Ratings based on 49 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Oakland CA

Friendly, welcoming place

Posted Dec 22, 2014
This is a typical mid-range chain hotel with an exceptional staff. Everyone from the front desk through the Bistro and cleaning staff were gracious, helpful, and fully engaged in making our visit a good experience. Longer hours in the Bistro would have helped, especially for breakfast, which ends too early (especially for guests coming in from Western time zones. Bathroom was very clean, but the hot water took FOREVER to reach the shower -- 3 minutes of wasted water. Beds were comfortable and we appreciated a variety of pillow types, so that we could choose firmer or softer. The sofa bed was unusable in the configuration of the room because of other furniture. The fitness center is also too crowded with equipment for comfort, especially for lifting. Inescapable Christmas music piped through the public spaces was really annoying but I suppose inevitable this time of year.
4 out of 5
Recommended
for Couples
by Debbifrom Norfolk, VA

A room with a view!

Posted Nov 25, 2014 on Hotels.com
This hotel is on the Neuse River and we had a beautiful view! Walking distance to all the shops in historic New Bern. The place smelled wonderful! Only one minor comment. When the heat reached it's set point, the AC seemed to come on to counter balance this and it was all night long. But the staff was wonderful, the location was perfect, and I would stay here again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Creedmoor, NC

Coveniently located, view of the river

Posted Nov 6, 2014
Pros: free wi-fi, good beds, bistro downstairs for breakfast and dinner/bar.
Location: walk to convention center; near tryon palace and historic district; lots of shops, great seafood and ice cream; easy parking. nice park beside hotel.
the staff was friendly and helpful, the room was large and comfortable, wi-fi was free - very nice place to stay.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Kinston NC

Posted Oct 20, 2014
Me and my husband had a wonderful time, definitely will be staying again.
5 out of 5
Recommended
by Fred

This traveler left a rating score only Posted Oct 16, 2014 on Hotels.com
5 out of 5
Recommended
for Business Travelers
by Per Gunnar

This traveler left a rating score only Posted Oct 16, 2014 on Hotels.com
4 out of 5
Recommended
for Families
by Antwane

This traveler left a rating score only Posted Oct 10, 2014 on Hotels.com
5 out of 5
Recommended
for Families
by Danfrom Raleigh, NC

well maintained hotel at the great location

Posted Sep 3, 2014 on Hotels.com
Convenient location, few minutes walk from downtown. Beautiful view on the river and nearby park. Rooms are well designed with modern new furniture, and very well maintained. Great value for the money.
5 out of 5
Recommended
for Couples
by David

This traveler left a rating score only Posted Aug 15, 2014 on Hotels.com
5 out of 5
Recommended
for Families
by Steffenfrom Schwieberdingen

Überragend

Posted Aug 15, 2014 on Hotels.com
Besser geht es nicht! Tolles Hotel, tolle Lage, tolle kleine Stadt.