Ratings based on 218 Verified Reviews
They paid and stayed. We double-checked.
3.2 Room cleanliness
3.3 Service & staff
3.0 Room comfort
2.7 Hotel condition
They paid and stayed.
by A verified travelerfrom Houston, Texas
Dilapidated hotel should have 1 star ratingPosted Apr 4, 2015
Pros: The front desk staff at check-in and check-out was unfailingly polite.
Cons: The entire hotel needs a top-to-bottom renovation. Expedia needs to downgrade this hotel to one star (or 0 stars). It was not worth the $66 I paid.
Location: It's very close to the 1-10 highway.
My stay there was very last minute. I did not have a chance to review the other (bad) reviews, but I figured that with 3 stars it couldn't be too bad. I was wrong. First, the parking lot was very dark, foreboding, even dangerous. The courteous front desk agent gave me a room key and instructions to find my room. The one good thing about the room is that it did not smell bad. All walls were scratched badly. The edges of the carpet (room 105) were threadbare and worn. The veneers of the (one) nightstand and dresser had deteriorated to the point that the underlying particle board was visible. I laid towels all around the floor of the room because I couldn't bear to walk barefoot on the filthy looking carpet. The paint on the light fixtures had been scratched off in places and rusted. Fortunately, I only had to stay in the room for about twelve hours, most of them sleeping. I was glad I brought my own pillows. That said, I slept well. The hotel was quiet. The water pressure in the shower was strong. The sheets on the bed appeared to be clean. The wifi worked well. It's a good place to stay only if you're there to sleep, not relax.
by A verified travelerfrom TX
Not a family environmentPosted Mar 22, 2015
The room smelled like cigarettes and with a daughter who is severely asthmatic, this posed as a serious health issue. Also there were lots if people hanging around outside drinking and smoking, of which was not an environment I felt safe to have my children stay in.
by A verified traveler
Posted Mar 16, 2015
If you want something super cheap this is it. Breakfast was just ok, the room very outdated, but the sheets seemed clean. I would not stay here again, the only reason I got this room was because it was spring break and this was the only hotel within my budget.
by A verified travelerfrom p
Would not recomendPosted Feb 23, 2015
Was told I got charged upon arrival, checked in and upon me returning from a night on the town at 3am I got locked out of my room and they made me pay again. Horrible customer service
by A verified traveler
updatingPosted Feb 12, 2015
Pros: clean and accommodated the handicap person well
Cons: make sure all amenities worked
Location: a very nice Italian restaurant and a chain..chilies
It looks like this location was in the process updating. I found it convenient clean and the team wanting to do their best with the changes being made.
for Business Travelersby Claudfrom porter, tx
never againPosted Jan 28, 2015 on Hotels.com
The bed was old hard and I reserved a smoking room, I was given a non smoking room
for Couplesby Richard
Posted Jan 21, 2015 on Hotels.com
by A verified travelerfrom sourhwest louisiana
Strange and quirkiePosted Jan 16, 2015
Nite 1 - has people try to open door, front desk mistake? Nite 2 - Maint. man came to room after 6pm and ask me to go to front desk (when we noticed room phone not working). I cellphoned front desk and he said I needed to come and pay for 3 notes. Confused I said I used expedia, he insisted several minutes then asked my name and said he would recheck.
for Familiesby david
Posted Nov 28, 2014 on Hotels.com
for Familiesby Christina
Posted Nov 25, 2014 on Hotels.com