Ratings based on 126 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
96% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from Australia

Reality did not meet expectations

Posted Jul 24, 2015
Pros: The front desk presentation was very good and the staff too.
Cons: Provision of shower doors would assist in containing water so you could sit on the toilet without getting your feet wet. Room for two guests cases.
Location: Located outside Paris city in a residential area. Need to use public transport to get to major tourist sites.
We chose this hotel in part because of our experience with the Zurich hotel. We arrived a little before the checkin time and our room was not ready. No problem. It will be ready in 20 mins we were told but it actually took 80mins and we told only after asking again at the desk. The room was tiny so no room to put one of two cases which we placed in entry way partially blocking the entrance and the bathroom door. The bathroom was suitable for handicapped guests so huge, but the shower sprayed water all over the place. We had to ask for bath towels and tissues were not provided. We understand Parisian hotel rooms are smaller than we are used to, but this was exceptionally small and the hotel rates itself as 4 Star. There was just very little space. The staff was very good and the public areas well presented.
Comment from Hotel Management
Jul 28, 2015 by MovenpickHotel, Hotel Management
Dear guest, Thank you for staying at the Mövenpick Hotel Paris Neuilly and for taking time to share your experience. We are unfortunate to read that your experience did not suit all your expectations. We recently had an increase of our activity and we are sorry that you have been impacted by it at your check-in. Otherwise, our rooms are bigger than the average of other hotels in Paris for the same category. For your next stay with us, let me suggest you a junior suite or a suite providing a living room for more space. Our staff will be honored to help you as usual to choose the best room for you at the reservation. We are looking forward to welcome you again for your next stay in Paris in order to prove you that we can be better hosts. Best regards, Jan Kaiser – General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Røyken

Flott hotell

Posted Jul 16, 2015
Vi var på kjærestetur og lå her 4 netter. Hotellet ligger i underkant av 10 min gange til Metro. Meget pent hotell med flotte rom. Hyggelig og behjelpelig betjening. Noen av de snakket godt engelsk. Hadde noe problemer med aircondition og kjøleskapet på rommet, men dette ble fikset umiddelbart. Vi spiste ingen måltider på hotellet, så kan ikke uttale oss om maten. Hotellet ligger i et område med kafeer og restauranter i nærheten. Hotellet kan absolutt anbefales!
Comment from Hotel Management
Jul 20, 2015 by MovenpickParisNeuilly, Hotel Management
Dear guest, Thank you for staying at the Mövenpick Hotel Paris Neuilly and for taking time to share your good experience. It is a high pleasure to read that you enjoyed your stay with us. All our teams thank you for this nice feedback. Be aware that it is always with pleasure that we do everything to make your stay more enjoyable. We are looking forward to welcome you again for your next stay in Paris. Best regards, Jan Kaiser - General Manager
4 out of 5
Recommended
for Couples
by A verified traveler from München

exquisites Hotel

Posted Jul 14, 2015
Pros: die ruhige Lage bei durch recht gutem Anschluss an das Metronetz
Cons: Die Zimmer sind nicht besonders groß aber sehr zweckmäßig und geschmackvoll und hochwertig eingerichtet.
Location: Hotel in Gehweite zur Metrostation Anatole France. Essenslokale in der Nähe
sehr komfortables Hotel, sehr ruhig gelegen aber durch die U-Bahn Station Anatole France gut erreichbar (ca. 600m). Sehr freundliches Personal, keine aufdringliche Putzfrau vor 12 Uhr Mittags. Ansprechendes Mobiliar in gutem Zustand. nette Lokale in Gehweite
Comment from Hotel Management
Jul 16, 2015 by MovenpickParisNeuilly, Hotel Management
Dear guest, Thank you for staying at the Mövenpick Hotel Paris Neuilly and for taking time to share your good experience. We are delighted to read your comments regarding our facilities and our services.Our team thanks you for your pleasant feedback. We are looking forward to welcome you again for your next stay in Paris. Best regards, Jan Kaiser – General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from egypt

Good Hotel

Posted Jul 5, 2015
Very far from metro, room was smelly. But it was changed and the new one was good.
Comment from Hotel Management
Jul 7, 2015 by MovenpickParisNeuilly, Hotel Management
Dear guest, Thank you for staying at the Mövenpick Hotel Paris Neuilly and for taking time to share your experience. We are delighted to read that you liked your new room and would like to apologize for the inconvenience. Our team thantk you for your feedback. We are looking forward to welcome you again for your next stay in Paris. Best regards, Jan Kaiser – General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

Weekend in Paris

Posted Jun 30, 2015
Pros: Everything.
Cons: Nothing comes to mind.
Location: Two stops metro stops from Arc de Triumph then trains to anywher but 15 min walk to staiton. Paris is a big city and I found getting around challengin
Good quality hotel in a nice area of Paris. I got a great del on Expedia.
4 out of 5
Recommended
for Couples
by A verified traveler from Bremen

Paris ohne Hektik

Posted Jun 30, 2015
Pros: Die Freundlichkeit des Personals z. B. hat jeder gegrüßt. Darüberhinaus waren alle hilfsbereit und kompetent.
Cons: Nein – es war alles bestens.
Location: Das Hotel befindet sich in Neuilly – es gibt in der Nähe ein Schwimmbad und auch einige Restaurants. Insgesamt ist der Stadtteil sehr schön.
Das Hotel Mövenpick im schönen Neuilly hat uns sehr gut gefallen. Es liegt zwar nicht sehr zentral und zur Metro ist man eine Viertelstunde unterwegs, doch dafür ist es, für Pariser Verhältnisse, sehr ruhig. Das Hotel verfügt über einen schönen Innenhof in dem man sich von der Hektik der Stadt prima erholen kann – eine Oase! Das Frühstück ist, typisch Mövenpick, einfach wunderbar. Das Personal ist durchweg gut geschult, hilfsbereit und sehr freundlich. Wir hatten ein Deluxe-Zimmer mit Eifetlturmblick – sehr schön ausgestattet doch die etwas laute Klimanlage hat uns gestört. Bei geöffnetem Fenster hat man die Lüftungsanlage des Hotels gehört. Da wir sonst mit dem Hotel absolut zufrieden waren, würden wir beim nächsten Besuch lieber ein Gartenzimmer nehmen.
Comment from Hotel Management
Jul 3, 2015 by MovenpickParisNeuilly, Hotel Management
Dear Guest, Thank you for staying at the Mövenpick Hotel Paris Neuilly and for taking time to share your good experience. We are delighted to read such good comments regarding your stay with us. Wa are happy to know that you appreciated our lovely location and the service provided by our dedicated team. All of them thank you for your very pleasant feedback. We are looking forward to welcome you again for your next stay in Paris. Best regards, Jan Kaiser – General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Sint Maarten

Perfecte ligging vlakbij metrolijn Parijs in.

Posted Jun 29, 2015
Pros: Schoon, netjes en lux.
Location: 4 haltes met de metro naar hartje Parijs.
Het hotel heeft een perfecte ligging voor bezoekjes aan Parijs. Keurig hotel met parkeergarage.
Comment from Hotel Management
Jul 1, 2015 by MovenpickParisNeuilly, Hotel Management
Dear guest, Thank you for staying at the Mövenpick Hotel Paris Neuilly and for taking time to share your good experience with us. We are delighted to read your comments regarding our facilities and our services. Our team thanks you for your very pleasant feedback. We are looking forward to welcome you again for your next stay in Paris. Best regards, Jan Kaiser – General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Halifax, NS

Quiet business hotel

Posted Jun 7, 2015
Great hotel in Levallois. Was worried at first about getting to metro lines but there are two stops that are 15 minutes away. The hotel is exquisite, very clean and very comfortable. The staff are multilingual and also very friendly, which is a great plus. The neighbourhood the hotel is in is definitely quiet and feels safe. I would definitely stay here again. If I had to point out one thing, it would be the proximity to metro stops. As long as you're okay with a 15 minute walk, then this hotel is perfect.
Comment from Hotel Management
Jun 10, 2015 by MovenpickParis, Hotel Management
Dear guest, Thank you for staying at the Mövenpick Hotel Paris Neuilly and for taking time to share your good experience. It is a high pleasure to read that you enjoyed our services and our newly renovated rooms and their facilities. All our team thanks you for this very nice feedback. Be aware that it is always with pleasure that we do everything to make your stay more enjoyable. Otherwise, regarding the distance with the metro line, this is our location in a residential district which allows us to provide a very quiet place for our guest who want to have a rest and a peaceful stay. We are looking forward to welcome you again for your next stay in Paris. Best regards, Jan Kaiser - General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Stylish modern hotel a few KMs out of the city.

Posted May 31, 2015
Pros: Hotel left champagne and snacks in the room for our arrival... A lovely touch for our 20th wedding anniversary. Reception staff were lovely.
Cons: Room was rather small. The courtyard was overgrown and spoiled the view from the terrace.
Location: Bit of a treck into the city on foot which took us about half an hour, but we enjoyed the walk.
We enjoyed our stay and wish it could have been for longer. Unfortunately Flybe had overbooked our flight and we ended up with just 1.5 days of what should have been a 3 day break. No fault of the hotel's.
Comment from Hotel Management
Jun 2, 2015 by MoevenpickHotel, Hotel Management
Dear guest, Thank you for staying at the Mövenpick Hotel Paris Neuilly and for taking time to share your good experience. We are delighted to read your review regarding your stay with us. We wish we could host you a little bit longer too and hope to welcome you again with high pleasure for your next stay in Paris. Best regards, Jan Kaiser – General Manager
1 out of 5
Recommended
for Business Travelers
by William from Denver

Go elsewhere

Posted Apr 25, 2015 on Hotels
Horrid service and a regrettable stay. Management of this property is nonexistent.
Comment from Hotel Management
Jul 18, 2015
Dear William, Thank you for sharing your experience at the Mövenpick Hotel Paris Neuilly. We are unfortunate to read that you have been disappointed of your stay in our establishment. Be assured that our team is dedicated to provide a high quality of service and, as a Mövenpick property, it is a part of our philosophy to always do our best to make your stay more enjoyable. We apologize for all inconvenient met during your stay. We are looking forward to welcome you again and to prove you that we can be better hosts. Kind regards, Jan Kaiser - General Manager