Ratings based on 280 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Van TX

Great nights sleep.

Posted Feb 27, 2015
Pros: Cleanliness.
Cons: Can't think of anything.
Location: Lots to do nearby. Nice restaurants. The caverns rate high on our list. San Antonio river walk was also a highlight.
Was pleasantly surprised by the decor, comfort and cleanliness. Staff was exceptional and breakfast was very good.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston, TX

Easy access to I-35 and to New Braunfels

Posted Feb 18, 2015
Cons: Better ventilation for breakfast preparation. The smell of the microwaved bacon was very unpleasant. We were there 3 mornings, and it never changed.
Overall nice hotel with friendly front desk personnel.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Donna, TX

Hotel close to Schitterbahn and the outlets.

Posted Feb 13, 2015
Pros: Good price and location.
Cons: Could have used a microwave and refrigerator. Maybe one can be put into rooms.
Location: Good location. Schitterbahn, Grist Mill Restaurant and outlets were all close by.
Needed to stay one night and the room was clean and spacious enough for the three adults
4 out of 5
Recommended
for Families
by A verified traveler

nice hotel for the money

Posted Feb 10, 2015
The staff was very nice and attentive. The breakfast was good, and held up to most chain breakfasts. The pool is a little small, but my kids still had a good time. The hotel was very clean, and did not disappoint.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to Gruene

Posted Jan 30, 2015
Stayed over night for a concert at Gruene Hall. Close and a good price. Very friendly staff. Clean hotel and room. Will definitely stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 6, 2015
Pros: Location and breakfast
Cons: not sure at this time
Location: Gruene and outlet mall and family
This was my third time to stay here for a family wedding. Each time it has been a very pleasant stay. The breakfast was great! the family enjoyed the comfort of the lounging areas to sit and visit. The workers were very nice and pleasant with a smile!!! thanks for a great weekend with family and friends.
Comment from Hotel Management
Jan 19, 2015 by Cynthia, Hotel Management
Thank you so much for your comments! I am so glad to hear that you and your family have enjoyed yourselves each time you have visited our hotel! I hope to meet you the next time your in town. Thank you again and have a great day!
4 out of 5
Recommended
for Everyone
by A verified traveler

Muy agradable

Posted Jan 5, 2015
si nos volveríamos a quedar en el hotel, fue buena la estancia. Cerca de los Outlet
4 out of 5
Recommended
for Everyone
by A verified travelerfrom tabasco

Hotel cómodo

Posted Dec 31, 2014
Hotel cercano a outlet, el único problema fue que para hacer el check in tardaron mas de 1 hr en entregar la habitación porque aun no estaba lista, creo que el problema es falta de personal, deberían prevenirse con mayor personal en temporada alta
5 out of 5
Recommended
for Everyone
by A verified travelerfrom South Texas

VISITING FRIENDS!!

Posted Dec 29, 2014
Pros: Everything we did/tried at your hotel was good and have no complaints about it. We will be back when we are staying in your area.
Cons: These are the only things I experienced that could be improved upon. Your hotel needs to have an area for dining and drinks other than breakfast.
Location: It is winter time and not much for us to do but we knew that before we came. Our friends live there so we went to visit mostly.
We checked in on December 27th and out on the 28th, our planned time to stay. Checking in was good. We arrived around 1pm and the lady at the front desk said our room was ready so we could go ahead and unload our bags. That saved us some time because we needed to go to San Marcos shopping and was able to unload our bags to make room for shopping items. The girl at the front desk in the evening was very helpful as well when I ask where is a good place to order dinner that would deliver. She gave three places to try. She was also there on our last stay and remembered us as well. My daughter went swimming in the pool and didnt bring her goggles and the chlorine hurt her eyes! The young lady at the front desk gave us some eye drops for her and she was not hurting anymore. I wish I could remember her name but if you know who that is please extend our gratitude to her.
Comment from Hotel Management
Jan 19, 2015 by Cynthia, Hotel Management
I'm so glad to hear that my staff was able to accommodate your needs quickly. I am sorry that your daughter had a reaction to our pool and we are keeping an eye on that. Thank goodness my staff came though and was able to help your daughter. I will be sure to share your comments to my staff and thank her for you! We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Texas

great!

Posted Dec 15, 2014
Pros: Clean,
Cons: sound proof some windows, the highway noise keeps you up and wakes you up.
Location: shopping in outlet mall
great! awesome! people were nice. great! awesome! people were nice.great! awesome! people were nice.great! awesome! people were nice.