Ratings based on 388 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from East Texas
Great area, plenty of parking, clean rooms.Posted Jul 27, 2015
Pros: Location. Close to everything we wanted to do & lots of food choices. Large parking lot for trucks with oversized tires. 😊
Cons: Check in staff could be friendlier/more helpful.
Location: Close to Schlitterbahn, Comal river, restaurants, movie theaters, etc without being in the middle of it. Try Pat's Place for fabulous burgers!
Staff was okay, not overly friendly. We ate breakfast downstairs (continental breakfast okay, but not free) waitstaff friendly but understaffed. Pool was nice. Rooms clean. Large, comfortable smoking area away from the main doors.
for Everyoneby A verified traveler from Pflugerville, Tx
Close to everythingPosted Jul 5, 2015
The staff was awesome. Breakfast was delicious. Fabulous stay!
for Everyoneby A verified traveler
Good location, nice amenitiesPosted Jul 2, 2015
We didnt eat at the restaurant but used the pool and gym. Overall nice hotel but the beds were very uncomfortable. The hardest beds I have ever slept on.
for Everyoneby A verified traveler from Houston
New BraunfelsPosted Jun 26, 2015
My only problem was that the beds were a little hard
for Everyoneby A verified traveler from Sprim
Nice quiet hotel close to SchlitterbahnPosted Jun 24, 2015
Pros: The design and décor are very nice and the added amenities are a great bonus. Despite it's location on a service road along I-35, it had low traffic.
Cons: Verifying keycards before a guest leaves the front desk would be helpful.
Location: The hotel is located on the I-35 service road but the traffic was minimal. Schlitterbahn, restaurants, and shopping are all close by.
My two daughters and I checked in after a full day at Schlitterbahn and an 3 1/2 hr early morning drive from the Houston area. We were bedraggled and exhausted from a long day and were ready for some rest and prepping for a nice dinner in New Braunfels. We checked in about 4pm with little effort, as there were no other customers around. I felt a bit out of place, as this hotel is very nice inside and out, and we were looking like we just came from a day at a waterpark. We were greeted very warmly by three nice, welcoming ladies behind the counter, who didn't bat an eye at our appearance and instantly checked us in. When we arrived at our room, our keycards didn't work. It wasn't a happy moment because I didn't want to drag my exhausted girls back down 3 floors to the front desk, but I didn't want to leave them there either. Despite this, the keycards were quickly fixed and worked the second time. The room was large and light. The fixtures and décor were very nice. The free wifi, Keurig coffee maker, mini-fridge and microwave were great amenities that we enjoyed. The remainder of our stay, through a quick morning checkout, was quiet and uneventful. One of my girls and I stayed at this hotel last year around this time, and we liked it so much that we decided to stay here again. We are glad we stayed this time too and will definitely return for a future stay.
for Everyoneby A verified traveler from Coppell, Tx
Nice hotel for a wedding weekendPosted Jun 23, 2015
Pros: Especially liked the hot breakfast option and Ramiro, the very friendly manager in the Restaurant section.
Cons: Might have the bar be open a little later on weekends.
We had about 20 family members all staying at the hotel for our son's wedding in New Braunfels. We were well taken care of.
for Everyoneby A verified traveler
Posted Jun 7, 2015
Very nice--clean--comfortable. I recommend this hotel.
for Everyoneby A verified traveler from Dallas
Nice hotelPosted Jun 1, 2015
Cons: Need more Parking !
Location: Good location.
I would recommend this Hilton Garden Inn New Braunfels. Very clean and quiet place.
for Everyoneby A verified traveler from Houston, TX
Posted May 26, 2015
We took a family trip to Schlitterbahn and stayed a couple nights. The rooms were clean, comfortable,friendly staff, delicious breakfast. We would stay again on our next trip.
for Everyoneby A verified traveler from Corpus Christi TX
Was very nice enjoyed our stayPosted May 4, 2015
Pros: Clean and welcoming !
Cons: Nothing that I saw
Location: We went to a wedding that was in Blanco we enjoyed the drive and it was not to far from the hotel.
We had a nice stay rooms were very clean and the staff was very friendly!