Ratings based on 232 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.0 Service & staff
4.2 Room comfort
3.9 Hotel condition
They paid and stayed.
for Familiesby Kevin from Palmhurst tx
Got tired climbing with luggagePosted Apr 29, 2015 on Hotels
No working Elevator?
Comment from Hotel Management
Jul 25, 2015 by Sharon, Hotel Management
Dear Kevin, Thank you for taking the time to comment on your stay with us in April. GOOD NEWS!!!....We have received our certificate & now our guest have two options to reach the second floor! I look forward to seeing you again the next time you are in the New Braunfels area. Best Regards,
for Everyoneby A verified traveler from Dallas, Tx
Posted Apr 19, 2015
Overall, good place to stay. Great location. Very quiet. Not too many rooms do it has a small inn feel to it.
for Getaway With Friendsby A verified traveler
Comfort SuitesPosted Mar 21, 2015 on Hotels
Comfy hotel with hot breakfast. No problems and helpful staff
for Familiesby sonia from Killeen, tx
Great room and Price. Worth it.Posted Mar 13, 2015 on Hotels
The rooms and service were great. Will be using this hotel for future trips.
for Couplesby A verified traveler
Half done remodel, no elevator!!! Stay elsewhere!Posted Feb 17, 2015 on Hotels
Overall the hotel was nice, clean and OK. The staff was very nice and helpful. However, there is no elevator. So taking the stairs with heavy luggage was terrible. The Manager says they have one out back and they are just waiting for the elevator people to put it in. Also, the outside doors have been fitted with security swipes, but they don't work, so anyone could just wander in and walk the halls. I did not feel safe at this facility and would not recommend it for women.
for Familiesby A verified traveler
comodo el hotelPosted Jan 28, 2015 on Hotels
me la pase genial
for Everyoneby A verified traveler from bridge city, tx
Great RoomPosted Jan 23, 2015
The guy behind the counter was not pleasant, the elevator was broken (my room was on the 2nd floor and I had my 3 kids) and the hotel was under construction. The room was gorgeous, clean and perfect.
for Familiesby MICHELLE from Fort Worth, Texas
Not impressed, Next hotel please.Posted Dec 23, 2014 on Hotels
The guy who checked us in was not very friendly, or helpful. Asking him for directions,I just told him I would Google it. I felt like I was bothering him. The room was clean, nice, until the next day, the drains would not drain. When I checked out, I told the lady and she said she would has maintenance look at it. She was very nice! The hotel is being renovated, had I known, I would have chosen a different hotel. Jeers to y'all for not telling or keeping people up to date.
for Everyoneby A verified traveler from tucson
Nice hotel under construction.Posted Dec 16, 2014
The breakfast was really good. Its close to anything you want to do. Beds and pillows are super comfy!!! The only thing I didn't like was that there wasn't a guide for the TV. I do not like to channel surf.
for Everyoneby A verified traveler
Nice close to GruenePosted Dec 13, 2014
The gentleman at the front desk wasn't very friendly but the rest of the staff was nice and very helpful.