Ratings based on 164 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Krishna from Peoria IL

Good hotel

Posted Jan 26, 2014
Pros: Everything !
Cons: Coffee in the reception needs to be a little bit hot
Been staying at this hotel regularly for couple days at a time for last 3 years. Never been disappointed.
5 out of 5
Recommended
for Business Travelers
by Mark from Shady Shores, TX

Business Travel

Posted Jan 24, 2014
Pros: Everything
Cons: The breakfast could be a little better
Location: Not much in walking distance, but just minutes away by car.
Great hotel!
5 out of 5
Recommended
for Families
by A verified traveler

Posted Dec 29, 2013 on Hotels.com
Very nice, close to major highway, shopping and dining areas.
2 out of 5
by A verified traveler

Customer not always right here

Posted Dec 28, 2013
I asked to upgrade my room and despite availability, was denied, even after insisting that I was willing to ay the difference. The reason I was given was that the "system" didn't allow the desk clerk to make changes.
5 out of 5
Recommended
by Larry Baker from New Braunfels, TX

GREAT!

Posted Dec 25, 2013 on Hotels.com
Visiting New Braunfels to see a Mavericks concert (great concert!) and stayed at your hotel. Very, very nice. Excellent room...excellent service. We'll be back for the next Mavericks concert and we will definitely be staying at your hotel. Thank you.
5 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Dec 23, 2013 on Hotels.com
5 out of 5
Recommended
for Personal Event
by A verified traveler

Booked one night but stayed a second

Posted Dec 17, 2013 on Hotels.com
No noise, clean rooms with hot water.
5 out of 5
Recommended
for Families
by Victoria from Haltom City

love this place!

Posted Dec 4, 2013 on Hotels.com
We have stayed here 3 times now when visiting family in New braunfels we love it. Beds are clean and comfortable, rooms are quiet, bathrooms clean nice warm water, more than enough towels. The staff is great, very nice. Breakfast is a money saver. Free breakfast is a huge plus for any family traveling. Waffles, eggs, sausage, coffee, juice just to name a few things offered. We are lifetime customers here!
5 out of 5
Recommended
for Everyone
by Mike

Great hotel

Posted Nov 16, 2013
Pros: Large, clean rooms
Cons: in-room safe
Location: went there for Wurstfest. Many things around New Braunfels.
Room was large, clean and the most comfortable bed I have slept on in a long time.
5 out of 5
Recommended
for Personal Event
by Brigette from New Jersey

Posted Oct 24, 2013 on Hotels.com
Hotel and service was excellent. The only downside was the location if the entrance.