Ratings based on 116 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
72% of guests recommend
3.3 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 23, 2014
Very pleasant experience. Nothing flashy but clean and comfortable.
Comment from Hotel Management
Jun 25, 2014
Dear Valued Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind Regards, Property CHI General Manager Quality Inn New Cumberland 7177746200
4 out of 5
Recommended
for Everyone
by Cricket from New York

Tremendous staff

Posted Apr 12, 2014
Pros: The staff were extremely pleasant and helpful. The room was very clean, and coffee was provided. Plenty of hot water in the shower.
Cons: The outside of the building could use a little sprucing up, but inside the room was nice.
Location: Conveniently close to the I-83 exit and some restaurants.
Had a pleasant one night stay while visiting Harrisburg.
Comment from Hotel Management
Apr 17, 2014
Dear : Valued Guest Thank you very much for taking time to share your experience with us. We are delighted that you enjoyed your stay at our prosperity. We value your comments and look forward to having you as a guest again in the future. Best Regards Mohan Zaver General Manager The Quality Inn Hotel, New Cumberland
Comment from Hotel Management
Apr 14, 2014
Dear Valued Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind Regards, Property CHI General Manager Quality Inn New Cumberland 7177746200
4 out of 5
Recommended
for Business Travelers
by Ron from Baltimore, MD

Posted Jan 8, 2014 on Hotels.com
The internet connection was loose but otherwise everything was fine.
4 out of 5
Recommended
for Personal Event
by barb from laurel,md

so glad it's under new management

Posted Jan 7, 2014 on Hotels.com
previously innkeeper would give me a hard time because I'd request first floor room. not this time. nice tv upgrade. decent breakfast
Comment from Hotel Management
Jun 25, 2014 by General Manager, Hotel Management
Dear Valued Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind Regards, Property CHI General Manager Quality Inn New Cumberland 7177746200
4 out of 5
Recommended
by Steven from New Jersey

Quality Stay at an affordable price

Posted Jan 1, 2014 on Hotels.com
Decent facilities for the price yoy pay.
Comment from Hotel Management
Jun 25, 2014 by General Manager, Hotel Management
Dear Valued Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind Regards, Property CHI General Manager Quality Inn New Cumberland 7177746200
3 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Oct 28, 2013 on Hotels.com
3 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Posted Aug 27, 2013 on Hotels.com
Comment from Hotel Management
Jun 25, 2014 by General Manager, Hotel Management
Dear Valued Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind Regards, Property CHI General Manager Quality Inn New Cumberland 7177746200
2 out of 5
by A verified traveler

Undesirable

Posted Aug 6, 2013
Pros: The pool
Tv was staticy whole weekend. Managment didn't know how to fix it. Tv channela advertised weren't available. Toilet ran all night. Continential breakfast was lacking. Room ckeaned and no trashbags in the trash xans. Would not stay there again.
2 out of 5
Recommended
for Business Travelers
by A verified traveler

business

Posted Oct 23, 2012 on Hotels.com
My sheets were laden with hair and my bathroom was hardly clean. I was only there for two nights and only there to sleep and save commuting time. Needless to say based on the sheets and bathroom alone (everything else was par) I will not be back.
4 out of 5
Recommended
by A verified traveler

Posted Oct 15, 2012 on Hotels.com
it was ok but i wanted a wake up call and the Phone was disconected?