Ratings based on 2 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
2.5 Service & staff
3.5 Room comfort
3.0 Hotel condition
They paid and stayed.
for Everyoneby Nilson from London
Learn Portuguese if you want to stay at AquariaPosted Sep 16, 2012
Pros: Good size terrace
Cons: Reception staff
The reception area is cold and unfriendly, no customer service skills. Asked for a late check out, one receptionist said ok, the other said I had to pay a fee (fair enough) and after the fee had been agreed, the reception manager rang later to say: no late check out. After exchanging few hard words, it was agreed that we could stay until 19hrs (paying a fee). Another bad point ,due to the "U" shape of the building, noise (music) from the bar can be heard all day long in the room. Make sure you speak Portuguese if you want to stay there, no other language spoken. Wouldn't go back or recommend to anyone, but then again, this was only my experience.
for Familiesby A verified traveler
Nice location for familiesPosted Jun 6, 2012 on Hotels.com
Nice location for families and whoever wants to really stay in front of the beach (instead of 1 block apart, which is very common in Ponta Negra). My intention was to rest with my family, so when I arrived the hotel I was not very attentious to the apartment size I had booked. I was there for 6 nights, and 2 nights before check-out, I noticed that they had given me a smaller apartment than the one I had booked. I knew I was going to get very angry if I entered a discussion about this, so I convinced my wife not to complain, but the feeling about that is disappointment. Other than that, I recommend the hotel.