Ratings based on 100 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
89% of guests recommend
4.0 Room cleanliness
4.4 Service & staff
3.7 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Grand Pineapple By The Sea

Posted Jun 24, 2015
Pros: The hotel is located in a good spot on Negril's beach near downtown. You get to know the staff very well and meet other visitors.
Cons: The food for lunch and dinner could be improved. I would have preferred to have more caribbean flavors to the burgers.
Location: The hotel is within walking distance to Negril's Time Square shopping center. The town center of Negril is a short taxi ride away.
The hotel is located in a good spot on Negril's beach. You are one stop light from Negil "Time Square" shopping location. In addition, the hotel is next to two shops if you decide you want to see a Jamaica food shop. You are not far from Negil's downtown area. The hotel setup is actually nice. The limited number of rooms allows for visitor to get to know each other and the staff very well. You will not feel as though there is a crowd on for breakfast, lunch, or dinner. You can easily pick any table you want. The beach is not crowded as well. You can rent kayaks and small personal sail boats for free. The food and service is good. The hotel does not serve local cuisine daily. But for the price of the hotel, you can still home go off site and get Jerk chicken, ox tail, beef patties, lobster and not spend a lot of money.
4 out of 5
Recommended
for Couples
by A verified traveler from New York

Great hotel on the beach with excellent staff

Posted Jun 5, 2015
Pros: Food, bar, location, staff and other visitors!
Cons: It would be great if wifi was free. Also I think some of the room amenities could do updated, like the windows in the bathroom
Location: The location is great and the 7 mile beach in Negril is amazing. There are a lot of vendors selling on the beach though so beware of walking the beach
My boyfriend and I stayed at the Grand Pineapple for 5 nights/6 days. The hotel is right on the beach and has an amazing view from the restaurant/bar. The food was great and not repetitive for only having one restaurant and Chef Craig was awesome and helped with accommodating my food allergy. The staff and people really made this vacation amazing. All the staff were friendly, helpful and just amazing. George, the security guard is amazing at keeping away unwanted vendors, he also is so friendly, you can't help by smile. Gregory, our bartender, always greeted us with a smile and made great drinks. Richard, who helped during meals, we great and we even got to play ping pong with him. Courtney the Carver is right on site and does the most wonderful wooden carvings. We got a custom one from him in less than 2 days! The hotel has themed nights with live music every few days, a market with other custom handmade items once a week. They greet you with a cold drink and facecloth when you check in. The beach, pool and all the facilities are kept in great shape. We had so much fun using the water sports equipment and games available when it rained. We met many great people who were staying here since the resort is so small, you really get to know everyone. This was truly a great all-inclusive deal with some of the nicest people you will ever meet including staff and other visitors.
4 out of 5
Recommended
for Everyone
by A verified traveler from ny

Great hotel excellent staffs great food

Posted May 20, 2015
Overall it's a beautiful place. I Had a great time, the staffs make me feel at home
4 out of 5
Recommended
for Other
by A verified traveler from Philadelphia PA, USA

Wonderful.

Posted May 8, 2015
Pros: Everthing, the food was good, the staff was very professional, house keeping was on there job, the bar and drinks were great.
Cons: Cleaning of the patio and ashtrays in room and on patio for smokers.
Location: We staed on the resort. It was so good we did not need to go to other locations on this trip.
Wedding and Honeymoon was great. Can't wait to return next year.
4 out of 5
Recommended
for Everyone
by A verified traveler from Gloucester, Ma.

Resort is great for the money!

Posted Apr 5, 2015
Pros: Not a lot of rooms, and in the middle of the seven mile beach.
Cons: Get a mini bar on the garden side, where the pool is located.
Location: In the middle of the seven mile beach in Negril. Many things to see and do along the beach.
We stayed on the garden side. Very quiet, clean rooms. Down side we had to cross over to the beach side for the beach, food, and drinks.
4 out of 5
Recommended
for Everyone
by A verified traveler from atlanta

Hotel on the beach

Posted Mar 29, 2015
The hotel is very small, you know every guest by day 2 ,intimate setting ,try to get a room on the beach side ,the staff excellent ,Joseph ,Gavery,Rohan they are awesome ,these guys know how to treat their guest not forgetting Romain .Lunch menu needs improvement ,but it was a good vacation
4 out of 5
Recommended
for Couples
by A verified traveler

Great Beach

Posted Mar 18, 2015
Cons: The food definitely needs improvement. Very dry and over cooked. I was looking forward to fresh local produce and felt as though most was imported.
Location: This was in the middle of the 7 mile beach, plenty of options along the beach. The hotel does not include much for activities.
Based on the beach I would recommend this hotel. The food left much to be desired,we had much better off site. While the majority of the staff was very pleasant, and willing to help, there were a couple of the bar staff that definitely showed preference to those who were returning customers.(they are recognized by a different colored wrist band.) The rooms were somewhat clean, I would expect more from an all inclusive. If you like hard beds, you will love theirs.
1 out of 5
by A verified traveler from uruguay

Poor food late cleaning bad behaviour in staff

Posted Mar 17, 2015
poor food repetitive no glasses no drinks late cleaning tap liquing no services aall?inclusive
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice small resort on the Beach.

Posted Mar 5, 2015
Pros: Not like the big resorts. Staff was like family. They really cared about our vacation.
Cons: Nothing
Location: Ricks cafe about 30 minutes away. Shopping was a 10 minute walk to Tower mall.
Beautiful setting. Very warm staff. Food was good but not fancy. By the end of our stay we Knew everyone staying there.
4 out of 5
Recommended
for Couples
by Natasha from Canada

doing there best

Posted Feb 28, 2015 on Hotels
Great price for all inclusive, but our room is never ready, first time we had a different room than booked and second time we had to switch rooms