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Reviews of Dolan's Inn & Suites

3 out of 5
Dolan's Inn & Suites
168 West River Road, Pictou, NS

Reviews

7.6

Good

Rating 10 - Excellent. 13 out of 64 reviews" "
Rating 8 - Good. 32 out of 64 reviews" "
Rating 6 - Okay. 10 out of 64 reviews" "
Rating 4 - Poor. 9 out of 64 reviews" "
Rating 2 - Terrible. 0 out of 64 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Sue, Halifax, UK

Reasonable 1 night stopover
We stayed 1 night for a break when driving. Good value, and is an ex residential property and the room is like an ensuite in a typical home rather than a motel. Good for a couple. Nice balcony but it was raining so we couldn't take advantage.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Good location for walk to town and getting to ferry, reasonable price, amazing people willing to go above and beyond to help us. South facing room so quite hot. Other rooms had ac so be sure to ask for it.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quaint and delightful place
Stayed 1 night in Jun 2018

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
I did not get the Inn that I booked.
They put me in the motel as they told me the Inn I booked was full. I don't believe this to be true. There were no vehicles in the guest parking lot of the Inn. The motel was old and had not been renovated in a long time if at all since it was built. Lights on the wall did not work as there were no bulbs in them. The beds were hard and definitely not new. Would not recommend this location.
Stayed 1 night in Apr 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Exceeded my expectations for the price. Also in perfect walking distance to enjoy the sunset over the water.
Stayed 1 night in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Very quaint town with beautiful ocean view. We were able to walk by the harbour which was very enjoyable.
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This inn was wonderful. Bed was so comfortable and room was very clean and cozy. Of all the places we stayed this was my favorite.
Stayed 1 night in Aug 2017

4/10 Poor

Deborah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not what I thought....
I was not overly impressed with this particular place. First of all it was search under B&Bs but breakfast was not included. And although it was ok, I didn't feel it was worth the money. A bit dingy. The good thing was that we had our own washroom, but I would have sacrificed and shared a washroom for an updated room. There was no kitchen at all. No one really on site not even the office. I was a bit disappointed.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
The rooms were clean and quiet. Location was close to the waterfront.
Stayed 1 night in Aug 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
Cockroaches in our bed
We had cockroaches in our bed... the owners have way too many hotels, thus why they were never present.
Stayed 1 night in Jul 2017

8/10 Good

atakan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

4/10 Poor

Sandy, virginia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
We were at the motel. Very dated mattress bad.
The staff was very nice. We did not stay at the inn but the motel property nearby. The bed and furniture were very worn and there were bugs.
Stayed 1 night in Jul 2017

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
No amenities, like a coffee maker!
Initially rented at the Inn but switched to the motel. No great but a place to stay for the night! Better than the car.
Stayed 1 night in Jul 2017

6/10 Okay

Byron

Disliked: Cleanliness, staff & service
Not as we expected - we won't be back.
The check in "process" left something to be desired. We had no notification but there was no one at the site. We had to check in at another Dolan property down the road. The bathroom was very spacious with a large jetted tub but the room did not have access to the river view balcony as we expected based on the "rooms available" advertised in the Hotels.com ad. (Although the ad also mentioned a stand up shower only) The sink in the bathroom was cracked but was "patched" but still wasn't assuring. The lock on our room door was very sketchy and required us to frig around to get it to work. We were a little surprised at how far the walk was to downtown. It is still walkable but is closer to 15-20 minutes.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Cramped room with noisy traffic.
Arrive only to read I have to go down the street to check in and get a key. Say's coffee tea provided, no coffee in the coffee can. No AC therefore leave the window open to street traffic noise. Comfortable bed. No desk, only a TV table which works I guess. But so cramped for space.
Stayed 1 night in Jul 2017

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Place was great, nice surprise was the Jacuzzi tub Just wish it had air conditioning
Stayed 1 night in Jul 2017

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2017

10/10 Excellent

kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute, quaint place, nice town
Great location, nice place, clean, large room.
Stayed 1 night in Jun 2017

8/10 Good

Barb & Wanda, Perth, Ont.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well maintained inn
A comfortable quiet room and a helpful host. Maureen was able to direct us to local restaurants for dinner and breakfast the next day. Although a coffee maker wasn't available in the room, it was conveniently available in a nook just outside the room.
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
travelling
There are several Dolans in Pictou. We stopped at one and there was a sign there to call a number to check in. That person sent us up thd street to another place. The description on Hotels.com was misleading. She gave us a room without air conditioning, but was nice enough to 'upgrade' our room to one with AC. When I checked out the room, I mentioned that I thought we were supposed to have a kitchen and she upgraded us to a room with a microwave. I am pretty sure we were the only people in that big house which was rather weird. The lobby was a mess with stuff every where. The room itself was not terrible, thanks to the 'upgrade'. It would have been terribly uncomfortable without the AC which sounded like it was on its last legs. Hopefully their other properties are nicer. I would not go back to this one.
Stayed 1 night in Jun 2017

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fresh day
Town worn out but area superb for Nova Scotia doings

8/10 Good

Robert

Liked: Staff & service, room comfort
Good value
It was a little run down but perfectly fine. We stayed in the motel which is not what we originally booked but was much easier and better for our young family. Staff was great

8/10 Good

John, P.E.I.

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel But room a little small
It's a very comfortable room , could be a bit bigger

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Great stay! Had a great night and would stay there again, no question!

8/10 Good

Brenda

Liked: Cleanliness, property conditions & facilities, room comfort
The Inn was lovely.

8/10 Good

Retired Viking, Nevada

Liked: Cleanliness, staff & service, room comfort
Very basic, but clean
I originally was to stay at the Inn, but with my legs being less than 100%, stair climbing is not something I like to do with suitcases. They kindly gave me a room at the motor court that is nearby. It was basic as basic can be, but it was clean and neat. The staff are friendly and helpful.

10/10 Excellent

Ken, Barrie, ON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The wrong room was reserved but the hotel staff was very accommodating and went the extra mile to correct the problem.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Inn stay
This is actually a collection of inns and motels in the town of Pictou. The room we had in the main Inn was very cozy and comfortable, neat and clean. Staff was friendly and the location is great- near the waterfront of Pictou and close to highways and grocery stores for travellers.

8/10 Good

Renaud, Iroquois Falls

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We found this hotel has character in its old type style.

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

10/10 Excellent

Michelle, SK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable

8/10 Good

Brent, Dartmouth NS.

Liked: Cleanliness, staff & service
Quaint Friendly Spot
Enjoyed our stay at Dolan's - Staff were very friendly and helpful. Room was fine and place had a real charm to it. Great value for the cost and would stay again

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice
Our GPS got us lost so we arrived after 9PM, but the landlord came and let us in. Everything was nice, the Jacuzzi had some issues (didn't have many jets working and then stopped completely) but other than that it was a welcome refuge

6/10 Okay

Perry, Alberta

Disliked: Property conditions & facilities
Adequate
Very old building in need of maintenance. Room very tiny. No breakfast included.

8/10 Good

Razibul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Nathaie, NEw YOrk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Down town Pictou quiet appartment
At first it was confusing because when you book with Expedia online , you don't realize that there are 3 different locations within Pictou wiith the name Dolan's Inn. The main building and office is located at the entrance of town, I was tired after a long trip and the owner told me my room was in another building in town, Once we were there, she was really nice and helpful to guide us and accomodate us, but I would have liked to know ahead of time the situation. The appartment was spacious and had all we needed to cook, a nice spa bath that worked welll and nice balcony, large and thick beds, huge tv wi-fi and right down town, large kitchen and clean. Pictou and about 5 minute drive to a supermarket. I was very quiet with air conditionned. I would have liked shampoo provided.

10/10 Excellent

shelley, espanola on

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Staff very friendly & helpful. Upgraded to a suite do to unexpected overbooking. Staff escorted us to another site, made sure room was to our liking and was ready for us. Beautiful view of the bay. Great nights rest. Spacious.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Great No air
Loved it. Quaint room comfortable BUT NO AIR. Long night for those with breathing problems

6/10 Okay

Allison, Wisconsin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Kind of old, kind of new
The building is one of Charlottetown's oldest, but for the most part they have fixed it up nicely. The room was cozy: comfy bed, fridge, microwave, coffee maker, small kitchenette. But the toilet ran constantly and the shower was unfinished. I saw a hornet coming up through the floor of the shower and didn't want to risk stirring up a hornets' nest literally! It's within in walking distance of virtually everything you'd want to see in Charlottestown.

8/10 Good

Rube, Raleigh NC

Liked: Cleanliness, property conditions & facilities, room comfort
Clean cheap room
You get what you pay for. Room was tiny and as described. Example, the ad said there was a coffee maker and there was. There was no coffee nor filters. Tim Horton's was a quarter mile away, great coffee. there was a downstairs fridge you could use. No USA cell phone reception anywhere in Pictou. Tony Dolan let me call home his downstairs phone. Room had great WiFi and a Modern DVR hooked up to an old non Hi Def TV. Room had a great one person jacuzzi tub. Lots of traffic noise, Inn is right on main road to Pictou which is charming little town. there is a paper mill right across the harbor, when the wind is wrong it really stinks.

8/10 Good

Karenl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Wendy, Toronto, ON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes. I would recommend this hotel.
Altogether a very pleasant experience. Our room was very comfortable and clean.

4/10 Poor

CW, Barrie

Disliked: Property conditions & facilities, room comfort
Close to PEI ferry.
Wasn't aware of other hotels in area. Older and dated but clean and cheap.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely house
The room was clean and very cute. The owner was nice. Very good experience.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay!
Room was very cute and cozy! A tad small but fit our needs completely. Staff was extremely friendly and helpful. Would stay again!

8/10 Good

Margaret , Edmonton, AB

Liked: Cleanliness, room comfort
Great Value!
Pleasantly surprised with this inn. Convenient location for us & easy to find.The room was recently renovated & very nice.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I seriously considered tacking on another night !!
This place was a gem! I'm so happy I looked into it vs having to stay in NG (the 15 minute drive was worth it). I worked in NG and stated in Pictou. Dolan at 134 Water street was perfect! Quaint and cozy! Only complaints were no coffee filters, no creamers and the situation with "who locks the front door at night" Between myself and my only floor neighbour unit #1? I was scared to lock my neighbour out but scared they'd forget to lock the front door and I was dead tired ... Without being certain the door would be locked all you had protecting you was a locked bedroom door and it's not in the security if a typical hotel so you were potentially left to the elements. I booby trapped it so if anyone did try to get in the couldn't open my bedroom door more than two inches because I rearranged the room wedging things in between the bedroom door and the foot of the bed I'd simply recommend actual front doors on each unit or a self locking front door so you didn't have to rely on strangers to lock the front door when they come in. As it turns out my neighbours did not lock the front door when they came in either night! Not cool! I even locked the front door the second night and they still left and returned and neglected to lock those turkeys. Can't rely on strangers I guess. A little help here Dolans? Will definitely return sometime soon when I can stay, relax and enjoy (a non working trip, and yes I will still barricade :))

10/10 Excellent

ken, quispamsis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stop in Pictou
Great visit, did the downtown walk and spent day at cape john