Ratings based on 26 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from GL

Nice neighborhood

Posted Aug 24, 2014
Nice hotel, with some luxury, but far away from the turistic zone.
Comment from Hotel Management
Sep 6, 2014 by Maria, Hotel Management
Dear Blanca, Thank you for choosing the Mövenpick Hotel Paris Neuilly for your stay and for taking the time to share your experience with us. I am glad to read that you appreciated our hotel. However, our hotel is located in a residential area, that’s why we are far from the touristic zone. But we have two metro stations near the hotel, and one of the lines passes through all the most interesting places in Paris. Our aim is to satisfy our guests so that they made of Mövenpick their first choice. Be assured that it is always rewarding to receive such positive comments from our guests, and it helps us to improve our customer service. In the hope of welcoming you again in our hotel, warm regards, Maria Roth, Duty Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Very nice hotel in a quite area

Posted Jul 29, 2014
Pros: Decor, cleanliness
Cons: no
Location: Quite area of Neuilly but close to all the Paris excitement
I loved the decor and surrounding. The outdoor restaurant is always a pleasure in Paris. Staff was very helpful. Great hospitality.
Comment from Hotel Management
Aug 9, 2014 by Maria, Hotel Management
Dear Fredy, First of all, I would like to thank you for choosing the Mövenpick Hotel Paris Neuilly for your stay and for sharing your comments and feedbacks. I am glad to read that our hotel, our location, our terrace and our staff met your expectations. It is always a great pleasure to have this type of positive feedback from our clients. We try to give a maximum of comfort and tranquility to our guests so that their stay will remain a most memorable experience. In the hope to welcoming you again at the Mövenpick Hotel Paris Neuilly. Warm regards, Maria Roth Duty Manager
3 out of 5
Recommended
for Business Travelers
by Tony from Brisbane

Ideal For Conference

Posted Jul 2, 2014
Pros: The staff were helpful and friendly and rooms were very comfortable.
Cons: If you offer a internet service then you should make it works or have an IT person available
Location: the metro stations are a little far to walk so a taxi is best to get around.
The hotel is well placed for convention centre, so a good business mans hotel. They do have an issue sending emails as server is not user friendly. .
Comment from Hotel Management
Jul 19, 2014 by Diane, Hotel Management
Dear Tony, Thank you for having chosen the Mövenpick Hotel Paris Neuilly for your stay and for having shared your opinion. I am pleased to read that our location, the design of our hotel, our newly renovated rooms and our staff met your expectations. But I am sorry to read that you had internet connection problem and please allow me to express my sincerest apologies. I thank you for your remarks and I like to assure you I have related all your comments to the engineering manager. Furthermore, the hotel proposes a shuttle, which is free, in the morning and in the afternoon, which can bring you to the different metro stations nearby the hotel. It is always rewarding to have this type of feedback from our clients. I am looking forward to welcoming you soon at the Mövenpick Hotel Paris Neuilly. Warm regards, Maria Roth Duty Manager
4 out of 5
Recommended
for Everyone
by Tuan from Disneyland

Nice Hotel, close to Eiffel Tower

Posted Jun 1, 2014
Pros: Nice and quiet neighborhood, people are very friendly here.
Cons: Check in time is 3 pm, but we could not check in until 4pm!! The room was not ready for us at the time promised.
Location: Close to Eiffel Tower , Champs élysées center, 10 to 12 € by taxi.
Nice Hotel, excellence staffs,very nice room. Nice surrounding , friendly neighborhood.
Comment from Hotel Management
Jun 22, 2014 by Maria, Hotel Management
Dear Tuan First of all, thank you for your stay at the Mövenpick Hotel Paris Neuilly and taking the time to share your experiences with us. We truly appreciated all the comments and feedback you have given us. We are very glad to hear that you had a great stay among us and that you appreciated the service of our team members, the neighborhood your room. Regarding the inconvenience caused with the late check-in I am deeply sorry. Please, be assured, I will communicate your valuable remarks to the reception manager and housekeeping manager, and actions will be taken. We look forward to welcoming you back very soon! Best regards, Maria Roth Duty Manager
4 out of 5
Recommended
for Everyone
by Fadi from Dubai, UAE

Perfect hotel for Neuilly

Posted May 19, 2014
Pros: Quite area, green all around, good staff and new rooms.
Cons: Internet is on daily basis rather than normal 24 hours but they need to provide at least free WiFi in the lobby.
Location: Quite nice walks all around, many restaurants and Delis. Closest Metro station is Anatol France and you can get to it in 5 minutes walk.
Hotel is pleasantly located away from traffic in quite yet green area 2 metro stations are 5 to 10 minutes away by foot A lot of small restaurants are in the neighborhood Good food and internet speed is proper Staff are friendly and helpful Rooms are normal Parisian small but cost and new Plenty of TV channels for free Fridges are empty Area is quite and good for sleeping late in case you are in a vacation Rooms overlook green trees and nice walks around the many gardens of Neuilly
Comment from Hotel Management
May 30, 2014 by Diane, Hotel Management
Dear Fadi First of all, I would like to thank you for choosing the Mövenpick Hotel Paris Neuilly for your recent stay and for taking the time to share your comments and feedbacks. We are very glad to hear that you had a great stay among us and that you liked a lot our rooms, the quite hotel area and the attentiveness of the staff. For the minibar, we have a Mövenpick Market just next to the reception. We decided to provide a full range of products for our customers whom wanted more diversity in the minibar. That’s why we created the Mövenpick Market, where you can find hot and cold drinks, fruit salads, yogurts, sandwiches, Mövenpick ice-creams and chocolates etc. A full minibar is available in the Premium Room, Junior Suite and Suite. We appreciate you sharing your concerns, and it is our hope to welcome you back very soon Fadi. Yours truly, Maria Roth Duty Manager
4 out of 5
Recommended
for Everyone
by dee

No free wifi.

Posted May 18, 2014
Cons: Free wifi
Location: In a residential area. Not much around, but very quite. About a mile to the Metro.
Nice stay. Clean, modern hotel. Great staff. No free wifi -- that wouldn't kill them.
Comment from Hotel Management
May 30, 2014 by Diane, Hotel Management
Dear Dee I would like to thank you for choosing the Mövenpick Hotel Paris Neuilly for your recent stay in Paris and for taking the time to share your comments and feedbacks. We are very glad to hear that you had a great stay among us and that you liked a lot our staff and the new renovated modern rooms. Regarding your comment about the internet, we provide for our guests a very secure and high-speed Wi-Fi connection which is for this reason billable. However I would like to inform you, that we offer generously the access to free PCs in the business center and free Wi-Fi in the Premium room, Junior Suite and Suite. Until the pleasure to read from you, please do accept my warmest regards. Yours truly, Maria Roth Duty Manager
Comment from Hotel Management
May 30, 2014 by Diane, Hotel Management
Dear Dee I would like to thank you for choosing the Mövenpick Hotel Paris Neuilly for your recent stay in Paris and for taking the time to share your comments and feedbacks. We are very glad to hear that you had a great stay among us and that you liked a lot our staff and the new renovated modern rooms. Regarding your comment about the internet, we provide for our guests a very secure and high-speed Wi-Fi connection which is for this reason billable. However I would like to inform you, that we offer generously the access to free PCs in the business center and free Wi-Fi in the Premium room, Junior Suite and Suite. Until the pleasure to read from you, please do accept my warmest regards. Yours truly, Maria Roth Duty Manager
3 out of 5
by Laura from London

'A posh Premier Inn'

Posted May 16, 2014
Pros: Nice room, comfy bed, helpful staff
Cons: Value for money, wifi access, the shower didn't have a shelf in there.
Location: Pretty much at the end of line 3, then a 10 minute walk from there. Not a lot to do near by.
Nice looking hotel, but incredibly expensive considering its' location. No free wifi access which is annoying as it is meant to be a business hotel, and the cost to use wifi is pretty crazy. Staff were helpful and the beds were comfy which is all I need when staying one or two nights on business. However, i'd rather stay in a b&b or something cheaper considering what you get for your money.
Comment from Hotel Management
May 30, 2014 by Diane, Hotel Management
Dear Laura First of all, I would like to thank you for choosing the Mövenpick hotel Paris Neuilly for your recent stay and for taking the time to share your comments and feedbacks. I am pleased to read that you appreciated our helpful staff and the comfortable beds. I like to assure you, I have related all your comments, to the General Manager. We try to offer a maximum of comfort and tranquility to our guests, and I am sorry we were unable to do this during you recent stay with us. Regarding your comment about the internet, we provide for our guests a very secure and high-speed Wi-Fi connection which is for this reason billable. However I would like to inform you, that we offer generously the access to free PCs in the business center and free Wi-Fi in the Premium room, Junior Suite and Suite. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Until the pleasure to read from you, please do accept my warmest regards. Yours truly, Maria Roth Duty Manager
5 out of 5
Recommended
by Anthony from London

Overall

Posted Apr 23, 2014 on Hotels.com
Everything was great - but the two women on reception were fantastically helpful. Gave great directions and even drew me map for the Car de Air France. Definitely going to stay again. Please pass on my thanks.
5 out of 5
Recommended
for Everyone
by gabriel from leon mexico

Very nice hotel, very expensive breakfast

Posted Apr 16, 2014
Nice place, good neiborhood, quite far from the metro, very expensive breakfast
2 out of 5
Recommended
for Getaway With Friends
by Faz from Oslo

Sporting Weekend

Posted Nov 13, 2013 on Hotels.com
The hotel is an old Marriott hotel taken over by Moevenpick and has not reached the Moevenpick level yet. Firstly Location: Suburbs but 2 stations from Arc De Triumph location. Also remember the street is in Neuilly and not Saint Denis. Since Paris has 2 streets with the same name. Hotel Lobby and hallways reminds me of a haunted hotel movie. The room was just as bad with carpet and brown interior. Felt like a funeral home. Breakfast was good. The train Station is 1km walk, taxis outside of rush hour from hotel to City and further can range from 10-20 Euros. The hotel reminded me of an 4 star hotel back in the 1990's, it is old and needs some serious renovation to bring it to current modern trends and style. Positives: Reception staff Helene, Maria and Suzanne. They were fantastic and ensured all services were at a 5* standard for me. Room service food was great. The bed was very comfy. I stayed here one night and won't do it again in the future. Better options in Central Paris :)
Comment from Hotel Management
Jan 25, 2014 by Diane, Hotel Management
Thank you for your feedback. I would like to inform you that we are in the process of renovating all our rooms. The Premium and Superior rooms as well as our Junior Suites and Suite Premium already benefit from a modern and Parisian design. We are happy that you enjoyed our breakfast and the service at the reception and would be happy to welcome you in one of our new rooms.