Ratings based on 424 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Pembroke Pines, Florida

Excellent hotel on the beach

Posted Jul 29, 2014
i have stayed at this hotel before and would not stay anywhere else in Negril. Friendly staff and well kept hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 1, 2014
Pros: Good location on the beach
Cons: Bugs
Location: Great Location
Perfect beach for relaxing & sunsets Close to the stage shows in the evenings
4 out of 5
Recommended
for Everyone
by ricardo from Montreal

Was very good. Quiet clean n intimate

Posted May 12, 2014
Spent 5 perfect n comfortable days. Staff was very nice n polite. Have no regret n would return in a heartbeat. Only negative is I wish they had a small gym / fitness room.
5 out of 5
Recommended
for Everyone
by joe from Tel Aviv, Israel

Very nice hotel, good location, excellent beach

Posted May 7, 2014
Pros: Hi fi internet is awkward.
Cons: Wi fi. Else is very good.
This hotel exceeded my expectations. Warmly recommended.
5 out of 5
Recommended
for Everyone
by A verified traveler

Relaxing quiet

Posted Apr 9, 2014
Had a great time 3rd time at this hotel went spear fishing with Rendell guy that does the snorkel tours on the beach what an awesome experience love this place be back soon. Crandall Michigan. USA
5 out of 5
Recommended
for Families
by Charlene Roberts from Cliffwood Beach, NJ

Great spot in Negril

Posted Apr 9, 2014 on Hotels.com
staff was friendly and attentive - great value!
5 out of 5
Recommended
for Everyone
by MinnesnowtaKid from Minneapolis, MN

Fantastic Beach Resort!

Posted Apr 7, 2014
Pros: Location, staff, grounds.
Cons: Room decor.
Location: Great watersports next door at Sun Beach. Tony's bar down the beach awesome!
Second time at Cocolapalm and love it! The staff are wonderful and the grounds beautiful and well maintained. The beach is big and a perfect slice of Negril. Restaurant and beach bar/grill are awesome! Big Up to Michelle and Gilliam at the beach bar! I recommend a junior suite, but all rooms I have seen are nice. Great security on the beach and at night. Miss B runnin tings with housekeeping have the place spotless. Also Big Up to Vernon at the bar too! We will see you next year Coco!
4 out of 5
Recommended
for Everyone
by Carolyn from Philadelphia, PA

I'm a "Repeater".

Posted Apr 7, 2014
Pros: Staff is great. You get a very warm welcome when returning. Our housekeeper was great. No leaf unturned with her.
Cons: The dining staff may want to smooth out the service. They are hard working but I think that they could work smarter. Keep tables set during service.
Location: Just check the front desk for suggestions upon arrival.
I don't think that you can go wrong with location with this property. There are also perks to booking through Expedia. Breakfast was good and plentiful. I am never disappointed by Coco La Palm. A warm welcome always awaits me.
5 out of 5
Recommended
for Families
by Jennifer from Bloomington Il

Will definitely return!

Posted Mar 21, 2014
Pros: Everything!
Cons: Better internet access, hard in that area. they do have an Internet Café for emergencies.
Location: Margaritaville is a short walk , best drinks on the beach but a bit pricy. Loved Ivan's at the Cliffs.
This was our fourth time in Negril, 1st at Coco La Palm and by far the best value we've had. The property is beautifully located, rooms were comfortable, staff was friendly and accommodating. This is not a place if you want luxurious rooms, but it was comfortable and cleaned every day by a great staff. Everyone we met that worked there was friendly and helpful, answered all of our questions. Our air conditioner quit and was replaced within two hours. Great dining is close by in both directions. Our only issue was internet access was limited to the bar and the gazebo near the pool. We bought a $20.00 throw away phone with two hundred minutes and it was perfect for quick phone calls home. Would definitely recommend it as a great Negril experience.
4 out of 5
Recommended
for Everyone
by dave from minnesota

Nice location, staff very accommodating

Posted Mar 18, 2014
Pros: the location, it was basically smack dab in the middle of 7 mile beach
Cons: The only thing I could say was that the beds in our deluxe room were a little so soft.
Location: as i mentioned earlier, the resort was right in the middle of 7 mile beach so did not need to walk very far (either way) for a nice meal.
We were not to pleased with initial room, but got upgraded to honeymoon suite for first couple days at no cost !! GREAT room with nice ocean view balcony. Then we were moved to another upgraded room for remainder of stay, again at no additional cost.