Ratings based on 73 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
3.9 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
for Couplesby A verified traveler
2度と泊まりませんPosted Dec 10, 2014
by A verified traveler
Lacking guest servicePosted Jan 11, 2014
Pros: It was a few steps to the beach
Cons: The staff needs to be better trained on service. The towel attendant said they were out of towels and it was not his fault...
Location: Negril is great as a town. Ricks Cafe, Margarita Ville, and other places close by were great!
Room was not ready at check-in time. We requested towels and they were out for two days because of the hotel taking inventory. Why wasn't inventory taken in the night when the beach was closed, and when less people were using the pool. Overall, we had a good time only because we were visiting other places and not at the hotel for the most part.
Recommendedby A verified travelerfrom Kingston, Jamaica
Second chancePosted Jun 9, 2013
I gave a second chance to this hotel after my not so good stay in March. Since this time we stayed in June, the low-season, we had the amazing pleasure to be upgraded in a Ocean Front room with a bigger balcony. We had better service at the front desk and restaurant. The weather and the beach was perfect. We really did enjoy our short stay visiting Negril. The only negative thing was that our lock on the patio door was not working. Other than that, we are really satisfied.
Recommendedby A verified traveler
Posted Apr 10, 2013
The beach is beautiful and the small wall offers some shelter from the vendors on the beach. The staff were friendly and helpful. The complimentary breakfast was fine. Thoroughly enjoyed my stay. Would recommend this property for those not wanting an all-inclusive. Good value.
for Everyoneby mikefrom New York, NY, USA
beachPosted Apr 1, 2013
It is on the beach, close to restaurants. house restaurant is not that good.
for Getaway With Friendsby Isabellefrom Kingston, JA
It was okay.Posted Mar 31, 2013
When we arrived at ROOMS around 4PM, our room was not ready. We waited and then checked in. The cleaning staff was just out of our room, door still open. We saw that it was not a King size bed room like we have booked but a two beds room. We asked if there was a mistake but the cleaning lady just ask us if the room was okay for us...well...yes it was in fact alright, just not what we expected. The pool was nice, we spent a day by the pool even if I drove all the way to Negril for the beach...There was a cold front so a lot of wind and waves made the beach not calm enough to swim safely. The continental breakfast included in our price was not worth it. You wait so long for it, you are starving and when your plate finally arrives, it looks so small. You have a couple of bread slices, a pastry and two fruit with orange juice and coffee if you are lucky. On our check-out date, around 10:30 AM, the cleaning lady aked us if we were checking out soon because the next guest for our room were already here. Check out is at 11 AM, we asked if we could extend just for 15 minutes, they did not want to, and told us to check with the front desk....I did not want to fight only for a 15 minutes deal. The check-in time at 3PM? Why those guest were getting special treatment? I was not happy about this. The only good thing about this hotel is the convenience of their location, right on the seven mile beach and tons of restaurants and activity nearby.
for Studentsby A verified traveler
Ideal for students on a budgetPosted Mar 16, 2013
Pros: The proximity to the beach front
Cons: The price of wifi was a bit rediculous...15$ per day!!!
The staff was very helpful and the on-site security was a huge comfort.
for Everyoneby Guest 2013
2013Posted Mar 2, 2013
The Ice makers didn't work one day, and TV remote in room broken. $25.00 fee per night for 3rd person in the room.
for Getaway With Friendsby Bob W
First Time for Rooms - certainly not the LastPosted Feb 22, 2013
All aspects of our stay were excellent, we were pleasantly surprised by the property, it's on the beach, nice size room with an updated shower, well maintained grounds, large pool, excellent food, fully stocked bar and very pleasant and helpful staff, we are going back to the area in May and will be sure to stay at Rooms
Recommendedby Larry from Miami
A very nice hotelPosted Jan 29, 2013
The hotel is fairly new so the room had modern furniture, a nice flat screen TV and modern bathroom. It would have been nice to have a refrigerator and an ice machine nearby. The location on the beach is great.