Ratings based on 52 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
for Studentsby A verified travelerfrom Sacramento
Fairmont stayPosted Dec 15, 2014
Pros: The staff was outstanding from the moment I arrive from the two women on duty to the moment I left. They were cheerful and helpful -- all of them!
Cons: Not much. This is not a luxury hotel. But I would definitely stay there again.
Location: I was there for a birthday celebration somewhere else so I wasn't interested in what was nearby.
Hotel was clean, accessible, and more than adequate. It served it's purpose for me.
for Familiesby Road Travelerfrom California
Posted Oct 16, 2014 on Hotels.com
Front desk service was great. Very helpful. Room was located next to back entrance which got loud at times.
Recommendedby Annettefrom Hudson
Would stay there again!Posted Oct 14, 2014 on Hotels.com
We were very happy with this hotel. The staff, the hotel, the breakfast, and the room were all excellent! The beds were very comfortable! The complementary breakfast, was absolutely delicious! Lots of variety for breakfast.
for Familiesby Janetfrom Indiana
Friendly and comfortablePosted Sep 8, 2014 on Hotels.com
The hotel was perfect for our needs. The premises were lovely and clean. Our room was great. The wi-fi worked well. Breakfast was good. The front desk people could not have been more friendly and helpful. We were very happy with the hotel.
for Everyoneby A verified traveler
Posted Aug 11, 2014
We had a great visit at this hotel. Everything was very clean and the rooms were decently spacious. The pool was a little small, but the kids had a blast in it so I have no complaints! Breakfast was great with a good food selection and lots of seating so we didn't have to eat in our room! Overall it was excellent!
Recommendedby A verified traveler
Posted Jul 23, 2014 on Hotels.com
for Familiesby patty lfrom connecticut
Posted Jul 22, 2014 on Hotels.com
The only problem was when I arrived my room was not ready. I spoke to the front desk a day ago and told them I would be arriving around 5 or 6 am. My room wasn't available but according to them it would be. So that was disappointment. So we had to get a king size bed for 4 people. 2 small children and 2 adults. I wanted a discount but did not get one.
for Everyoneby A verified travelerfrom Illinois
Posted Jul 20, 2014
The room was clean and spacious. The staff friendly and helpful.
for Business Travelersby A verified traveler
Posted Jul 19, 2014 on Hotels.com
for Familiesby A verified travelerfrom new york
Posted Jul 6, 2014
Pros: It was very family oriented.
Cons: The smell of the room was musky. The towels were hard and had a slight odor of cigarettes.
Location: It was only 15 mins away from Hershey park.
The staff was very pleasant and professional. The lobby and the breakfast area was clean.