Ratings based on 107 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
80% of guests recommend
3.3 Room cleanliness
3.3 Service & staff
3.3 Room comfort
2.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by Pierre from FREJUS

LA VRAIE DETENTE

Posted Mar 21, 2015 on Hotels
Excellent accueil, la 1ère impression du sourire chaleureux est la meilleure carte de visite avec l'image du souvenir que l'on rapporte avec nous et l'envi de revenir. Les prix justifiés. Simplicité et facilité dans les contacts, de quoi nous mettre à l'aise dans une position confortable et agréable. Remerciements pour le respect, la politesse et l'amabilité du personnel ****
Comment from Hotel Management
Jun 6, 2015 by FM, Hotel Management
Cher Pierre, Merci d 'avoir pris le temps de laisser un commentaire. Toute l'équipe du Surf hôtel se tient à votre disposition et nous sommes ravie de savoir que notre accueil vous a plu. En espérant vous revoir prochainement,
4 out of 5
Recommended
for Everyone
by A verified traveler from NZ

Noumea stay

Posted Mar 20, 2015
Pros: Price, views
Cons: Reception, got locked out in patio 2. Internet Wifi iffy.
Location: Aquarium, museums, snorkelling, market, cuttural center. Cheers
Excellent view, good price. Internet variable and took me 4 hrs to book a flight arrangement once. Some staff don't speak einglish and not very good. Good for value. Clean. Need American Flag put up . All good. Cheers Jon
Comment from Hotel Management
Apr 1, 2015 by FM, Hotel Management
Dear Jon, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room and services that need updating. For us, all feedbacks are valuable, and we sincerely apologize if your recent stay did not match your expectation in terms of experience. We take good notes about your comments, and we assure you that all necessary actions will be taken immediately to correct the weaknesses you mentioned. With much appreciation,
4 out of 5
Recommended
for Couples
by A verified traveler

Posted Mar 19, 2015 on Hotels
Comment from Hotel Management
Jun 6, 2015 by FM, Hotel Management
Merci d 'avoir pris le temps de laisser un commentaire. Toute l'équipe du Surf hôtel se tient à votre disposition et nous sommes ravie de savoir que notre accueil vous a plu.
3 out of 5
Recommended
for Couples
by A verified traveler

bof bof

Posted Mar 19, 2015 on Hotels
Hotel vieux qui meriterait d'étre raffraichi Assez loin des commodités mais a 2 pas de la plage et des taxis boat Restaurant, petits dej et "brunch" de cantine et hors de prix
Comment from Hotel Management
Jun 6, 2015 by FM, Hotel Management
Merci beaucoup pour votre avoir pris le temps de nous faire un retour sur votre récent séjour dans notre hôtel. Vos commentaires sont très précieux pour nous, et nous permettent d'améliorer service et son suivi au quotidien. Cordialement
2 out of 5
Recommended
for Couples
by Laurent

This traveler left a rating score only Posted Mar 17, 2015 on Hotels
2 out of 5
by A verified traveler from NZ

Le Surf

Posted Mar 16, 2015
The hotel is very old and wifi never work. The excuse is always many people use it even though I didn't see many people and no matter how many people it should work. The staff is friendly and nice. If you just want to stay near beach with budget money then it is fine to stay there
Comment from Hotel Management
Apr 1, 2015 by FM, Hotel Management
Dear Rosa, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room and services that need updating. For us, all feedbacks are valuable, and we sincerely apologize if your recent stay did not match your expectation in terms of experience. However Le Surf Hotel Noumea offers an amazing location between Noumea’s two main beaches: l’Anse Vata and La Baie des Citrons (Lemon Bay). Opened in 1983, it is one of the oldest properties of the city, offering an old-fashioned colonial charming and budget accommodation. We take good notes about your comments, and we assure you that all necessary actions will be taken immediately to correct the weaknesses you mentioned. With much appreciation
1 out of 5
by A verified traveler from japan

建物は古いが安い

Posted Mar 16, 2015
日本人スタッフ居ます!愛想悪いけど(笑い) ドライヤーはレンタルで有り 部屋にはアリンコが沢山 お客様は20歳位の若く元気の良い方々。こんな感じかな⁉️
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Surf is very well located 20 meters from the beach

Posted Mar 16, 2015
Pros: View
Cons: Lifts, TV in the room, better air-condition system, general face lift of the hotel
Location: Coral reef is spectacular
Hotel needs a face lift, but it is clean and reception staff is very pleasant.
Comment from Hotel Management
Apr 1, 2015 by FM, Hotel Management
Dear Artur, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. With much appreciation,
2 out of 5
by A verified traveler from france

à éviter

Posted Mar 14, 2015
Pros: grande chambre
proreté : 0 - nettoyage du sol pas fait ( grosse touffe de cheveux) - cendre de cigarette dispersée (chambre non fumeur) - tasse de petit déjeuner mal nettoyée - la femme de service a allumé et laissé tourné la clim toute la journée engendrant une fuite - baignoire sale - fuite d'eau émanant de la sdb de l'étage supérieur wifi accessible quasi que du hall d'accueil, très faible débit ! système d’accès par carte, dysfonctionnant et obligation de claquer la porte pour assurer la fermeture. Niveau confort, le lit était moyen mais le décor et matériel étaient vieillot (tv, tel, décor,...). J'ai demandé un itinéraire pour rejoindre un restaurant. L'agent d’accueil m'a indiqué une direction à l'opposé de là où je devais me rendre. quand on ne sait pas, on le dit. Ceci conforte une note négative pour cet établissement.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 10, 2015
Bon rapport qualité / prix: a quelques mètres de la plage