Ratings based on 165 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from arizona

Awesome stay

Posted Jul 6, 2014
The staff were really nice, room was clean, and the place has security 24/7. I really enjoyed it at Rondel and would definitely stay again.
5 out of 5
Recommended
for Everyone
by young couple from hunter

Tranquility

Posted Jun 13, 2014
Lovely staff, who goes out their way to make you feel comfortable and at home. It was literally a home away from home. Housekeeping was extremely attentative. We were repeat guests and were treated like family. Extremely helpful and kind staff. Will definitely be returning! Cant wait! Rondell is the perfect place to stay in Negril. SN: The garden side is equally if not better than the beach side..and i have stayed on both sides..i now prefer Garden Side
5 out of 5
Recommended
for Everyone
by Manya

Best hotel in the area!

Posted May 5, 2014
Pros: The staff, feeling 100% safe, the restaurant & bar, and the beach accessibility.
Cons: Screens on the windows to keep bugs out.
Location: We booked a snorkeling trip when we were there with "Yamon" catamaran. It was EXCELLENT and way cheaper than anything you could find online!
We stayed here for 4 nights and did a lot of exploring on the 7 mile beach. This hotel is by far the best on the 7 mile stretch. The hotel is nice, very beautiful, delicious restaurant, the nicest staff you could ask for, and extremely safe. There is always a security guard in front and on the beach, and unlike other hotels he is constantly walking around making sure everyone is safe and happy. It is right on the beach and has really nice lounging chairs to lay out on. There are also flat screen tv's in all the rooms.
4 out of 5
Recommended
for Everyone
by Gigi from Virginia

Great place to stay in Negril

Posted May 2, 2014
I had to change rooms due to the traffic noise, I pay for a superior garden beach side. Was giving beach side no balcony was not credit. Front desk employee need further training in customer service. The rangers Karl and Johnson were the best,super friendly, superior customer service the best. Jamie in the restaurant was great as well. Go to Colettas to eat down the street great local food with great prices. Will return clean rooms and great location. Hope to have the room Im paying for next time.
5 out of 5
Recommended
for Everyone
by TC from Chicago

Nice Place

Posted Apr 9, 2014
Pros: Staff was friendly. Room was clean. Plenty of hot water and water pressure.
Location: The beach....miles of it! Plenty of small cafes, local venders, live music, etc.
We had a very nice stay at Rondel....would definitely return.
4 out of 5
Recommended
for Families
by Trevor from DC

Friendly staff

Posted Apr 9, 2014
Pros: The staff. The facility is well kept and clean.
Location: Everything Negril has to offer is nearby, since the hotel is near the middle of the 7 mile beach.
We enjoyed our stay at Rondel. The stay was made even better by the friendliness of the staff, they are good people. The hotel is kept in a clean and orderly state. This is certainly a good place for families and couples looking for a quiet place to rest. The staff was always will to assist, even if the request were for delicious restaurants that the locals frequent. Thank you Hugh!
5 out of 5
Recommended
for Everyone
by MAG from Toronto, Ont

Best small hotel in Negril

Posted Mar 27, 2014
Pros: Rooms themselves are large, balconies are large, greenery is beautiful, everything is clean, family owned and got to know the owners who really care.
Cons: Negril must deal with the excessively aggressive beach sellers. I'm a very tolerant person, but after 3 days stopped trying to be nice - ignored them
Location: Go up to the cliffs - dinner at The Push Cart was excellent - of course go to Rick's just 'cause. Walk the beach. Relax.
My husband, 13 year old daughter and I just returned from 9 days in Negril. We got off to a rocky start but everything was smoothed out the next day and then everything was wonderful. (The front desk tried to charge us extra for our daughter after purchasing a package on expedia which clearly covered her - then we were given the worst room in the hotel facing the road - We stood our ground and the manager the next day backed down; we also requested a room change and was moved to a fabulous room overlooking the pool with an ocean view.) Bar right on the beach was excellent (shout out to Delroy and Desmond). Restaurant right next door also very good - lower/middle price with excellent food. Central courtyard beach area had lots of shade and sun and removed you from the disturbingly aggressive sellers that walk the beach constantly all day. Pool was a good size and again, beautiful and clean. Everything was beautiful and clean - the rooms, the grounds with tons of greenery, and the huge balconies. The ocean is soft and warm with small waves and little undertow - the beach itself is long and clean and white. The people are warm and welcoming. If you go to Negril stay at Rondel Village and only if that's full, the Coco La Palm. None of the rest even come close.
5 out of 5
Recommended
for Everyone
by A verified traveler from toronto, on

Great rooms! Great beach!

Posted Mar 21, 2014
Great room, great food, great beach! We will definitely stay here again. Not a resort but great service overall.
3 out of 5
Recommended
for Everyone
by sisters travel from Alberta, Canada

Beautiful location, downfall smoking and noise

Posted Mar 14, 2014
The staff was very friendly, beach well kept beautiful and security to help when beach sellers become to much.Downfall: smoking is not regulated in rooms and ours smelled horrible.We asked to change rooms but unable dt capacity. Came home everything smelled.Jungle club next door so loud Thursday and Saturday.
5 out of 5
Recommended
for Everyone
by Roger from ALaska

Great hotel on the Beach

Posted Mar 9, 2014
Pros: The staff was exceptional.....especially Hugh and Carl!!! They where down to earth "yo mon" guardian angels!
Cons: Check in and out was slow.
We stayed here for 7 days and everything (except our 1st room) was great. The first room they put us in was called Mango. The blinds wouldn't open and the only windows that opened was a small bathroom window. The next day we where able to move and the second room was great. The pools where spotless and the hot tub was HOT, perfect!! Enjoyed the food and prices where very fair!!