Ratings based on 263 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
87% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Abu Dhabi

Spacious Room

Posted May 8, 2015
Pros: Convenient to shops.
Cons: Better internet service and business center with computers and printers.
Location: It is very near Isenberg Zentrum, with shops and cafes. The airport is probably 25 minutes or so.
This hotel offers spacious rooms although I booked a superior room with balcony. The things I didn't like were the very slow internet made my laptop virtually useless and standard tv is poor if you speak English. They don't offer a business area for printing from your email so no place to print your boarding pass if you wish to check in for a flight early. The positives were clean spacious rooms and nearby shopping.
Comment from Hotel Management
May 11, 2015 by Michael Thumerer, Hotel Management
Dear Jo, Thank you very much for your stay at the balladins Hotel Frankfurt Airport and for your comment. Your comments are very important for us and will enable us to improve our service in the future. We are sorry for your Impression you got during your stay. If the Hotel is full, it can happen that the Speed can be reduced. But for this case we have a Business Lounge where you can use the Internet and printer.We would be glad to have the opportunity to welcome you again.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

WLAN problems

Posted Apr 19, 2015
Cons: WLAN
Location: Messe Frankfurt
WLAN didn't function at all on the first day , next 3 days very slow because "the hotel is fully booked". It should work always so WLAN performance should be improved, that is for me the most important thing in one hotel. Everything else is ok, breakfast buffet not so good like in prevous years ( i stayed in this hotel for at least 10 last years during Messe ) but selection is still ok or better than other hotels in this price category.
Comment from Hotel Management
May 11, 2015 by Michael Thumerer, Hotel Management
Dear Guest, Thank you very much for your stay at the balladins Hotel Frankfurt Airport and for your comment. Your comments are very important for us and will enable us to improve our service in the future. We are sorry for your Impression you got during your stay. If the Hotel is full, it can happen that the speed can be reduced. But for this case we have a business lounge where you can use the Internet. We are sorry for your Impression you got during your stay. Restructuring of our buffet is in the process of planning. In the future we can offer a more attractive breakfast to start the day full of energy. We would be glad to have the opportunity to welcome you again.
4 out of 5
Recommended
for Business Travelers
by Aharonfrom תל אביב

שהות נעימה

Posted Feb 7, 2015 on Hotels.com
מצוין שירות נעים מיקום סביר.
Comment from Hotel Management
May 11, 2015 by Michael Thumerer, Hotel Management
Dear Guest, Thank you very much for your stay at the balladins Hotel Frankfurt Airport and for your comment. Your comments are very important for us and will enable us to improve our service in the future. We would be glad to have the opportunity to welcome you again.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

qualita prezzo perfetto

Posted Feb 7, 2015
viaggio nei club di francoforte hotel fuori dal centro ma prezzi dei taxi sono accessibili
Comment from Hotel Management
May 11, 2015 by Michael Thumerer, Hotel Management
Dear Guest, Thank you very much for your stay at the balladins Hotel Frankfurt Airport and for your comment. Your comments are very important for us and will enable us to improve our service in the future.We would be glad to have the opportunity to welcome you again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Stuttgart

Nice hotel fairly close to airport

Posted Jan 7, 2015
Cons: Free parking
Needed a hotel close to the airport (about 10 mins away) for a night - got a good deal through Expedia. Hotel was very nice, bed was very comfortable. Rooms are very large with free WiFi. Only real complaint is that they (like most German hotels) charge you to park, but 8 Euros is cheaper than most.
Comment from Hotel Management
May 11, 2015 by Michael Thumerer, Hotel Management
Dear Guest, Thank you very much for your stay at the balladins Hotel Frankfurt Airport and for your comment. Your comments are very important for us and will enable us to improve our service in the future. We apologize for any inconvenience that this parkingfee may caused.We would be glad to have the opportunity to welcome you again.
4 out of 5
Recommended
for Couples
by Dominik

This traveler left a rating score only Posted Dec 26, 2014 on Hotels.com
4 out of 5
Recommended
for Personal Event
by Ma Ceciliafrom Philippines

Too far from the airport

Posted Dec 24, 2014 on Hotels.com
It's not closed to the airport, about 20kms away and they charge for shuttle bus.
Comment from Hotel Management
May 11, 2015 by Michael Thumerer, Hotel Management
Dear Guest, Thank you very much for your stay at the balladins Hotel Frankfurt Airport and for your comment. Your comments are very important for us and will enable us to improve our service in the future. Our Hotel is 15 minutes away from the Airport. We charge 15€ for the shuttle, or it can be booked within an package.We would be glad to have the opportunity to welcome you again.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Nov 11, 2014 on Hotels.com
5 out of 5
Recommended
for Personal Event
by Elenafrom Санкт-Петербург

достойно!

Posted Nov 7, 2014 on Hotels.com
Отличный отель, сервис, чистота: все на хорошем уровне. Если подходит район ( далеко не центр), советую воспользоваться услугами этого отеля.
Comment from Hotel Management
May 11, 2015 by Michael Thumerer, Hotel Management
Dear Elena, Thank you very much for your stay at the balladins Hotel Frankfurt Airport and for your comment. Your comments are very important for us and will enable us to improve our service in the future. We would be glad to have the opportunity to welcome you again.
3 out of 5
by A verified traveler

far from city

Posted Oct 12, 2014
Pros: room is good
Cons: up to them
Location: don't know
reception service is bad, no enough shuttler to airport