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Reviews of Tulip Inn Frankfurt Airport

3 out of 5
Tulip Inn Frankfurt Airport
Carl-Ulrich-Strasse 161, Neu-Isenburg, HE

Reviews

7.8

Good

Rating 10 - Excellent. 34 out of 146 reviews" "
Rating 8 - Good. 70 out of 146 reviews" "
Rating 6 - Okay. 31 out of 146 reviews" "
Rating 4 - Poor. 7 out of 146 reviews" "
Rating 2 - Terrible. 4 out of 146 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jagathesan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Claudia K on Feb 14, 2024
Dear Jagathesan, thank you very much for taking time for this ranking!We are very happy that you enjoyed your stay with us. Please come back, best wishes Claudia K., General Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Claudia K on Dec 12, 2023
Dear Guest, thank you very much for the time you spent for reviewing your time with us! Thanks for the nice feedback!We are very glad that you liked your stay with us, please come back! Many greetings Claudia K., General Manager

8/10 Good

Antonis

Liked: Cleanliness, staff & service
Hotel is ok, not recommended during hot days as property does not provide air conditioning. The trasportation to the center is limited, 16 minutes walk to the nearest metro station.
Stayed 1 night in Jun 2023
Response from Claudia K on Jun 27, 2023
Dear Antonis, thank you very much for staying with us and thank you for your time spending in sending this message!Sorry that we do not have aircondition. The metro station is in walking distance, but the busstation with the bus to the metro and the airport is just in front of the hotel. Hope to see you again! Best wishes Claudia K., General Manager

8/10 Good

Miguel

Liked: Cleanliness, property conditions & facilities, room comfort
Staff was great and very friendly. They spoke English and were very helpful. Only thing we would have wished for was AC. The room was pretty warm even at night.
Stayed 1 night in Jun 2023
Response from Claudia K on Jul 4, 2023
Dear Miguel, thanks so much for spending your time for this friendly words! We apologize that we do not have an air-condition, but we are very happy that you felt good with us! Please come back! Warm wishes Claudia K., General Manager

8/10 Good

Alla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

6/10 Okay

Michael

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2019
Response from Das Team vom Tulip Inn Frankfurt Airport on Jan 10, 2020
Vielen Dank für Ihre Bewertung unseres Hotels. Wir freuen uns, Sie bald wieder bei uns begrüßen zu dürfen.

8/10 Good

Addy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Simple hotel but does the job well
Stayed 3 nights in Jan 2019
Response from Tulip Inn Team on Mar 14, 2019
Dear guest, thank you very much for taking the time to rate us, we were happy to share your feedback with our employees. We look forward to welcoming you soon at our Tulip Inn.

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2018
Response from Tulip Inn on Nov 23, 2018
Dear guest, Thank you for taking the time to rate us.

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Not recommended
Arrived with confirmed reservation. Said they had no rooms available. Hotels.com saved the day. Additionally, even after we were turned away, they were still taking more reservations, so there were probably more disappointed guests.
Stayed 1 night in Jun 2018

8/10 Good

K, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to airport, cheap
Inexpensive, quiet, conveniently located close to the airport and on a bus line; across the street from a supermarket (Rewe). It was a perfect place for me to spend a night in between flights. The hotel is in a perfectly nice suburban area; I wouldn’t necessarily have stayed there if I were staying in Frankfurt for longer and if I wanted to be close to attractions. Details about the bus: the bus stops at the airport are behind the glass building for the train station. Bus X19 stops at bus stop 17. You can buy a ticket on the bus for 3.15 euros; the trip takes about 20 minutes and you get off at Brunnenstrasse in Neu-Isenburg. The bus runs about every half hour on weekdays and hourly on weekends.
Stayed 1 night in Nov 2017
Response from Alexandra G. on Nov 8, 2017
Dear guest, We want to thank you for taking time to review us. We are glad, that you enjoyed the overnight in our hote. Hope to see you again. Alexandra G.

6/10 Okay

Green Cover, Dubai

Liked: Staff & service
Disliked: Room comfort
quite hotel in industrial area
quite hotel in industrial area it was OK but nothing special
Response from Alexandra Gehlert on Oct 19, 2016
Dear guest, thank you for taking the time to evaluate us. We are happy that you slept well and satisfied with our hotel.

10/10 Excellent

Michal, Zabrze

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet place close to Frankfurt - Tulip Inn hotel
The visit in hotel Tulip Inn was very good. The room was prepared properly well and the breakfast was very tasty, especially coffee. I highly recommended this place for those, who will spend time in Frankfurt and in Neu-Isenburg.
Response from General Manager on Oct 19, 2016
Dear guest, we are happy that everything was fine in our hotel and that you recommend us by everybody.

8/10 Good

Jay

Liked: Staff & service
Tulip Inn Hotel
Convenient hotel in the city
Response from TulipInnFrankfurtAirport on Feb 26, 2016
Dear guest, Thank you very much for your feedback! We hope you will choose us again for your next visit to Neu-Isenburg.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet hotel close to the Frankfurt Airport
Hotel sits on a quiet street about a km from the main business district of Neu-Isenburg where there are many shops and restaurants. There isn't an airport shuttle, but transportation to and from the airport is easily done by public bus which stops in front of Terminal 1 and right out front of the hotel. The hotel offers a good buffet-style breakfast for a resonable fee and the room was quiet and comfortable.
Response from TulipInnFrankfurtAirport on Jan 25, 2016
Dear guest, Thank you very much for taking the time to review your recent stay at our hotel. We are happy to hear that our rooms and breakfast buffet stayed in good memories. Hopefully we can welcome you again in our hotel.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good to stay with reasonable price even messe period in Frankfurt
Response from TulipInnFrankfurtAirport on Jan 20, 2016
Dear guest, Thank you so much for your review! We are glad you were pleased with our price/performance ratio. We hope you choose us again for your next visit to Frankfurt Messe.

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Noel, Malta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for Money
For me it was very convenient because it was just around 100 meters away from where I needed to go. The hotel is located just around 15 minutes walk away from Frunkfuter Strasse where all the shops, bars and restaurants are located. Just across the road, one finds a super market with coffee shop etc.. Bus 651 coming and going to the airport stops in front of the hotel! It is truly a good value for money as I found it to be really comfortable and clean. I highly recommend this hotel!
Response from TulipInnFrankfurtAirport on May 28, 2015
Dear guest, Thank you very much for your positive review. We are happy to hear that you were very satisfied with our service and location. Hopefully we will be able to welcome you again. Your Team from Tulip Inn Frankfurt Airport

8/10 Good

Kevin, Sterling Heights, MI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trip
This was a short 3 day stay for business. The hotel was fine and the room was quite adequate for a single business traveler. The breakfast buffet was very good with quite a few selections.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Good for a night / quick stopover
Good location for the airport. Free wifi. Very friendly staff. BUT Nothing to do in the area. The quality of the rooms is just okay. Expensive for the quality of rooms

8/10 Good

Max, Lebanon

Liked: Cleanliness, staff & service, room comfort
Good for solitary or couple traveller
Very friendly staff. Location is far from Frankfurt city but in rush period when prices are so high in the city this hotel will be a good solution, nice price for nice quality, but you need your car to reach in easy way.

2/10 Terrible

FTM, Atlanta, GA, USA

Disliked: Cleanliness, staff & service, room comfort
Bad experience
Dirty bath, dirty rooms. Rude people at the front desk ( nigth shift), they charge for internet and also for the parking . Expensive prices (Internet and parking)

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
NOT an airport area hotel as billed
$30 cab ride to/from the airport is NOT an airport area hotel.... it's farther than they say

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
No air conditioning, otherwise no complaints
The rooms have no air conditioning, and the windows barely open. Wifi is not free, and is fairly expensive at 7 Euros per night. (August 2012). Bottled water is also expensive. Otherwise no complaints.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel
Friendly and helpful staff. Clean room and bathroom. 7-10 mins from the airport. We had a comfortable stay.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Practical Hotel with Exceptional Staff
I have had a number of occasions to stay at the Friendly City Hotel, which is a hotel without pretense, it's simply a bed, internet and a tv, all in a good location for anyone motivated by airport proximity and is in a nice little town. The staff of this hotel is the real hidden gem, and keeps me returning, with their eagerness to make my stay the best it can be.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Thomas, Eastbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff
Both at check-in and check-out the following morning, reception staff were particularly helpful and friendly

8/10 Good

Jan

Liked: Staff & service
Stayed 13 nights in Jan 2024
Response from Claudia K on Feb 14, 2024
Sehr geehrter Jan, vielen Dank dass Sie Zeit hatten eine Wertung abzugeben! Schön dass es Ihnen gefallen hat, bitte kommen Sie wieder!Herzliche Grüße Claudia K., Hoteldirektorin

8/10 Good

BOUMAIL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellente nuit
Une nuit excellente
Stayed 1 night in Jan 2024
Response from Mia A. on Jan 14, 2024
Thank you for the great feedback, we are pleased that you enjoyed your stay.Come back!Best Regards,Mia A. Assistent Manager

10/10 Excellent

Kjell

Stayed 1 night in Dec 2023
Response from Claudia K on Dec 12, 2023
Dear Kjell, thank you very much for the great feedback and the time you spent for reviewing this!We are very glad that you liked your stay with us, please come back! Many greetings Claudia K., General Manager

10/10 Excellent

Iuliana-Luisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Mia A. on Nov 20, 2023
Lieber Frau Luisa,Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Mia A.Direktionsassistentin

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Zentral an Frankfurt gelegen. Mit dem Taxi in knapp 10 Minuten am Stadion. Das komplette Personal war ausnahmslos Nett, Hilfsbereit und zuvorkommend. Das Frühstück war mehr als ausreichend und sehr zu empfehlen. Die Sauberkeit war hervorragend. Die Zimmer gut eingerichtet. Danke an das nette Team,das unseren Aufenthalt sehr sehr angenehm gestaltet hat!!! Wir waren zum NFL Spiel da,und können dieses Hotel absolut empfehlen.
Stayed 2 nights in Nov 2023
Response from Mia A. on Nov 20, 2023
Sehr geehrter Herr Kevin,das gesamte Team bedankt sich für dieses tolle Feedback von Ihnen!Wir freuen uns Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Mia A.Direktionsassistentin

10/10 Excellent

Marc

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes ruhiges Hotel, schönes Ambiente im Bar-Bereich, großzügige Zimmer; wir waren nicht zum ersten Mal hier und kommen bestimmt wieder.
Stayed 1 night in Oct 2023
Response from Claudia on Nov 7, 2023
Sehr geehrter Marc,vielen Dank für die Zeit die sie sich genommen hatten um uns dieses schöne Lob zukommen zu lassen!Bitte kommen Sie bald einmal wieder. Herzliche Grüße Claudia K., Hoteldirektorin

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice basic hotel for short stay, reasonably priced
Friendly helpful staff, supermarket across the street but closed on Sundays. Very quiet,
Stayed 1 night in Sep 2023
Response from Claudia on Nov 7, 2023
Dear guest, thank you very much for staying with us and for sharing your time and your feedback! Please come back soon! Best wishes Claudia K., General Manager

6/10 Okay

Kristin

Stayed 2 nights in Jul 2023
Response from Claudia K. on Aug 3, 2023
Dear Kristin, thank you very much beeing our guest and spending the time in givimng us a ranking! I am sorry that you did not write more, but i hope you liked it in our house. If we can assist you with more help, please give a a chance to try our best! Greetings Claudia K., GM

8/10 Good

Melanie

Liked: Cleanliness, staff & service
Zimmer war sauber und das Frühstücksbüffet ausgewogen.
Stayed 1 night in Jun 2023
Response from Claudia K on Jul 4, 2023
Sehr geehrte Melanie, wie schön dass Sie Zeit hatten um uns Ihre Eindrücke zu schildern! Wir freuen uns sehr, dass es Ihnen bei uns gefallen hat! Bitte kommen Sie wieder. Herzliche Grüße Claudia K., Hoteldirektorin

10/10 Excellent

Elke

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gute Verbindung zu S-Bahn, Einkaufsmöglichkeiten, kostenlose Parkmöglichkeiten, Verkehrslärm
Stayed 1 night in Sep 2022
Response from Claudia K on Dec 6, 2022
Sehr geehrte Elke, vielen Dank für Ihre Zeit, die sie sich zur Schilderung Ihre Eindrücke genommen haben. Wir sind stolz, dass wir es Ihnen Recht machen konnten und Sie einen guten Eindruck mitgenommen haben. Bitte besuchen Sie uns wieder! Herzlichen Gruß Claudia K., Hoteldirektorin

10/10 Excellent

Petra

Stayed 1 night in Aug 2022
Response from Claudia K on Dec 6, 2022
Sehr geehrte Petra, vielen Dank dass Sie Zeit hatten uns Ihre Eindrücke zu schildern. Wir freuen uns sehr dass Sie sich wohl gefühlt haben! Bitte kommen Sie mal wieder! Herzlichen Gruß Claudia K., Hoteldirektorin

10/10 Excellent

Roman, Gatersleben

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruhig gelegen, und verkehrsgünstig zum Flughafen, Gaststätten & Einkaufszentrum in Laufweite.
Stayed 1 night in Jul 2022
Response from Claudia K., Hoteldirektorin on Jul 27, 2022
Sehr geehrter Roman, vielen Dank dass Sie Zeit hatten uns Ihre Eindrücke zu schildern. Wir freuen uns sehr dass alles geklappt hat und Sie gut schlafen konnten. Bitte kommen Sie wieder! Herzlichen Gruß Claudia K., Hoteldirektorin

10/10 Excellent

Josef

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war alles sehr gut und freundlich.
Stayed 2 nights in Jul 2022
Response from Claudia K., Hoteldirektorin on Jul 27, 2022
Sehr geehrter Josef, vielen Dank dass Sie sich Zeit genommen haben uns ein schönes Feedback zu geben. Wir freuen uns sehr dass alles geklappt hat und Sie gut frühstücken und schlafen konnten. Bitte kommen Sie wieder! Herzlichen Gruß Claudia K., Hoteldirektorin

8/10 Good

Evelyn

Traveled with group
Liked: Cleanliness, staff & service
Die Fenster zur Straße waren nicht so wie gewünscht schalldicht
Stayed 1 night in Jul 2022
Response from Claudia K., Hoteldirektorin on Jul 27, 2022
Sehr geehrte Evelyn, vielen Dank dass Sie Zeit hatten uns Ihre Eindrücke zu schildern. Wir freuen uns sehr dass alles fast geklappt hat. Unsere Fenster sind ziemlich dicht, aber nicht schalldicht, tut uns leid! Bitte kommen Sie mal wieder! Herzlichen Gruß Claudia K., Hoteldirektorin

6/10 Okay

Luca

Business traveler
Buono
Struttura un po datata comunque completa di tutto. In camera si sta bene e la colazione al mattino è abbondante e completa anche se a prezzo mediamente doppio che in Italia. La pulizia e controllo della camera è superficiale
Stayed 2 nights in Jun 2022
Response from Claudia K., Hoteldirektorin on Jul 27, 2022
Dear Luca, thank you very much for staying with us! We are sorry that you expected more. Our products are always fresh and you get a cold buffet, fresh fruits, fresh made eggs, cereals etc and a lot of coffee. I think € 14,50 is not too much. We will take more time with cleaning, thank you telling us! Buona giornata, Arrividerci Claudia

4/10 Poor

Yasemin

Stayed 1 night in May 2022
Response from Claudia Kirchhoff on May 23, 2022
Sehr geehrte Yasemin, vielen Dank für Ihre Bewertung. Leider habe ich keine Möglichkeit auf die Details einzugehen. Vielleicht ist es Ihnen möglich uns mehr Auskunft über Ihre Eindrücke zu geben! Viele Grüße Claudia K., Hoteldirektorin

10/10 Excellent

Ingrid

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Man fühlt sich sehr wohl und gut aufgehoben. Das Frühstück ist klein aber fein und sehr nachhaltig!
Stayed 1 night in Feb 2022
Response from Claudia K, Hoteldirektorin on Feb 15, 2022
Liebe Ingrid, vielen Dank dass Sie sich die Zeit genommen haben uns Ihre Eindrücke zu schildern, Schön dass wir Ihnen ein heimisches Gefühl vermitteln konnten. Wir freuen uns auf Ihren nächsten Besuch! Bleiben Sie gesund, herzliche Grüße Claudia K., Hoteldirektorin

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Claudia K., Hoteldirektorin on Feb 8, 2022
Sehr geehrter Gast, wir freuen uns sehr, dass Sie nach Ihrem Aufenthalt die Zeit gefunden haben uns zu bewerten. Falls Sie Anregungen haben sind wir jederzeit offen für diese! Wir wünschen Ihnen ein erfolgreiches und gesundes 2022! Bis bald, Claudia K, Hoteldirektorin

8/10 Good

Ulrich

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Claudia K. on Nov 16, 2021
Sehr geehrter Gast, wie schön dass Sie Zeit hatten, uns zu bewerten. Ich hoffe wir konnten Ihnen einen angenehmen Aufenthalt bereiten! bis hoffentlich ganz bald, viele Grüße Claudia K., Hoteldirektorin

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ein nettes Hotel
Ein nettes Hotel! Parken konnte man in der Seitenstraße kostenlos. Aufzug, Wasserkocher mit Zubehör, kleiner Kühlschrank waren vorhanden. Frühstück war reichhaltig.
Stayed 1 night in Sep 2021
Response from Claudia K. on Sep 24, 2021
Lieber Gast, vielen Dank dass Sie sich die Zeit genommen haben uns Ihren Eindruck zu schildern! Ich freue mich es hat Ihnen gefallen! Danke und kommen Sie bitte wieder. Herzlichen Gruß Claudia K.,Hoteldirektorin

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2020
Response from Claudia K on Sep 23, 2020
Lieber Gast, vielen Dank dass Sie sich die Zeit für eine Bewertung genommen haben. Gerne würden wir mehr über Ihre Eindrücke erfahren und freuen uns auch persönlich von Ihnen zu hören. Herzliche Grüße Claudia K, Hoteldirektorin