Ratings based on 229 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom dallas, tx

Posted Apr 29, 2015
Location: Nieman Marcus and Nordstrom's are right next door.
I was with my daughter looking at colleges in the area. Our arrival was quick and easy. The room was clean. The parking was easy. The location was easy to navigate from and to. It was quiet.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New Jersey

Nice hotel, good location

Posted Apr 25, 2015
Pros: Cleanliness, comfort and location.
Location: Natick mall, lots of shopping. Close to train to Boston. Right off I-90
Clean room and lobby, comfortable beds. Nice area to eat breakfast served via Starbucks. We had tea there in the evening and it was a lively and welcoming place.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 13, 2015
It was clean the staff were really friendly I like the room a lot.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel rate good close yo relatives

Posted Apr 12, 2015
Experience was good last time had pool no pool.You have to pay for breakfest
4 out of 5
Recommended
for Couples
by A verified travelerfrom Montreal

Good hotel close to Boston

Posted Apr 7, 2015
Cons: Cleaning schedules need to be organized. Showing up early morning of last day to clean an occupied room is not acceptable.
Location: There is an upscale mall nearby which has about 200 stores (largest in Mass). It has quite a bit of amenities including a valet parking.
Overall experience was quite pleasant except the very last day cleaning lady showed up at 8AM trying to clean our room. I am sure she was trying to be done for the day so she thought room may be unoccupied but 3 hours before check-out time made it a bit uncomfortable for us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 4, 2015
We enjoyed our stay at this hotel. The staff was friendly and professional. The room was clean and comfortable. We would suggest providing self serve coffee in the hotel lobby during the hours when the bistro is closed.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Location - Friendly Hotel Staff

Posted Mar 17, 2015
All good. Except get more newspapers on Saturday - had zero.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice experience.

Posted Mar 6, 2015
Location: Very near Broomstones Curling Club, Natick Mall.
Just there for one night but everything was great, including purchased breakfast at the Bistro in the morning.
3 out of 5
Recommended
for Couples
by A verified travelerfrom Charlemont, MA

Close to World War II History Museum and Mall

Posted Feb 17, 2015
Pros: We appreciated our food server, Anne most of all who connected with us immediately and treated us as family during our visit.
Cons: Although the bed linens were clean, there were old stains visible and should not have remained in circulation. The bed mattress is very firm.
Location: Was limited to traveling into Boston due to the snowstorm but was able to enjoy the area's WWII History Museum, dinning out and the Natick Mall.
Chose this hotel for cost effectiveness and in close proximity to Museum and Mall.
5 out of 5
Recommended
for Families
by Tonyfrom Lake Worth, FL

Trip to Boston

Posted Feb 17, 2015 on Hotels.com
Great hotel. Very accomodating. Room was clean and had a sofabed which was helpful since we were traveling with our young son. We were visiting family in Natick so the hotel was very closee to them as well as the mall and Route 9.