Ratings based on 223 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 13, 2015
It was clean the staff were really friendly I like the room a lot.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel rate good close yo relatives

Posted Apr 12, 2015
Experience was good last time had pool no pool.You have to pay for breakfest
4 out of 5
Recommended
for Couples
by A verified travelerfrom Montreal

Good hotel close to Boston

Posted Apr 7, 2015
Cons: Cleaning schedules need to be organized. Showing up early morning of last day to clean an occupied room is not acceptable.
Location: There is an upscale mall nearby which has about 200 stores (largest in Mass). It has quite a bit of amenities including a valet parking.
Overall experience was quite pleasant except the very last day cleaning lady showed up at 8AM trying to clean our room. I am sure she was trying to be done for the day so she thought room may be unoccupied but 3 hours before check-out time made it a bit uncomfortable for us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 4, 2015
We enjoyed our stay at this hotel. The staff was friendly and professional. The room was clean and comfortable. We would suggest providing self serve coffee in the hotel lobby during the hours when the bistro is closed.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Location - Friendly Hotel Staff

Posted Mar 17, 2015
All good. Except get more newspapers on Saturday - had zero.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice experience.

Posted Mar 6, 2015
Location: Very near Broomstones Curling Club, Natick Mall.
Just there for one night but everything was great, including purchased breakfast at the Bistro in the morning.
3 out of 5
Recommended
for Couples
by A verified travelerfrom Charlemont, MA

Close to World War II History Museum and Mall

Posted Feb 17, 2015
Pros: We appreciated our food server, Anne most of all who connected with us immediately and treated us as family during our visit.
Cons: Although the bed linens were clean, there were old stains visible and should not have remained in circulation. The bed mattress is very firm.
Location: Was limited to traveling into Boston due to the snowstorm but was able to enjoy the area's WWII History Museum, dinning out and the Natick Mall.
Chose this hotel for cost effectiveness and in close proximity to Museum and Mall.
5 out of 5
Recommended
for Business Travelers
by Diannefrom Worcester, VT

Great choice!

Posted Dec 12, 2014 on Hotels.com
Great choice! Bed was hugely comfortable and room very clean and spacious. When I arrived the desk person asked me what floor I'd like to be on. I simply said that I am noise sensitive and he placed me on 4th floor away from elevator but not too far from it and not close to any groups that might be there. Can't comment on the restaurant since I didn't eat there. Location was near to lots of things, although it was tricky to find the mall without missing the exit. The desk person told me how to find my business location and I was there in 3 minutes! I"d stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 7, 2014
Very Friendly Staff, customer service was wonderful. We had Dinner in the restaurant , the food was delicious. The Hotel was clean and quiet, located next to the Natick Mall. We would recommend this Hotel.
4 out of 5
Recommended
for Business Travelers
by Stephenfrom Montreal

Fine place to stay in Natick.

Posted Nov 19, 2014 on Hotels.com
Was there for a conference. Hotel was reasonable, clean, comfortable and did the job. Also, very convenient to shopping.