Interior entrance

Reviews of Days Inn by Wyndham Natchitoches

2 out of 5
Days Inn by Wyndham Natchitoches
5135 University Pkwy, Natchitoches, LA

Reviews

6.2
Rating 10 - Excellent. 88 out of 519 reviews" "
Rating 8 - Good. 132 out of 519 reviews" "
Rating 6 - Okay. 114 out of 519 reviews" "
Rating 4 - Poor. 91 out of 519 reviews" "
Rating 2 - Terrible. 94 out of 519 reviews" "

6.4/10

Cleanliness

7.6/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

Robert, Fort Walton Beach

Traveled with family
Liked: Staff & service
The room wasn't as clean as it could be.
Stayed 1 night in Apr 2024
Response from Days Inn Team on Apr 11, 2024
We are sorry to hear that your stay with us was not as satisfactory as it could have been. I will pass your comments on to the housekeeping team to ensure a better quality of room for your next visit, and we appreciate your feedback. We hope to have you again, and thank you for staying with us.

2/10 Terrible

Erika

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Days Inn Team on Mar 26, 2024
We are sorry to see that your stay with us was unsatisfactory. If you have any comments for us on how we can improve, please do not hesitate to reach out. We are constantly making improvements to ensure a satisfactory guest experience, and your feedback is important. We hope you will try us again in the future.

2/10 Terrible

Carolyn

Disliked: Cleanliness, property conditions & facilities
1st room was dirty & stunk like smoke & cheap perfume. Staff switched after complaint and second room was almost as bad. Filthy with crumbs & nasty conditions. I was afraid of bed bugs so I checked thoroughly but sheets actually weren’t too bad. Overall it’s a run down, dirty place in need of major paint & upgrade.
Stayed 1 night in Jan 2024
Response from Days Inn Team on Feb 6, 2024
We are sorry to hear that your stay with us was not satisfactory. Clearly your room was not up to our standards here at Days Inn, and I have passed your comments onto our housekeeping team and head housekeeper. We hope that you will give us another chance in the future. Thank you for staying with us.

6/10 Okay

saniya

Traveled with family
Liked: Staff & service
Stayed 2 nights in Jan 2024
Response from Days Inn Team on Jan 18, 2024
We are sorry to hear that your stay was not as satisfactory as it could have been. We hope that you will give us another chance here at Days Inn, as we are constantly improving and making changes to our operations here. Thank you for staying with us.

8/10 Good

Lockey

Traveled with group
Liked: Cleanliness, staff & service, room comfort
One night
It was not okay.
Stayed 1 night in Dec 2023
Response from Manager on Jan 7, 2024
Thank you for the feedback. We hope you give us another opportunity to serve you in the future.

2/10 Terrible

Linda

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Do not book here!!
Checked into a dirty room. Awful smell. Bed terribly made. The chair was filthy. Handle on chair appeared to be chewed up.
Stayed 1 night in Dec 2023
Response from Days Inn Team on Dec 28, 2023
We are sorry that you did not find your stay satisfactory, and it appears your room was not up to our standards. I have passed your comments on to our team, and we hope that you will give Days Inn another chance to provide you with a comfortable stay in the future.

10/10 Excellent

Cathie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Days Inn Team on Dec 25, 2023
Thank you for enjoying your stay with us!!! We have been working really hard to bring our standards up to make our customers glad they stayed at Days Inn. We hope to have you stay with us again. Thank you.

2/10 Terrible

Casey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Used condom under bed!
I spent the first hour I was there cleaning because it was disgusting. There was even a used condom under the bed, the microwave as well as a lamp were both positioned where they werent even able to be plugged up in their location. The toilet as well as the shower had only been sprayed, you could see where chemicals just dripped down and that nothing was actually wiped down. I went through an entire thing of Clorox wipes on the surfaces and countertops. I’m even pretty sure I left my air freshener. Terrible.
Stayed 1 night in Dec 2023
Response from Days Inn Team on Dec 28, 2023
We are very sorry to hear that your stay with us was unsatisfactory, and clearly your room was not up to our standards here at Days Inn. I have passed your comments on to our team, and are working to ensure such issues do not arise again. We hope that you will give us another chance in the future.

4/10 Poor

Donna

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Reserved 2 rooms, one with 2 queen beds, this room wasn't cleaned properly. There was rice on top of the bed, hair in the bathroom, a nail file left on the chair and trash on the floor. The other room was a non-smoking king. There was an ashtray in the room and could smell the smoke, there were dead bugs in the light cover in the bathroom. Were rushing to a wedding and didn't have time to ask for a change of rooms. but won't be staying there again.
Stayed 1 night in Dec 2023
Response from Days Inn Team on Dec 21, 2023
We are sincerely sorry that your stay with us was unsatisfactory. We are regularly making improvements to the presentation of our rooms and increasing our staff, and we hope that you will give us another chance in the future.

2/10 Terrible

Tanya

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The shower were nasty and we couldn’t bathe until we got another hotel.
Stayed 1 night in Dec 2023
Response from Days Inn Team on Dec 19, 2023
We are very sorry that your room was not satisfactory, in particular the bathroom as you mentioned. Your comments have been passed onto the housekeeping team, and we hope that you will give us another chance soon.

2/10 Terrible

Deanna

Disliked: Property conditions & facilities
The room smelled like a bar room and urine. The bath tub was filthy. And price was extremely high for those conditions.
Stayed 1 night in Dec 2023
Response from Days Inn Team on Dec 18, 2023
We are very sorry that your stay with us was not satisfactory. Clearly your hotel room was not up to our standards of presentation, and we sincerely apologize and hope you will give Days Inn another chance in the future.

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Friendly staff. Had everything I needed.
Stayed 1 night in Dec 2023
Response from Days Inn Team on Dec 18, 2023
We are very happy to hear you were satisfied with your stay at Days Inn! We strive to provide a consistently satisfactory experience for our guests, and feedback is always appreciated. We hope to see you again soon.

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Manager was super helpful. It rained us out but he pointed us to some other options for dining
Stayed 1 night in Dec 2023
Response from front desk on Dec 10, 2023
We are more than happy to have accommodated you during your stay. Sorry you caught our city on a rainy day but we do hope you had a great time and will be seeing us again.

6/10 Okay

Regent

Traveled with family
Liked: Staff & service
Disliked: Amenities
This hotel could be made a little nicer, cleaner. Staff at front desk was super nice and accommodating.
Stayed 2 nights in Dec 2023
Response from front desk on Dec 10, 2023
Thank you for staying with us. Rest assure we are doing all we can to upgrade our hotel as our staff continue to try and make your stay great.

4/10 Poor

Damian

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was very dirty. Dead bugs. Sofa bed had a buffet in it. Patch spots all over the walls. Tub/shower was quite funky
Stayed 2 nights in Dec 2023
Response from front desk on Dec 10, 2023
We do apologize for any inconvenience you had during your stay. Please rest assure, we are doing our best to make sure all problems you experienced will never be a recurring issue. Thank you very much for you review.

2/10 Terrible

Holly

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was not as advertised. The rooms were outdated and poorly maintained. We witnessed a man run from the police in the parking lot as well as a full on brawl on the opposite of the property, between guests. There was no water pressure in the shower. The pictures on the website do not match the property. The coffee pot had old coffee grounds in it. While in the lobby, making the manager aware of these problems, 2 more guests came in complaining. All in all, a very bad experience.
Stayed 1 night in Nov 2023
Response from front desk on Nov 29, 2023
We do apologize for the inconvenience you experience while you stayed with us. We do assure you at the days inn we strive to give our guest the best experience, with that we take what you wrote very serious. We can assure you that all will be done to improve our hotel. Thank you.

2/10 Terrible

Kenneth

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from front desk on Nov 29, 2023
Thank you for staying with us we hope your stay was comfortable.

4/10 Poor

tanner

Traveled with family
dirty carpet, nasty underwear
service was amazing, as far as the hotel room itself, after our kids were playing in the room for about two hours, their feet were BLACK from the carpet. also, there were dirty q-tips and someone else’s dirty underwear underneath the bed.
Stayed 2 nights in Nov 2023
Response from front desk on Nov 20, 2023
We do apologize for the inconvenience you experienced while here. At the Days inn we do strive to give our guest the best experience. We assure you that we are doing everything possible to correct this problem and make sure our rooms are comfortable for our guest. Thank you for taking your time to share your experience.

8/10 Good

violet, St. Martinville

Stayed 1 night in Nov 2023
Response from front desk on Dec 6, 2023
Thank you for staying with us we hope your stay was great.

2/10 Terrible

Amy

Stayed 1 night in Nov 2023
Response from front desk on Dec 6, 2023
Thank you for staying with us we hope your stay was great,.

10/10 Excellent

Jodie

Stayed 1 night in Nov 2023
Response from front desk on Dec 6, 2023
Thank you for staying with us we hope your stay was great.

4/10 Poor

Randy

Stayed 2 nights in Nov 2023
Response from front desk on Dec 6, 2023
Thank you for staying with us we hope your stay was great.

2/10 Terrible

Margarita

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Urine and curly short hair on the toilet seat. Hair in the shower. Hair on the pillows and within the blankets. Front desk was nice but couldn't fix the issues.
Stayed 1 night in Oct 2023
Response from Front desk on Oct 19, 2023
We do apologize for the mess you had to endure while staying here. I can assure you that's not how our hotel likes to leave our guest experience. we are doing all we can to avoid those same mistakes and thank you for taking your time to share your review.

6/10 Okay

Robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Manager on Oct 17, 2023
Thank you for the feedback. We hope you enjoyed your stay.

8/10 Good

Kathryn

Stayed 2 nights in Sep 2023
Response from front desk on Oct 9, 2023
Thank you for taking your time to stay with us. We hope your stay was great. Please let us know any concerns and anything to help us give you a better stay.

2/10 Terrible

Tonia, Houston

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel should be torn down. It is nasty and dirty even after being cleaned
Stayed 1 night in Sep 2023
Response from front desk on Oct 9, 2023
We do apologize for the discomfort you experienced during your stay. We are defiantly taking your review seriously and doing all we can to improve our hotel.

2/10 Terrible

Connie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Liars and Thieves
After check in, my son and I went to our room. The room had not been cleaned from the previous guests. The bed was unmade and trash was everywhere. I went to the front desk to request a refund. The guy who checked me in tried to lie. He said he thought I was staying another night. I explained to him that he just checked me in, took my credit card info, issued me room keys and told me where my room was. Had I already been a guest, he would not have to do any of those things. Hotels.com was not able to issue me a refund as this garbage hotel refused to do so. The guests ahead of me in line were denied hand towels because the hotel didn't have any clean ones available. I would NOT stay here if I were you.
Stayed 1 night in Sep 2023
Response from front desk on Oct 9, 2023
We do apologize for any the lack of comfort that our hotel should have given you and your family. Rest assure we are doing everything we can to fix all the issues that hinder our guest from having a great stay.

10/10 Excellent

Emily

Traveled with family and small children
Liked: Staff & service
The guy at the front desk with the tattoo is very friendly .
Stayed 1 night in Oct 2023
Response from front desk on Oct 9, 2023
We thank you for choosing to stay with us. We hope for the chance to be able to accommodate you in the future.

6/10 Okay

Cindy, North Richland Hills

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The location was fine, the motel is very outdated, which is ok, but not very clean. The check in was great the gentleman who checked us in was amazing, the ice machine didn't work, the bed definitely needs replacing. someones car alarm went off most of the night. the soa, tissue, towels wash cloths were very limited.
Stayed 2 nights in Sep 2023
Response from front desk on Oct 5, 2023
We thank you for choosing to stay with us. While we strive to give our guest a great experience at times things might not run like they should. We deeply apologize for any inconvenience you went through.

8/10 Good

Tonia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was an homeless man stay on the property. Which made me feel uncomfortable
Stayed 1 night in Sep 2023
Response from front desk on Sep 14, 2023
We thank you for staying with us and deeply apologize for you feeling uncomfortable. We defiintly assure you that the issue has been handled.

8/10 Good

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, and staff was friendly and fast. The property is older but serviceable. Would stay there again.
Stayed 1 night in Sep 2023
Response from front desk on Sep 14, 2023
Thank you for your review we are more than glad we could accommodate you. We hope to see you again.

2/10 Terrible

Donald

Traveled with pets, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We checked in and went to the room, then immediately left and went to the Hampton Inn across the highway, yes, for us it was that bad. I didn't even request a refund.
Stayed 1 night in Aug 2023
Response from front desk on Sep 18, 2023
We do apologize for any inconvenience you went through upon your stay with us. Please give us ,more feed back o0n what the issues was so we can address and take care of the problem imminently.

4/10 Poor

Robert

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Dirty shower was stained shower curtain had mold on it room had bad smell to it glad I was only staying one night
Stayed 1 night in Aug 2023
Response from front desk on Sep 18, 2023
We deeply apologize for the isssues you ran acrross during your stay. Here at the Daysinn we strive to give our guest the best experience possible, we deeply regret missing that mark.

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from front desk on Sep 18, 2023
We thankl you for your stay with us, hope your experience went well.

10/10 Excellent

Paula

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Jul 2023
Response from front desk on Sep 18, 2023
Thank you for your stay with us and we hope to see you soon.

8/10 Good

Martha

Stayed 1 night in Jul 2023

6/10 Okay

George

Disliked: Property conditions & facilities
Poor bed, leaky shower, poor access to pool
Stayed 1 night in Jun 2023
Response from front desk on Jul 15, 2023
sorry you had a bad stay, our pool access is very open. there is a gate that we unlock at 10am and lock at 10pm. other than that, i'm sorry for any issues you had.

8/10 Good

Jolene

Liked: Cleanliness, staff & service
A lot of rooms and the rooms were very spacious.

8/10 Good

Donn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

2/10 Terrible

Elijah Joel

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023

4/10 Poor

Katelyn

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you go cheap don’t go here!
Highly disappointed. Walked into room, half the carpet was torn, the shower was dirty, there IS NO BREAKFAST! Don’t let that fool you! One of the only reasons we picked this “cheaper hotel over other cheaper ones”. There was a dead roach as soon as we walked in.
Stayed 1 night in Jun 2023
Response from front desk on Jul 15, 2023
we are so sorry that you had a bad experience. we have been working with new staff and management to fix all these problems. as for breakfast, in order to remain cost efficient, we only serve breakfast sandwiches and muffins.

4/10 Poor

Carey

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023

6/10 Okay

Charlotte

Liked: Staff & service
Stayed 2 nights in May 2023

4/10 Poor

Jacqueline, Mission

Traveled with family and small children, Business traveler, Traveled with pets
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Please needs deep cleansing. Shower was not properly cleaned Blankets seem somewhat yellow toned One blanket had markers stain other blanket had redish stains Corner of hotel roo.where horrible not cleaned the carpet was oddly humid The lamps have switches and where sticky as if never been cleaned Sofa was disgusting super dirty marks every where Coffee maker had an old used filter Cups for coffeee are individually wrapped and some of the coffe had burned marks im assuming from cigarette ashes Let's not forget baby cockroaches.

8/10 Good

Harriett

Stayed 1 night in May 2023

6/10 Okay

Dorothy

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room could have been cleaner in areas like behind furniture and toilet seat needed to be replaced since it was cracked.

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
An Okay on Our Stay
We could see that paint was being refreshed on the property. The beds were clean and comfortable. Fixtures in the bathroom were in need of some repair, but we’re useable. Desk staff was friendly and efficient.
Stayed 1 night in Apr 2023

4/10 Poor

Gail

Disliked: Cleanliness, staff & service, property conditions & facilities
Passing through.
Ck in was interesting at best. The hotel was cheap and the bed was comfortable and those are the only two positive things I can say. I dropped something by the bed and had to look under the bed and OMG! Empty water bottles, filth, a dirty towel and who knows what else. Very smoky smelling and suppose to be a smoke free room.
Stayed 1 night in Apr 2023

8/10 Good

Elaine

Liked: Cleanliness, amenities, property conditions & facilities
IHOP close by, microwave, fridge, comfortable chair, good TV and channel selection. Great shower No tea or coffee condiments in room
Stayed 2 nights in Apr 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cable television didn’t work
Stayed 1 night in Feb 2023