character & pleasure. Both the hotel & restaurant celebrate the pleasures of comfortable eating & drinking along with the now rare pleasures of cigar smoking, in a uniquly Bahamian/Colonial style. All this leads to some idiosyncrasies which should be enjoyed & celebrated. The setting is ra large, beautiful, tropical garden with the most colourfully tiled outdoor pool, opposite Government House & a short walk down hill to Bay Street.