Ratings based on 474 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
for Familiesby A verified travelerfrom Chicago IL
Beautiful location, crystal clear waterPosted Apr 22, 2015
Pros: THE BEACH !
Cons: HIRE MORE SERVERS TO SERVE THE BREAKFAST... WE ARE HERE TO ENJOY, NOT TO WASTE TIME WAITING TO BE SERVED ,WHEN WE PAY
Location: You must go out, there is nothing around this resort
We really enjoyed our stay at this resort. The only issue we had...it was that we had to wait over one hour and a half to get served for the breakfast.....which it is not all inclusive on the deal...and not specified. We would go back for the beautiful beach and relax. There are no activities at all on this resort and you have to go out if you want to have fan.
for Everyoneby A verified travelerfrom New York
Cozy spotPosted Apr 9, 2015
Pros: Located in the center of everything
Cons: All rooms should have a balcony, they wanted to charge an additional $50 per night to get a room with a balcony.
Location: The Jerk spot across the street was good and Jungle club down the street was pumping
Very nice small resort. Loved the beach and especially that you are not confined to just the area of the resort. The staff were very pleasant and courteous. Shirley at the restaurant took very good care of us at breakfast. The only downfall is that they took way too long to prepare and serve breakfast. I would recommend going elsewhere if you are really hungry because you may pass out waiting if you are really hungry. Overall I had a very good experience the place is very clean and well kept. I would certainly go back.
for Everyoneby A verified travelerfrom minnesota
Great hotel with excellent location on the beach.Posted Apr 3, 2015
Pros: Location, location, location!
Loved Coco. It was our 5th time there. Loved the new rooms that were completed. Some echoing in the halls. As always beautiful grounds, lovely staff and good food. The older rooms could use some updating but they are still so tropical and that is why we love them. Our junior suite had a huge shower and plenty of hot water and pressure. Increased staff was a great addition especially with the amount of guests.
for Everyoneby A verified travelerfrom S
Family fun in the sunPosted Apr 2, 2015
Great location on Negril beach. Beautiful property. The staff were courteous and helpful. A/C was a tad noisy, but that's my only complaint.
for Everyoneby A verified travelerfrom Alberta, Canada
Good Negril hotel on 7 mile beachPosted Mar 10, 2015
Pros: Location, happy hour specials, food and the fridges in the rooms. The pool overlooking the beach was great.
Cons: beach and pool lounge chairs could be more comfortable
Location: Beside Best in the West Jerk Chicken. Near the boat bar & midpoint on the beach. The hotel glass bottom boat crew will take you snorkeling or touring.
Located in the middle of the 7 mile beach with 2 pools and a whirlpool. Good food and service. Friendly people and lots of fun.
for Everyoneby A verified traveler
location location locationPosted Mar 9, 2015
Cons: remote control policy...i mean seriously, how many people who go on vacation plan to steal remote controls
Location: the hotel is pretty much in the middle of 7 mile island, about a 20 minute ride from ricks cafe, the rock house, sweet spice
this hotel is located right in the middle of 7 mile beach which is perfect.
for Everyoneby A verified travelerfrom Fargo
Close to Great BeachPosted Mar 9, 2015
Excellent Food Great Service of course on Jamaican time. The beach and ocean bottom is second to none on 7 mile beach. There should be more ice options. We did have a problem with the reservation. It is unclear whether the fault was Expedia's or the motels.
for Everyoneby A verified travelerfrom Minnesota
A nice hotel, great location on 7 mile beachPosted Mar 5, 2015
Pros: Clean, small, great beach, good food, most staff are very nice. Great location.
Cons: Better service at breakfast. An ice machine would be wonderful.
Location: It's in the middle of 7 mile beach. Enough said. You can do anything, or just sit and watch the world walk by.
The bottom line is this is our second year at Coco LaPalm and we will stay there again. This is not a luxurious hotel, but it is very nice. The grounds are very green, shaded, with two pools and a hot tub and are well kept. The rooms are clean and housekeeping service is efficient. We stayed in one of the new rooms this year, one of the older rooms last year. The old rooms have more character but we did hear from other guests that some of the old rooms are dated and worn. The hotel is small (about 100 rooms) which makes it very easy to walk back and forth from room to restaurant to beach. The beach is outstanding and seems quite wide for the size of the hotel - based on looking at other locations on 7 mile beach. The beach staff including the security is wonderful. We never felt uncomfortable. The restaurant is excellent - the evening meals were great. Breakfast is fine. My biggest complaint is the slow service at breakfast, especially given the number of people working. It's as if they plan breakfast will take an hour - of course slow service is common at most Jamaica restaurants we have eaten at.
for Couplesby A verified travelerfrom Detroit
Nice Hotel on the BeachPosted Mar 3, 2015
Pros: The whole place was pretty clean. Everything seemed to work! People were nice.
Cons: Quicker turn-around on the breakfasts. Internet was sketchy for the first few days. Some of the dinner selections didn't have a lot of flavor.
Location: Walking distance to bars and restaurants.
Great location near bars and restaurants on the beach. Clean room and facilities. Staff was friendly and helpful. I would definitely go back. Now remember this is Jamaica. Not everything runs like a top like in the States. Breakfast might take a little while, but you can sit and enjoy the view while drinking some really good coffee, waiting for your omelette. Check-in and check-out were pretty smooth. Note that there was no hair dryer in the room (but who cares). The shower was nice and big. The fridge was clean (maybe new). The A/C worked great, but we usually just used the ceiling fan. Internet was a bit sketchy for a few days, but you could walk down to Margaritaville for free internet (you don't even need to buy anything!). There weren't many kids there, but it's nice for kids. Just know that some people openly partake in local traditions (they don't flaunt it, but they don't hide it either).
by A verified traveler
Posted Feb 6, 2015
no hot water for 3 days, never did get hot water 2 maintenance men came and never fixed it