Ratings based on 112 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.0 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from NY
Nice hotel, nice staff!Posted Jun 18, 2015
Stayed for 8 nights 9 days at Sandy Haven. If you need anything ask Pops he's hooked it up with everything. Food at the hotel is good, but if you trying to save money there is a jerk chicken and patties day and across the street.
by A verified traveler
STOLEN ITEMSPosted Jun 17, 2015
I stayed at Sandy Haven in May. My ipod and headphone we stolen from my room. I contacted the manager of the hotel Dwight Wright and is attitude and the way he dealt with the situation is distasteful. The Manager needs customer service training. After several weeks of waiting to hear from Dwight,I called him. He told me sent an email....he could not tell me to what email address because I didn't get he email. He then told me he located the items but need a description. I provided him with a description and he then tells me to send an email with the description. He could not provide and email address yet he wants me to send an email. His reason is that several items were stolen from other rooms and he want to be sure before releasing my ipod and headphone. Now that's insane. I am still waiting for the email from Dwight to provide the explanation. DO NOT STAY AT THIS RESORT... IT"S NOT WORTH THE HASSLE. MANAGEMENT AND STAFF ARE LOUSY ROOMS ARE NOT SECURE...REAL SAFETY ISSUE...NOT ENOUGH LIGHTING AT NIGHTS...
for Everyoneby A verified traveler from Tampa, FL
Negril Beach VacationPosted Jun 1, 2015
Pros: It was so very clean.
Cons: Tile on the stairways gets wet during rains and very slippery.
Location: Easy access to many restaurants and other attractions. Negril Cliffs were a short taxi away.
My visit was from Friday afternoon until Tuesday morning. Receptionist was very friendly and helpful and the staff were great. Room was spotless, plenty of bath towels, hand towels and face cloths. Balcony was spacious and a very nice setting with a view of the ocean and the grounds. Menus were somewhat limited but for the short stay there were plenty of options. Food was outstanding. Floors were hardwood and spotless. It was a nice treat from the usual tile. Hotel was in the middle of 7-Mile beach so walking in either direction was a joy. Beach access was great; a few steps from our room.
for Business Travelersby A verified traveler from Jamaica
Good option for the business travelerPosted May 9, 2015
Pros: Very charming, clean, friendly warm atmosphere. The food was very good. Rooms comfortable. Service great.
Cons: Nothing readily comes to mind. There was evidence of some of the doors being subject to wear and tear - but added to the rustic charm of the hotel.
Location: the hotel is right on the beach, adjacent other properties, can walk the entire stretch of the negril beach...margaritaville is closely..shopping
Only spent one night, but had an excellent experience from reservations to checkout. Food was good, staff professional, the decor was warm and inviting, rooms extremely comfortable, wifi worked well. Having breakfast overlooking the beach made me want to stay a bit longer.
for Couplesby A verified traveler from Washington, DC
Best boutique hotel on the Seven Mile BeachPosted Apr 12, 2015
Pros: Not a 'mega hotel'. We like the intimacy of a smaller hotel. GREAT location to experience the beach 'scene' and its characters in a safe environment.
Cons: Needs a fresh drinking water dispenser on site. Be prepared for smoking (everything) and clothing optional at the beach. No judging here!
Location: It's hard to beat the breakfasts and lunches at the Sandy Haven beach. For dinner: Kuyaba, Ivan's, The Rockhouse, and Push Cart are our favorites.
We'd scoped out Sandy Haven while on a previous visit to Negril, and it exceeded our expectations. Friendly service, excellent food, clean rooms, and all the amenities you could ask for, right in the middle of Negril's happening Seven Mile Beach (if you want a quiet beach vacation with nothing to do, this is not for you). We appreciated the private pool, hot tub, and small gym (which came in handy for rainy April afternoons!). The staff all knew us by name, which is a big advantage of staying at a smaller hotel. There is great attention to detail (free rum punch when you check in, comfortable beach chairs and cabanas, free towels, prompt service). The food is excellent, and the free continental breakfast with fresh fruit, bread, and muffins kept us going most of the day. "Pops" set us up with an unforgettable snorkel expedition. Everyone on the staff was friendly and fun. Not a 'kid-friendly' hotel, but okay for couples with responsible teens.
for Everyoneby A verified traveler
Great surprise!Posted Apr 8, 2015
Everything about this hotel was perfect. If you want to knit pick- the rooms could use a paint job but that didn't matter to us at all. Every room has an outdoor area so if you can't afford an ocean view- it's still beautiful. The beach is a wonderful experience from the staff to the chairs to the music. Complete relax ment and fun.
for Everyoneby A verified traveler from Sussex, WI
Awesome location, new and clean, a little pricey.Posted Apr 7, 2015
Pros: Location was great, staff was great past the front desk. Beach security woman was AWESOME! Bongos was stellar! Service and food was awesome!
Cons: Probably can't be changed, but we would have eaten at Bongos more if they served on the beach. It's a little odd that it is on the roadside.
Location: So many places to go right along the beach! Take a walk and try something! The Boat Bar for live music is not to be missed! Niah's for patties too!
Upon check in, there was no warm fuzzy welcome or happy to have you. It was a very flat "we don't have your reservation". I had my paperwork from Expedia, so we got our check in pretty quickly although our room wasn't ready. That really was no problem for us as we were meeting up with our daughter down the beach. We had help taking our bags to an empty room which we were welcome to use to freshen up and upon our return later that night, our bags were in our room. It was really not a problem, we just thought the unfriendly front desk girl was a turn off. From that point on, our stay was great. Our housekeeper was wonderful, our room was always clean, sand off the floor, out of the bed, fresh towels daily, thank you Mara! I even forgot to lock our safe one day, leaving it wide open with plenty of cash and all my jewelry! No problem! Very safe, nothing was touched and I was super pleased that we had a housekeeper who obviously was honest and respectable! Mark and Romaine served us for breakfast almost every morning, there was also a young lady, don't know her name, but all were great! We rarely waited long to be served and always with a smile! We thought the continental breakfast was just fine, I love fresh fruit and there were muffins, toast, coffee and juice. You can order more, but why bother? There is plenty of fruit, baked goods and juice on the beach! Bar staff was good as well. We buy our rum at the airport and had plenty of great service for ice and soda! Good overall.
for Everyoneby A verified traveler from Houston, TX
A wonderful vacationPosted Apr 6, 2015
Pros: The hotel, staff and the food.
Cons: The bed was a little too firm so housekeeping put a egg-crate which did help. I suggested to Dwight to talk to management about getting peepholes.
Location: The location was great. My goal was to get plenty of rest and that's what I did. Rest and eat!!!!
by A verified traveler from chicago, IL
Stay AwayPosted Apr 1, 2015
My wife and I traveled to Negril last fall and stayed at a property down the way from Sandy Haven. We like the looks of Sandy Haven so thought we would stay there this spring. What a mistake!! The staff was very rude and the hotel manager was even worse. NOT A NICE PLACE TO STAY!!!
for Couplesby A verified traveler
Lovely boutique hotel, great food, great locationPosted Mar 24, 2015
Loved this hotel. Only wish the bed was a little softer. Some screens on the large screen door would have been great. Toilet was slightly out of order. Great breakfast, great staff, very nice beach and lounging area. Nice hot tub. Overall I would recommend this hotel.