Ratings based on 402 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
75% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

Posted Jul 25, 2015
No restaurant bar or shop on site. Chronically slow wifi for which we had to pay an extra $13 per day. No elevators to guest rooms, had to haul luggage up stairs. Definitely would not stay again - this property is extremely overpriced for a very entry level hotel. It's not even on the beach. Overall a very poor experience.
3 out of 5
by A verified traveler

Pleasant hotel in nice area

Posted Jul 13, 2015
I found this hotel rather disappointing in that the rooms were spread out in different buildings which meant more walking than I wanted, in the open (not good in the rain). Also, the restaurant was more than a half mile from my room and I had to get a golf cart shuttle to and from it. The grounds were very pleasantly landscaped with ponds and pools with an artificial beach. The staff were all very helpful.
2 out of 5
by A verified traveler from Florida

Disappointing, Very Disappointing!!!

Posted Jun 30, 2015
Pros: The kids likes the water slide and the hammocks slung between the palm trees.
Cons: cleanliness, maintenance, manager that cares
This was not a cheap hotel to stay in, and for the price was it disappointing in terms of service, cleanliness and overall maintenance. Its become quite shabby since the photos were taken. When arrived to check in at 5pm, there were other guest throwing fits and trying to book other hotels on the reception computers, while we quietly waited to be served. They didn't have the 2xqueen room for us that we had booked, as a group of 4, but instead were 'upgrading us to a studio' - we turned this down, as the studio only slept 3. We were asked to wait 5 minutes, then half an hour, then to come back at 7. Finally at 8.30pm, tired and ready to quit, we helped the cleaner get her equipment out the room so we could get in. We should have had her leave it - it was clearly a rush job. The bathroom was not for the squeamish. Hairs left on the surfaces, badly stained toilet, rusty plughole and a bath plug that didn't fit. Overall if I had booked for any more than the two nights at this 'resort' I would have cried.
5 out of 5
Recommended
for Everyone
by A verified traveler from BRONX, NY

A PIECE OF SERENITY AND BEAUTY

Posted Jun 16, 2015
Pros: EVERYTHING. THE ROOMS ARE VERY NICE. EQUIPT FOR MAKING YOUR OWN MEALS. AIR CONDITIONED, GREAT CLOSET SPACE, SITTING AREA AND DINNING AREA.
Cons: NOTHING I CAN THINK OF.
Location: THERE ARE VANS THAT RUN TO DOWNTOWN DURING THE DAY UNTIL ABOUT 7:30 PM. THE STRAW MARKET \ TOWN IS VERY INTERESTING, JEWELRY SHOPS ARE PLENTIFUL.
A BEAUTIFUL RESTFUL PROPERTY. THE GROUNDS ARE LUSH AND VERY WELL KEPT. THE STAFF IS ALWAYS WILLING TO HELP. IT HAS BECOME OUR HOME AWEAY FROM HOME.THE ACCOMODATIONS ARE PERFECT FOR DAILY LIVING. THE HOTEL ALSO ARRANGES A TRIP TO THE SUPERMARKET ONCE A WEEK FOR GUESTS, THERE IS A WONDERFUL CHEF ON THE PREMISES NAMED CLEVELAND WHO PREPARES GREAT FOOD.
2 out of 5
by A verified traveler

Posted Jun 10, 2015
The room was just a side bedroom a condo. This is it.
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Posted Jun 10, 2015
We really enjoyed our stay at the Sandyport Resort. It was nice a clean and the staff was very friendly and helpful. If you want to be pampered this may not be the spot for you but if you just want to get away this is the perfect place. The hotel is a little out of town but just a 15 minute bus trip into town. There is a market just a short walk from the hotel. There are a few restaurants with in walking distance, but nothing directly on property ( except the Tuesday night bbq, which I recommend). As with most everything on the island it is a little pricey but good. The staff was helpful in booking some scuba trips for us. The charters sent a van to pick us up and drop us off. Our room had a little kitchenette that was nice to make simple meals in. We were a little disappointed that there was no direct beach access but the pools and waterway was nice. As I mentioned before, this place is not extravagant but if you want a down to earth, relaxing and friendly place, Sandyport will meet your needs.
3 out of 5
Recommended
for Everyone
by A verified traveler from T

Quiet, low rise hotel.

Posted May 20, 2015
Limited facilities but easy walking or bus access to restaurants etc outside. Helpful staff. Quiet.
3 out of 5
Recommended
for Everyone
by A verified traveler from PUERTO RICO

NICE, AND CLOSE TO THE AIRPORT AND BEACHES.

Posted May 15, 2015
Pros: THE QUIET AROUND THE PLACE
Cons: THE BATHROOM.AND IN THIS ROOMS, ON LY A KING BED IS PERFECT, DO LEAVE MORE SPACE AROUND THE ROOM.
Location: EXCELLENT FOR THE PEOPLE WHO WORKS NEAR THE AIRPORT.
YES I RECOMMEND THIS HOTEL TO MY PARTNERS HERE IN P.R.
2 out of 5
by A verified traveler

Private. No restaurant. Rocky beach water.

Posted May 13, 2015
Mostly on the bay. Beach is rocky. Hard to get in water. Grounds are kept nice in places but overall mediocre. Staff were helpful, especially Sara and front desk. Private and very quite.
3 out of 5
by A verified traveler from Conyers, Georgia

Close to the beach

Posted May 13, 2015
I booked flight and hotel together. When I got to the hotel about 2:30 I was told to come back closer to 4. SMH SMH they did offer to hold my luggage. The vent in the bathroom did not work, the telephone in the room did not work. I told at least two persons and they kept on saying they would take care of it. THE WIFI SUCKED ON SI MANY LEVELS. There is wifi in the lobby for guests, however, there is a fee for in room wifi. That only worked for 10 minutes. I had to go to the front desk and call and call to get the wifi fixed. It would work for 10 minutes then no more. Had to get a refund. I know that the electricity they cannot control. However, they only have a generator for the lobby. Electricity was off twice too many times. No generators for the rooms. SMH SMH SMH