Ratings based on 22 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
for Couplesby Rob from WV
Great ExperiencePosted May 28, 2013
We had a wonderful time honeymooning at Sandals Negril. From the moment we got off the plane, the staff was wonderful. Everyone was very friendly, professional, and helpful and went out of their way to make sure we had a great time. The food and dining options were excellent, and all the accommodations were very clean and well-maintained. We would not hesitate to stay their again.
for Everyoneby A verified traveler
Nice but a little over priced.Posted May 15, 2013
We had a fabulous vacation in Jamaica and will definitely return!! Sandals does an overall great job making your stay comfortable. We stayed at Sandals Negril for a week. The food and drinks were great, and I can not say enough about the staff they made you so comfortable and were so much fun! There was always someone asking if you were all right or needed anything, but not intrusive at all. The resort and beach were beautiful and kept very well, as well as the grounds. That being said we did have a few isssues. House keeping cleaned our room very late in the day 5:00 pm and sometimes later. One day we were not cleaned at all. It was an inconvenience as we would be ready to shower for dinner but had no towels. Also the room wasn't really cleaned the entire time we were there, just bed made and towels replaced. We were a little disappointed with that and the room itself was very dated. The only other inconvenience was it was hard to get a beach towel in the afternoon so if you weren't out there early you were out of luck. Even with the inconveniences we still had an enjoyable stay. We will probably try a different resort when we return as I have stayed at other all inclusives that were much cheaper with the same if not better accommidations.
for Couplesby jorge
Good place for watersports and ease your mindPosted May 13, 2013
Pros: The ocean front room, some night parties on the beach, friendly staff and watersports for free. Good place for couples.
Cons: Food is good but not great.
The atmosphere is so friendly!!!!! The staff is helpful. The beach is narrow and the sea is warm and quiet perfect for swimming or just for sunbathe on top of a floatie. it is also beautiful to watch the sunset while having a drink sitting somewhere or simply walking down the sand. Overall, this resort gave my husband and I the opportunity to enjoy different things: he had fun doing watersports, mainly scuba diving meanwhile I was happy just hanging around.
for Couplesby Goran from Toronto
Couple from TorontoPosted May 8, 2013
Cons: Bathroom plumbing-unacceptable. Laud refrigerator.
Location: Excellent location.
Plus: Excellent location. Food very good. Staff very frendly. Minus: Rooms are definitively outdated.
for Couplesby Michelle from Canada
Sandal's Negril Beachfront HoneymooConcierge suitePosted May 2, 2013
Cons: Slow service
Location: Beautiful beach
I was disappointed in the luxury of the rooms. The pictures on the website made the room look a lot larger than they really are. The water pressure was very low. We were promised a couples massage and a $100 credit at the spa and only received the massage. Service is slow at the bar. I don't think I would go back to Sandals as the money spent was probably more than we needed to spend. I did enjoy the good food and the staff as they were very friendly. Shout out to Oshane a waiter at Sundowners. He is "AWESOME" we miss him already.
for Couplesby KG from Chicago, IL, USA
DisappointedPosted Mar 31, 2013
Pros: The Kimonos was our favorite meal hands down. Snorkeling/water sports are included. The excursion to YS falls & Appleton is worth the extra money.
Cons: It's 70 min+ from the airport & we couldn't have breakfast before a 9am flight (our bus left at 5am). It was hard to get beach chairs and pool towels.
Location: There's a great beach (7 mi) and it was comforting to have security guards checking you in and out as you left the resort. Great snorkeling.
We were not very impressed with the condition of the hotel - it was slightly run down and when we got hit with a downpour our ceiling leaked. It was difficult to get reservations for the 2 restaurants that required them. More confusing was that the restaurants were definitely not at full capacity at the time you reserved. We met a couple who arrived the same day and had to wait even longer into their trip to eat at those places. There were waits for all restaurants no matter what time you arrived, except for the buffet (but it closed for lunch much earlier than we would have liked). We chose Sandals because it was for adults only and were impressed with the fact that there was a dress code for dinner. It was disappointing that we took the extra effort to follow the dress code and many looked like they just came from the beach or pool. The pools were nice, but we could never get a pool towel and had to either ask at the front desk or go back to our room for one. It was very hard to get a chair on the beach - so many people left books, towels and bags to claim seats and we never saw people return to use them. It was very convenient to check in online in advance and they took care of our transportation to the resort and back to the airport so we didn't have to worry about that at all. With talking to other couples there, it seems the only way to have an amazing experience is if you pay for the butler service. We had a nice time but don't plan to try Sandals again.
for Everyoneby A verified traveler from WA
Sandals NegrilPosted Feb 3, 2013
Pros: Friendly staff, delicious food & beverages, clean resort
This was the best vacation EVER!!! Staff were all very friendly & helpful. Food & drinks were delicious. There were plenty of things to do but also plenty of opportunities for relaxation & even though there was plenty to do the resort was not too loud. Very enjoyable trip! Highly recommend Sandals & we will return to this resort!
for Couplesby A verified traveler
Fantastic stayPosted Jan 26, 2013
Cons: Lose to the road
Had an amazing stay. Some rooms noisy with road noise so could recommend crystal lagoon swim up rooms or penthouses above, concierge rooms seemed also to be ok, loft suites more noisy and bathrooms need updating. Beautiful beach and sea, the most fantastic staff and butlers (kendrick and jerry). Food ok but not great for vegetarians, based on all the positives we will definitely return.
for Couplesby A verified traveler
Can't wait to go back!Posted Oct 15, 2012
Pros: Staff always have a smile, remember your name, and try to make your stay memorable.
Cons: Wish there were a few more food choices, and slightly better quality. Not bad though and nothing that would keep us from returning.
Location: Beautiful beach and water was very calm, weather was great every day.
Amazing vacation, thank you Sandals! Wonderful staff, activities, food, drinks, and fun! We will be back:)
for Everyoneby James from Tennessee,USA
Great Place Couples Only Sorry Kids.Posted Oct 10, 2012
Pros: The friendliness of all who were on staff there, never a dull moment.
Cons: I really don't have any, it was all to good to be true.
Location: Beautiful place, the grounds were kepted clean and view was great.
I enjoyed this trip, the whole staff was great and you couldn't ask for friendlier service. Most fun I've had on vacation in a long time. Made alot of new friends, didn't have any trouble the entertainment was great. I want to thank the staff, and workers, who are now my friends very much for having us in Negril.