Ratings based on 243 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.7 Hotel condition
They paid and stayed.
by mike from new braunfels, texas
The disappearing breakfastPosted Feb 23, 2014
Will never stay at another Hilton again! Long story short, the website is very misleading. Gives the impression that there is a complimentary breakfast and a heated pool! There was neither! Lobby and entrance was filthy! Had to ask management to pick up garbage so as not to be embarrassed when friends arrived. Lots if nicer and less expensive places close by!
for Everyoneby A verified traveler
Nice and easyPosted Feb 10, 2014
Good stay here in new braunfels. Nice staff abcdefghijklmnopqrstuvwxyz
by NANCY from MARIETTA, OK
NICE HOTEL CLOSE TO TOWN.Posted Jan 26, 2014
Pros: VERY CLEAN AND GOOD LOCATION
Cons: BETTER BEDS AND TRY TO DO SOME SOUND PROOFING
Location: EDGE OF TOWN. CLOSE TO SHOPPING
WE STAYED 3 NIGHTS. THE BEDS WERE EXTREMELY HARD. THE THIRD NIGHT THEY LET US KNOW THAT THE BEDS ARE ADJUSTABLE. HELPED A VERY SMALL AMOUNT. STILL VERY FIRM. THE PEOPLE WERE VERY FRIENDLY. VERY CLEAN. TO MUCH NOISE LEVEL THE SECOND MORNING WE COULD HEAR THE MAN IN THE NEXT ROOM ON THE PHONE GRIPING ABOUT HOW HARD THE BEDS WERE. HE WAS UP AT 5 A.M. AND LEFT.
for Everyoneby Lulu from Texas
Very clean and comfyPosted Jan 15, 2014
The staff was very nice and the room was very clean. The breakfast was fantastic.
for Everyoneby Mexico traveler
Best hotel for Family travel and shoppingPosted Jan 8, 2014
Great hotel, excellent facilities for those traveling with more than 2 kids, very comfortable, spacious and great new premises. Would return anytime !
for Familiesby A verified traveler
Posted Jan 6, 2014
for Everyoneby Celia from Von Ormy, TX
Great hotel centrally located.Posted Dec 30, 2013
Pros: Cleanliness and friendly, efficient staff.
Cons: The vent in the bathroom to remove moisture.
Location: We went to a wedding, so we did not take advantages on the restaurants and events.
The hotel was easy to find. It was close to restaurants and shopping and other destinations.
for Everyoneby martha from massachusetts
Nice and helpful staff. Nothing special but comfy.Posted Nov 12, 2013
Pros: Clean and well maintained.
Location: New Braunfels is a nice starting point for Hill Country. Wurstfest is a hoot. Typical by the highway location.
for Business Travelersby Rob S
Posted Nov 2, 2013 on Hotels.com
for Personal Eventby A verified traveler
Posted Oct 29, 2013 on Hotels.com