Outdoor spa tub

Reviews of Ratanui Lodge

4.5 out of 5
Ratanui Lodge
818 Abel Tasman Dr, Pohara

Reviews

10

Exceptional

Rating 10 - Excellent. 118 out of 127 reviews" "
Rating 8 - Good. 8 out of 127 reviews" "
Rating 6 - Okay. 1 out of 127 reviews" "
Rating 4 - Poor. 0 out of 127 reviews" "
Rating 2 - Terrible. 0 out of 127 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Balthazar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place exceeded all of our (high) expectations - an excellent place to stay and eat.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent client service and upscale feel to the entire property. While a bit “off the beaten path”, was really quiet, much less commercialized but we were treated to a beautifully appointed room, a fine dining meal and atmosphere with superb service and quality.
Stayed 2 nights in Nov 2023
Response from Ratanui lodge on Nov 30, 2023
Hi Paul & Kim,Thank you for the lovely comment. We are glad that you have enjoyed your stay and dining with us. We hope you enjoy the rest of your travel in New Zealand. We hope to welcome you back in the future.Regards,Christine

10/10 Excellent

Kirk

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable lodge with great restaurant and friendly staff in
Stayed 3 nights in Nov 2023
Response from Ratanui lodge on Nov 24, 2023
Dear Kirk,Thank you for your lovely comment. It was our pleasure to host you. We are glad that you, Sarah and your mum, Jean, has enjoyed your stay with us. Safe travel and we hope to welcome you back in the future. Regards,ChristineRatanui Lodge Team.

10/10 Excellent

Destiny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, amazing staff, wonderful food, comfortable accommodations. We will be back!
Stayed 1 night in Nov 2023
Response from Ratanui lodge on Nov 25, 2023
Dear Destiny,Thank you for your comment. We are happy that you have enjoyed your stay and dining experience with us. We look forward to welcoming you back.Regards,Christine.Ratanui Lodge Team.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Ratanui lodge on Oct 29, 2023
Hi,Thank you for your review. We are so glad that you have enjoyed your stay with us. Enjoy the rest of New Zealand. Regards,Christine.Ratanui Lodge Team.

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with exceptional staff, they are just awesome
Stayed 2 nights in Sep 2023
Response from Christine on Sep 12, 2023
Hi David and Theresa,Thank you for your lovely comments. We are glad you have enjoyed your stay with us. It was our pleasure to host you. We look forward to welcoming you back in the near future. Regards,Ratanui Lodge Team.

10/10 Excellent

Dylan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most charming and beautiful place with touches that made our stay so comfortable. The manager Ethan went above and beyond. Highly recommend.
Response from Ethan on Jan 10, 2023
Hi Dylan & Laura, Glad you had an amazing time. Hope you will enjoy the rest of your Nz trip!

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful place to stay and dine at. The food is amazing and everything is so clean and comfy. Love the gardens and would be keen to return
Stayed 1 night in Dec 2021
Response from Neil on Dec 21, 2021
Hi Wendy Thanks for your kind feedback, we're glad you enjoyed your stay & hope to see you again.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021
Response from Neil on Dec 21, 2021
Thanks Ryan We're please you had an enjoyable experience

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room (#10) was huge, with wonderful antique furnishings. The lobby was furnished the same with comfortable seating for reading with a cup of tea or a wonderful gin and tonic from their range of NZ gins. The dinner was excellent.
Stayed 2 nights in Mar 2021

8/10 Good

Cristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable but overpriced
Very comfortable rooms and beds. Continental breakfast supplied but quite basic for overall price. For example no special muesli or porridge or different yoghurts. Would have appreciated plunger or machine made coffee. No cheese knives for cheese board. Dinner was good. Cheerful service
Stayed 1 night in Mar 2021
Response from Katrina on Mar 23, 2021
Hi Cristine, Thank you for your review. We will certainly look into our breakfast selection and have already added a different yoghurt and another muesli (which makes 6 different kinds of breakfast cereal now) We do have plunger coffee and also an espresso machine. I am very pleased to hear that you enjoyed the rooms and bed and also our dinner. Thank you very much for your review, it is how we improve all the time!

8/10 Good

Anne

Liked: Cleanliness, property conditions & facilities, room comfort
I don’t know about the other rooms on offer, but both our bedroom and bathroom were furnished with an array of antique furniture which looked attractive, but was not particularly convenient or user friendly.
Stayed 2 nights in Mar 2021
Response from Katrina on Mar 23, 2021
Hello Anne, Thanks for your review. We will be refurbishing the rooms in our winter period while keeping the style the same but ensuring convenience and user friendliness for our quests. Thank you again for this review.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Nice and cozy.
Clean hotel and restaurant. Spacious bathroom however airflow was non-existent therefore making the floor tiles extremely slippery and dangerous. Used the outdoor pool and spa. Very peaceful out there however there was a swarm of ants around the spa tub. Check out communication wasn’t so great. Hotels.com mentioned an 11am checkout however we were asked to leave earlier (around 10:30am on the day) due to the next guests checking in at 11:30am. They apologized for not letting us know but again, communication wasn’t great.
Stayed 1 night in Mar 2021
Response from Katrina on Mar 23, 2021
Hello there, Yes I am sorry about that, Expedia had the wrong check out time and we have fixed this now. Thank you also for telling us about the ants, we have sorted them out too. Thank you for taking the time to write a review, everyone makes a difference

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great NYS 2020/21
First time staying here and I can only just praise the hotel managers and staff for a lovely stay. Dined twice for dinner and highly recommend the restaurant as well. Great you can now have a one night stay too.
Stayed 3 nights in Dec 2020
Response from Katrina on Jan 10, 2021
Hi Grant, Thankyou for your great review. We are pleased to hear that you enjoyed everything and look forward to having you back soon Best wishes, Katrina

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, clean and comfortable. Small and personable. Fine dining on site. Across from a beautiful beach. Bathroom and show floor very slippery, with no shower bars.
Stayed 2 nights in Feb 2020

10/10 Excellent

yahya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple but confortable and cosy
Very cute , small hotel that is very charming. Staff is very nice and friendly, rooms are simple but confortable
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ratanui Lodge is a gem. The Lodge is in a great location to explore Abel Tasman. The dining room has an excellent chef. The hosts are terrific, provide guidance on excursions and will make bookings. I highly recommend staying there.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms in a beautiful location with hosts Steve and Paul making our stay very enjoyable. Dinner was very special and breakfast hearty in a convivial atmosphere. This is a great place to stay and highly recommend it to all visiting Abel Tasman National Park.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property: rooms and gardens. Not ocean facing but still a beautiful spot and loved the fact that is was a small boutique hotel with only 10 rooms.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place. Steve was very helpful and welcoming after a long journey. Highly recommend!
Stayed 1 night in Oct 2019

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful 2 night stay. Exceptionally comfortable beds. Steve was a great host. He gave us a lot of useful information about the surrounding area and trips that we could do. Thoroughly enjoyed our stay.
Stayed 2 nights in Apr 2019

10/10 Excellent

Kate, Paraparaumu Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't recommend this highly enough. The superb service and attention to detail is impeccable. Super comfy beds, great shower, lovely toiletries and tasteful decor are better than a 5 star hotel. The food is wonderful too!
Stayed 2 nights in Apr 2019

10/10 Excellent

Katharine, Nagoya, Japan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the offer of tea or coffee on my arrival (which I enjoyed overlooking a well tendered garden) to the exceptional care and attention to make me and others feel welcome it was no average accommodation lodge. Breakfast was a total delight and dinner highlighted New Zealand produce and culinary skills - the duck (served that particular night) was fantastic. I’m so glad I (very) spontaneously booked (and extended) my stay.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing. From the carefully thought out design of the grounds and rooms, to the amazing service from Steve and staff, I thoroughly recommend Ratanui Lodge.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Beautiful property and beautiful rooms. Check in was a breeze and the property managers/owners were very kind and welcoming. Breakfast was a lovely affair with gluten free options and tons of choices and fruit. Great location right across from a beach.
Stayed 3 nights in Mar 2019

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing.
Very relaxing. Clean as. Great pool and proximity to the beach.
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Vacation
It was spectacular and our host was so gracious.
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic personal and professional friendly service. Great pool and spa.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent stay with an excellent host. The room was very comfortable and the meals superb.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
I would recommend this place on Steve and his constant efforts to ensure all gets have a great stay alone, but the rooms are large and clean, the pool is great if you want a break from the sea which is only feet away. Steve one of the owners was great, nothing was too much effort and his knowledge on the area was very useful.
Stayed 2 nights in Jan 2019

10/10 Excellent

bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ratanui
Steve, one of the owners, appeared to be everywhere. Greeted us with cookies on arrival, very knowledgeable about local activities (which he booked for us). The rooms were spacious, great shower. They served a 3 course dinner everynight (too much food for us) but we did have a fantastic cheese tray with wine on the terrace. Very friendly staff. All round great place to stay when exploring Tasman.
Stayed 5 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So close to the beach and the Steve and Pete are super friendly and always accommodated our every need. Perfect service!
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The lodge was perfect in everyway. The decor is gorgeous and the facilities are fantasic. The cusotmer service is what really makes the stay though! Pete, Steve and the team go out of their way to make your stay a pleasure. So many little personal touches that make you feel personally welcome. My partner proposed to me while we were in the area and once Steve knew he helped us celebrate in every way. We will be going back for sure. I would highly recommend this lodge.
Stayed 3 nights in Dec 2018

10/10 Excellent

Hannah, Seattle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Above and beyond personalized care ! Very friendly and helpful !
Stayed 3 nights in Nov 2018

10/10 Excellent

john, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location close to beach and set in a calm spot below a mountain .AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Stayed 1 night in Oct 2018

10/10 Excellent

April, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing accommodation and loveliest personal touches in the service, would absolutely recommend!
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here. It’s the nicest.
Lovely spot in the middle of nowhere. Clean, updated and good coffee. Tasty breakfast and owner was helpful. WiFi was strong.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming, attentive, quiet, comfortable, excellent meals, value for money
Stayed 2 nights in Apr 2018

10/10 Excellent

terry & janice, tauranga nz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect! Great facilities great host.
Stayed 2 nights in Mar 2018

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A memorable stay in a high quality lodge!
Great lodge to stay in. It is up-market accommodation where the hosts go out of their way to make you comfortable and the service is outstanding. The rooms are furnished with lovely furniture and the en-suite bathrooms are large. Would recommend. The fantastic Abel Tasman area speaks for itself - a great place to explore and do some walking.
Stayed 3 nights in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class small motel experience.
Very welcoming. 5 star experience in a small coastal town beside the world class hiking and beauty of Abel Tasman National Park. All of the dinners and wine pairing were simply amazing. This was our best stay in the 2 weeks on the South Island.
Stayed 2 nights in Feb 2018

10/10 Excellent

Bob and Hanneke, UK and Devonport

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Special service.
Outstanding service and awesome help with excursions. Great comfort. Steve, prop.. couldn't do enough and the sense of humour was catching. Food among the best eaten in NZ.
Stayed 4 nights in Jan 2018

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personalized, comfortable lodge
30 minutes drive to Abel Tasman Park. Great service; we dined there twice. Well hosted small Lodge. Very friendly and helpful.
Stayed 2 nights in Jan 2018

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful British atmosphere and very comfortable and the garden was amazing. Perfekt.
Stayed 2 nights in Jan 2018

10/10 Excellent

Lynn, Oakland, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional elegance, comfort, and very friendly!
From the moment we arrived and were warmly greeted, we felt pampered and cared for by Steve and Pete. Our room was immaculate and beautifully decorated. Great big shower with great water pressure, lovely continental breakfast service on gorgeous china, and helpful laminated directions to local hiking trails. Dinner of beef fillets and vegetables preceded by gazpacho was every bit as good as the best restaurants in Auckland and elsewhere. Would highly recommend!
Stayed 2 nights in Jan 2018

10/10 Excellent

Joyce, Nelson NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Complete Experience
From being met at the car when we arrived to the friendly wave goodbye when we left Ratanui Lodge oozes with charm and friendliness. This also encourages the guests to interact with each other if they so wish and share experiences and ideas of where they might like to visit in the area. Steve also gives information of the hi lights of Golden Bay. The decor of the lodge is comfortably old worldly and lovely and the bathrooms are excellent as is dining room and lounge. A small pool adds to the experience even though The beach is over the road. The gardens are magnificent and well cared for. Ratanui Lodge tucked away in Pohara Golden Bay is a little gem and we certainly hope to return some time and as we live on Nelson this is a distinct possibility.
Stayed 3 nights in Dec 2017

10/10 Excellent

paula, Tasman New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, service, accommodation - nailed it.
The reviews I read before booking were spot on. The hosts were delightful and very helpful and knowledgeable. The room was clean, welcoming and the bed very comfortable. The personal touches made you feel ‘special’ and genuinely welcom. Cocktails in the lounge are a must do and thoroughly enjoyable. I dined in the restaurant at a table that had been set properly (very rare these days!) with a cloth and silverware and the food was delicious. Continental Breakfast was included and plentiful with cooked being available for an extra charge. This is a jewel of a place with hosts and service to match. It will be Pohara’s loss when they move on to their next venture but I wish them all the very best, they deserve it. Thank you Pete and Steve.
Stayed 3 nights in Nov 2017