Ratings based on 1,658 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
82% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveler

Riu was pleasant overall.

Posted Aug 9, 2014
Pros: Staff, all-inclusive, room was nice.
Cons: The bathroom next to the pool.
Location: Great. Jetskiing was awesome and going to Balmoral Island was awesome.
The all-inclusive was great. The pool, the beach, the proximity next to Atlantis, and the staff was great. The bathroom outside next to the pool was disgusting. Would stay here again. Going to Atlantis for one day is enough.
5 out of 5
Recommended
for Everyone
by A verified traveler from Lisbon, Portugal

A very good hotel in a fantastic beach

Posted Aug 8, 2014
Pros: We liked everything
Cons: The air conditioning of the rooms need to be quieter
Location: The location is fantastic
The hotel has the appropriate dimensions, located in a fantastic beach. The pool is not large but as the beach is magnificent overcomes this shortcoming. The rooms are very good but the air conditioning needs to be quieter. The gym has the appropriate dimensions for the size of the hotel and during the time I was at the hotel never had need to wait to run on treadmills. In the end they were a very good holiday. We appreciate all the welfare that were offered. We will be back
3 out of 5
Recommended
for Everyone
by A verified traveler from New York

Destination Wedding

Posted Aug 4, 2014
Pros: Friendly Hotel Staff
Cons: More efficient front desk people..Not always helpful with questions.
Location: Atlantis Hotel is nearby
Nice hotel for destination wedding if the beach and hotel were not so crowded..We had issues outside while trying to take wedding photos of people on the beach trying to get in the picture.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Another great stay!

Posted Aug 3, 2014
Our second time to the RIU and it was a great experience. Right on the beach, next door to Atlantis, great food and nice staff. I would recommend this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very restful and a pleasant overall experience.

Posted Aug 1, 2014
Pros: Everything
Cons: Rooms specifically designed for handicapped
I my family thoroughly enjoyed our stay. Great staff, wonderful theme presentations of food and not too many children.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel very close to the beach.

Posted Jul 29, 2014
The RIU is exactly "all inclusive". This hotel is close to the beach and Atlantis. It is just a 5 minute walk from The RIU.
5 out of 5
Recommended
for Everyone
by A verified traveler from CONNECTICUT

50TH BIRTHDAY PARTY

Posted Jul 28, 2014
Location: RIGHT NEXT DOOR TO THE ATLANTIS..... ALL INCLUSIVE IS NICE WITH THE CONVENIENCE OF THE CASINO RIGHT NEXT DOOR !!!
STAYED FOR A GIRLFRIEND'S 50TH BIRTHDAY. THE STAFF WENT ABOVE AND BEYOND TO MAKE THE DAY SUPER SPECIAL!
5 out of 5
Recommended
for Everyone
by A verified traveler from surprise az

Great location

Posted Jul 27, 2014
Pros: We really loved the location of the hotel and the staff were very friendly and helpful The food was very good
Cons: The rooms didn't need to be so cold
First time in the Bahamas and was very happy with the hotel stay the food the staff was very friendly and helpful and the beach area was fantastic could not have asked for more Lenny the bartender was a great guy - we had a lot of fun with him and the rest of the bartenders We hope to return some time in the future. All the people we met or seen there were very nice
2 out of 5
by A verified traveler from New Jersey

Never again, not worth the expense!!

Posted Jul 27, 2014
Pros: Beach and buffet food. Did meet some awesome guests.
Cons: Total make over of resort and customer service training for the staff.
Location: Beach access was great, water activities at your door step.
Terrible resort, staff consistently unprofessional and rude, hotel worn down (i.e. broken light fixtures/ceiling fans/umbrellas, paint peeling off walls, pool tiles filthy and broken/missing). During the buffets, tables sit there filthy, waiting to be cleaned while guests walk around looking for a table to eat their meals. Attitude from wait staff when asked to clean tables. Did not appreciate having to deal with cruise passengers allowed to utilize the resort when the resort was filled to capacity, made the pool area and lunch buffet exceptionally crowded. Very disappointing experience.
3 out of 5
by A verified traveler from PA

Food and service average

Posted Jul 27, 2014
Poor service compared to other resorts in the carribean. Evening entertainment also average . Small resort , not to many activities , we will likely not go back .