Ratings based on 490 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
89% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice right on the beach.

Posted May 26, 2015
Every thing was great, we both really enjoyed it. Great food and nice clean beaches.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Brooklyn

Riu Palace, Fun, Relaxing & On the Beach!

Posted May 21, 2015
I had an overall nice experience at Riu. There was lots to do, entertainment every night, excursions that you can book in lobby & beach was breathtaking!! It was a short cab ride to all of the action of Negril. Only negative is that cable went out for two days of our stay but didn't miss it too much. Food was okay but there were lots of options at the buffet.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Wisconsin

Very Nice Resort, would defiantly return

Posted May 1, 2015
Pros: Wonderful food. great beach steps from the room
Cons: Excellent experience
Location: Didn't want to do much except relax, but lots to do and attractions near buy. Ricks cafe
Had small problem with room, but staff put me in another room without hesitation. Great service.
4 out of 5
by A verified travelerfrom Chicago

Excellent Location Slightly AboveAvg Accommodation

Posted Apr 10, 2015
Cons: More seafood. The beds are hard and the linens rough. I can sleep on anything so it did not bother me. Bothered other guests and my kids.
The location is exceptional. The Bloody Bay is beautiful with calm waters for swimming. The resort is very nice and the staff is terrific. The pool area, bars and restaurants are what you would expect for a nice resort. Nothing over the top and nothing that would differentiate it from other resorts. Food and drinks are included but it is far from "All Inclusive". Any additional activities come at an additional charge. I do not think is was a good value. With that said, it was a great vacation. I would not spend the extra money for this resort.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Oklahoma, USA

Very nice resort!!!!

Posted Apr 7, 2015
Pros: Food, beach wait staff, cooks and bartenders.
Cons: Better mattresses and pillows.
Location: N/A
We had a traveling party of 22 stay at the resort. We all were very pleased with all the services provided. The wait staff and cooks were always friendly, courteous and worked very hard to make sure we needed everything we needed. On top of that all the food was excellent. They had the beach and resort picked up and orderly the next morning afterthe previous days activities. My wife and myself plan a trip back to the same resort in the near future.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Beautiful beach. Average property.

Posted Mar 30, 2015
Pros: nice beach good food mostly friendly staff not crowded Cons: ants in room beds not comfortable for 2 area seems to get LOTS of rain other property far away with no shuttle for night activities one grouchy employee sweeping steps, yelling to stay out of sand! We have stayed at Riu Palace in Punta Cana and expected more options for entertainment and dining at connecting resort.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Wyoming

Awesome hotel, great location.

Posted Mar 13, 2015
Pros: Clean rooms, friendly staff, great location, beautiful grounds & beautiful beach.
Cons: television...I know you don't go to Jamaica to watch television, but winding down at night & news in the morning is a must.
Location: We enjoyed the beach & watersports, a tour to the shopping square and Ricks Café on the cliffs was a nice change of scenery.
This was our first trip to Jamaica and it was a wonderful trip & the RIU Palace was a beautiful place to stay. We had a great room & great service. Good food & a good location. The food we had was delicious, we ate at the buffet for lunch as well as the jerk chicken on the beach & then we dined off site once, did the buffet once for dinner & ate at the Italian Restaurant & the Steak House. Both were very good the lobster at the Steak House was awesome. The service in all the restaurants was absolutely fabulous as well as the front desk & maid service. We would definitely return to this exact location & felt it was well worth the money. We attended a wedding at Sandals nearby & thought the RIU was a much prettier resort & had much more room to spread out. We also enjoyed all of the activities on the beach as well as watching all of the people.
4 out of 5
Recommended
for Couples
by A verified travelerfrom Chicago

Great beach and good food

Posted Mar 13, 2015
Pros: beach, rooms, food, good vibe
Cons: Nightly entertainment, add more top shelf alcohol
Location: Bars, sunset criuses
If you are looking for a relatively quiet all inclusive with a great tranquil beach and good food, this is your choice. Located on Bloody Bay just north of Negril's 7 mile beach, the Riu Palace has a great beach where the water is flat enough to water ski and the sand is just great. Food is rather good compared to many other all inclusives (skip the Japanese though). Pool is below average but with such a great beach and laid back vibe you won't miss the mega pool experience you get elsewhere. We recommend an ocena front junior suite, request 2nd or 3rd floor to avoid direct line of site into your room. Plan to spend most of your time at the resort, not much to do except a few popular bars, namely Margaritaville and RIck's Cafe. Nighltly entertainment at the Riu is predictably hockey, Do not rent a car, was a waste and the roads are terrible. For a really fun afternoon of drinking and meeting new friends,pile into the One Love Bus Bar Crawl which stops at most Negril hotels and drives a crowd of roughly 30 "new friends" to 5-6 no-name bars. Buy your own drinks and tip the driver well at the end.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Garner, NC

Aaaaaah~Mazing!!!!

Posted Mar 11, 2015
Everything was Excellent condition.. They will Spoil you Rotten!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Ontario, NY

Great resort and beach!

Posted Mar 8, 2015
This was my 4th stay at this resort. It has one of the best beaches in the world. Things are very organized and the staff are very friendly and hard working.