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Reviews of Hampton Inn Natchitoches

2.5 out of 5
Hampton Inn Natchitoches
5300 University Pkwy, Natchitoches, LA

Reviews

8.8

Excellent

Rating 10 - Excellent. 348 out of 621 reviews" "
Rating 8 - Good. 185 out of 621 reviews" "
Rating 6 - Okay. 42 out of 621 reviews" "
Rating 4 - Poor. 25 out of 621 reviews" "
Rating 2 - Terrible. 21 out of 621 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, friendly front desk personnel. Comfortable bed. Clean. Easy off and on interstate. Front desk personnel had lovely suggestions about things to do locally. I appreciated that!
Stayed 1 night in Apr 2024
Response from Hampton Inn Natchitoches Management Team on Apr 10, 2024
Thank you for your wonderful review! We hope to see you on your next trip to Natchitoches.

8/10 Good

Hailey

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Everything was great except the beds are extremely hard I didn’t sleep well because it felt like I was sleeping on the floor
Stayed 1 night in Mar 2024
Response from Hampton Inn Natchitoches Management Team on Apr 2, 2024
Thank you for taking the time to leave a review. We hate to hear that you didn't enjoy the new mattresses in the room. Your concern will be addressed up to our corporate team so that they can take this into consideration for future purchases.

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
It was nics
Stayed 2 nights in Mar 2024
Response from Hampton Inn Natchitoches Management Team on Apr 2, 2024
Thank you for taking the time to leave a review. We are glad that you enjoyed your stay with us! We hope to see you on your next visit to Natchitoches.

10/10 Excellent

Michael

Stayed 3 nights in Mar 2024
Response from Hampton Inn Natchitoches Management Team on Apr 2, 2024
Thank you for your awesome review! We hope to see you on your next visit!

6/10 Okay

Connie

Traveled with group
Liked: Room comfort
Disliked: Cleanliness
Stay to view fireworks
Carpet needed vacuum. Room needed updating.
Stayed 1 night in Dec 2023

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

mary, lufkin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Mary, Gonzales

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at 8 hotels in the last year and this was my favorite. The staff were all friendly and helpful. The room was clean and very functional. It had lots of counter space in the bathroom. The room was a nice size and comfortable.
Stayed 2 nights in Dec 2023

4/10 Poor

Paula

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing other than location
Stayed 2 nights in Dec 2023

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to the Christmas Festival in the historic distance without the expense.
Stayed 2 nights in Nov 2023

4/10 Poor

Sheri

Traveled with partner, Traveled with family
Disliked: Staff & service
I reserved one king room and one double queen room almost two months prior to our stay yet when we checked in we were given two king rooms so my mother and my son had to share a king bed. Unacceptable.
Stayed 1 night in Nov 2023

10/10 Excellent

joy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and the staff was great
Stayed 2 nights in Nov 2023

10/10 Excellent

Joely

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable
Stayed 1 night in Nov 2023

10/10 Excellent

Juneidra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, clean rooms
Stayed 1 night in Oct 2023

10/10 Excellent

Jerry

Stayed 1 night in Oct 2023

10/10 Excellent

Jerry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet clean hotel. Room, shower and bed was better than expected.
Stayed 1 night in Sep 2023

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family reunion
We had a pleasant weekend. The hotel was clean and there were good options for breakfast. My only complaint was the tv options. In order to watch anything good you had to pay extra, so we just turned the tv off.
Stayed 2 nights in Sep 2023

10/10 Excellent

Dennis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean establishment, would stay there again.
Stayed 1 night in Sep 2023

10/10 Excellent

Kenyon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice decor, friendly service.
Stayed 1 night in Aug 2023

10/10 Excellent

Christopher

Stayed 1 night in Aug 2023

4/10 Poor

Zakariya

Stayed 3 nights in Jul 2023

10/10 Excellent

Shanedra

Stayed 1 night in Jul 2023

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities
Good facilities
Stayed 1 night in Jun 2023

8/10 Good

Hurmon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly and helpful. Facility was clean and well maintained. Breakfast was above average for free at a lodging. This is an excellent pet friendly location.
Stayed 2 nights in Jun 2023

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

6/10 Okay

Belinda

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Overall the stay was good except my room air conditioning was working fair for me it was pretty warm my first night
Stayed 2 nights in May 2023

10/10 Excellent

Christina

Stayed 1 night in May 2023

8/10 Good

Patricia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We were there Easter weekend. I understand that they let their breakfast staff off for the holiday, but we should have been informed the day before so we could allot time to go get breakfast. We were late for our event because we had to go get food.
Stayed 1 night in Apr 2023

10/10 Excellent

Fredrick

Stayed 1 night in Apr 2023

8/10 Good

Katelyn

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2023

8/10 Good

Stacey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked how the property was close to the highway and restaurants. Wwe were able to check in early and the room was very nice.
Stayed 1 night in Mar 2023

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities
Room was good size with frig, TV with many channels.
Stayed 1 night in Mar 2023

10/10 Excellent

David, Erath

Stay here regularly
Stayed 1 night in Mar 2023

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 5 nights in Mar 2023

10/10 Excellent

Antoinette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well maintained. Easy check in
Stayed 1 night in Mar 2023

6/10 Okay

John

Traveled with partner, Traveled with pets
Okay but not for the price
Stayed 1 night in Mar 2023

10/10 Excellent

Marsha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant, clean and courteous hotel.
Stayed 2 nights in Mar 2023

10/10 Excellent

Dax

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and hotel very clean!
Stayed 1 night in Mar 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice Stay w/ one bad interaction.
I booked the room through hotels.com and it shows pet friendly. Upon arrival I was rudely greeted by the night manager Kaylin. Instead of “hello how are you or welcome” she said “do you need something?” Kaylin stated that we would get our incidentals charge back if we didn’t have pets. I stated we did and that the fee wasn’t listed when I booked. She said “well yes and it depends on what animal.” I informed her of my pet size and type and she said it’ll be $30. I was not informed on how this amount is decided other than “it depends.” Other than this interaction the remainder of the stay was pleasant. All other staff members were friendly.
Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

George N Nancy

Stayed 1 night in Feb 2023

10/10 Excellent

Mark

Liked: Staff & service, amenities, property conditions & facilities
The room was clean and quiet. Staff was courteous
Stayed 1 night in Jan 2023

10/10 Excellent

JoAnn

10/10 Excellent

Richard, Jennings

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Convenient to highway and shopping. Good variety of restaurants near hotel and in town.very clean room.
Stayed 1 night in Jan 2023

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022