Ratings based on 232 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.2 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Families
by Kevin from Palmhurst tx

Got tired climbing with luggage

Posted Apr 29, 2015 on Hotels
No working Elevator?
Comment from Hotel Management
Jul 25, 2015 by Sharon, Hotel Management
Dear Kevin, Thank you for taking the time to comment on your stay with us in April. GOOD NEWS!!!....We have received our certificate & now our guest have two options to reach the second floor! I look forward to seeing you again the next time you are in the New Braunfels area. Best Regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, Tx

Posted Apr 19, 2015
Overall, good place to stay. Great location. Very quiet. Not too many rooms do it has a small inn feel to it.
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Comfort Suites

Posted Mar 21, 2015 on Hotels
Comfy hotel with hot breakfast. No problems and helpful staff
5 out of 5
Recommended
for Families
by sonia from Killeen, tx

Great room and Price. Worth it.

Posted Mar 13, 2015 on Hotels
The rooms and service were great. Will be using this hotel for future trips.
2 out of 5
Recommended
for Couples
by A verified traveler

Half done remodel, no elevator!!! Stay elsewhere!

Posted Feb 17, 2015 on Hotels
Overall the hotel was nice, clean and OK. The staff was very nice and helpful. However, there is no elevator. So taking the stairs with heavy luggage was terrible. The Manager says they have one out back and they are just waiting for the elevator people to put it in. Also, the outside doors have been fitted with security swipes, but they don't work, so anyone could just wander in and walk the halls. I did not feel safe at this facility and would not recommend it for women.
3 out of 5
Recommended
for Families
by A verified traveler

comodo el hotel

Posted Jan 28, 2015 on Hotels
me la pase genial
4 out of 5
Recommended
for Everyone
by A verified traveler from bridge city, tx

Great Room

Posted Jan 23, 2015
The guy behind the counter was not pleasant, the elevator was broken (my room was on the 2nd floor and I had my 3 kids) and the hotel was under construction. The room was gorgeous, clean and perfect.
3 out of 5
Recommended
for Families
by MICHELLE from Fort Worth, Texas

Not impressed, Next hotel please.

Posted Dec 23, 2014 on Hotels
The guy who checked us in was not very friendly, or helpful. Asking him for directions,I just told him I would Google it. I felt like I was bothering him. The room was clean, nice, until the next day, the drains would not drain. When I checked out, I told the lady and she said she would has maintenance look at it. She was very nice! The hotel is being renovated, had I known, I would have chosen a different hotel. Jeers to y'all for not telling or keeping people up to date.
4 out of 5
Recommended
for Everyone
by A verified traveler from tucson

Nice hotel under construction.

Posted Dec 16, 2014
The breakfast was really good. Its close to anything you want to do. Beds and pillows are super comfy!!! The only thing I didn't like was that there wasn't a guide for the TV. I do not like to channel surf.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice close to Gruene

Posted Dec 13, 2014
The gentleman at the front desk wasn't very friendly but the rest of the staff was nice and very helpful.