Ratings based on 8 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
100% of guests recommend
4.9 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice spa

Posted Apr 22, 2015
Pros: Hotel facilities
Cons: Staff education
Location: Good location. Spa . Lake near by
Hotel is good, clean and comfy. However some of the staff need more education on how to handle hotel guests. As far as the breakfast is concerned,by the time we made it to the breakfast area(9:30am)very few items were left, no choices other than bread and cheese. When asked to the hotel personnel,they were not keen on helping nor replenishing the empty platters. No juice nor other choices were given to us. Frankly, although the grounds are beautiful but the service needs to be up to par with the rest of the amenities.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Jan 11, 2015 on Hotels.com
4 out of 5
Recommended
for Couples
by Jeremiefrom Paris

Week end reposant

Posted Jan 6, 2015 on Hotels.com
Hôtel agréable, personnel sympathique( mention spéciale a la jeune stagiaire russe)! Chambre confortable, salle de bain un peu petite.
5 out of 5
Recommended
for Families
by A verified traveler

Petite bulle de bien-être

Posted Dec 31, 2014 on Hotels.com
Après une grosse boulette de hôtel.com qui n'avait envoyé la réservation que d'une seule chambre au lieu des 2 demandées et payées, la direction de l'hôtel a su rapidement faire face au problème. Accueil très professionnel et petites attentions ont été très appréciés. Hôtel idéal pour un séjour bien être
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Berlin

Excellent hotel linked to the Thermal Centre

Posted Dec 20, 2014
Pros: Wonderfully relaxing environment plus excellent service
Cons: Provision of a kettle in the room would have been an appreciated extra facility
Location: Thermal Centre linked to the hotel. Only a short walk into the town and on a bus route to town and station. Rail links excellent from Basel and Geneva
A magical short pre-Christmas break enhanced by great buffet breakfasts and frequent visits to the delights of the linked Thermal Centre.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Washington, USA

single traveler

Posted Dec 7, 2014
Just stayed one night on way to St Croix. Wonderful hotel, outstanding front desk staff, the best breakfast, quiet and clean room. The baths are a nice experience, but not very hot. It is an easy walk to town, and the hotel has complimentary transfer to/from train station. In a beautiful area and part of Switzerland.
4 out of 5
Recommended
for Couples
by A verified traveler

Ruhig und gemütlich

Posted Dec 2, 2014
Wir waren bei Besuch bei Freunden und haben leider nur eine Nacht verbracht. Kein Kommentar bezüglich SPA. Ansonsten alles OK und wir überlegen uns nochmals dann ein paar Tage inkl SPA und Thermalbad zu geniessen.
5 out of 5
Recommended
for Couples
by michel

This traveler left a rating score only Posted Dec 1, 2014 on Hotels.com