Room, 2 Queen Beds, Non Smoking | In-room safe, blackout drapes, iron/ironing board
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Reviews of Super 8 by Wyndham Truro NS

2 out of 5
Super 8 by Wyndham Truro NS
85 Treaty Trail, Millbrook First Nation Reserve, NS

Reviews

8.2

Very Good

Rating 10 - Excellent. 364 out of 1000 reviews" "
Rating 8 - Good. 405 out of 1000 reviews" "
Rating 6 - Okay. 142 out of 1000 reviews" "
Rating 4 - Poor. 62 out of 1000 reviews" "
Rating 2 - Terrible. 27 out of 1000 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

angela

Traveled with family and small children
Liked: Cleanliness, staff & service
Its ok, definitely could use some upgrades and a better area for breakfast and more variety
Stayed 1 night in Apr 2024
Response from FD on Apr 22, 2024
Hello Angela.We're delighted you liked your stay! Your feedback is invaluable, and we'll certainly try and do better for your next stay with us.

4/10 Poor

Shera

Traveled with family and small children, Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No gym facility on property, rooms are very old. Damage deposit is $250. I’m not trying to complain but the room doesn’t even have anything worth that much. I paid just about $500 for two nights. Way too over priced but what it’s worth.
Stayed 2 nights in Apr 2024
Response from FD on Apr 22, 2024
Hello Shera,We value your feedback and apologize for any inconvenience, we'll ensure your next stay exceeds expectations.

4/10 Poor

Samantha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was pretty average for the hotel. The staff were very nice. It was a bit loud but we were there for a cheerleading competition, so that was expected. The breakfast was terrible though.
Stayed 1 night in Apr 2024
Response from FD on Apr 22, 2024
Hello Samantha,We appreciate your feedback.We apologize for any inconvenience and assure you we'll strive for excellence next time

10/10 Excellent

Melinda

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
The room wasnt the cleanest
Stayed 2 nights in Apr 2024
Response from Super 8 by Wyndham Truro on Apr 20, 2024
Thank you for bringing this to our attention. We apologize for any inconvenience caused by the cleanliness issue you encountered during your stay.

6/10 Okay

Joy

Stayed 1 night in Apr 2024
Response from FD on Apr 22, 2024
Thankyou for you feedback. We look forward to seeing you again.

8/10 Good

Patrick

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to get a sleep in. Also really nice water slide.
Stayed 1 night in Apr 2024
Response from TC on Apr 8, 2024
Hello Patrick,We are glad to hear you enjoyed your stay with us.We hope to see you soon

6/10 Okay

Alissa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was fine for our one night need but it’s old and rundown
Stayed 1 night in Apr 2024
Response from Super 8 By Wyndham Truro on Apr 8, 2024
Thank you for your feedback.

8/10 Good

Lin

Traveled with family and small children, Traveled with family
Pleasant staff members.
Stayed 1 night in Mar 2024
Response from Super 8 By Wyndham Truro on Apr 8, 2024
Thank you for your feedback.

6/10 Okay

Faye ...Arnold

Stayed 1 night in Mar 2024
Response from Super 8 By Wyndham Truro on Apr 20, 2024
Thank you for the feedback.

10/10 Excellent

Alexis

Traveled with family and small children
Liked: Staff & service, amenities
Staff was incredible and very friendly! Towels are super small and given sparingly. Breakfast menu was a bit obscure, heavily protein based though so great for athletes!
Stayed 1 night in Mar 2024
Response from Rose R. on Apr 2, 2024
Thank you for your kind words about our staff and for sharing your feedback. We appreciate your input.

8/10 Good

Kathy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great however I noticed on the morning of checking out that there was a huge stain on the mattress. It looked like a blood stain and went down over the side of the mattress. I was really grossed out about it. Not sure if I would stay there again if these types of things are being hidden.
Stayed 1 night in Mar 2024
Response from Rose R. on Apr 2, 2024
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience. Rest assured, we take this matter seriously and will address it immediately. This falls below our usual standard, and we appreciate your feedback to help us improve.

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is dated but clean. The bed was very comfortable. Staff is very friendly.
Stayed 1 night in Mar 2024
Response from TC on Mar 27, 2024
Hello Thankyou for the feedback. We are glad that you enjoyed your stay. We hope to see you again.

10/10 Excellent

Gordon, Charlos Cove

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here before we like the convenience of the breakfast & the friendly staff
Stayed 1 night in Mar 2024
Response from TC on Mar 27, 2024
Thankyou for staying with us. We are glad you liked you stay.Hope to see you again soon.

10/10 Excellent

Kaitlyn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wifey and I went for a night, decent rate, clean, very friendly and accommodating staff :)
Stayed 1 night in Mar 2024
Response from Jassi. on Mar 24, 2024
Thank You, We appreciate your feedback.

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from TC on Mar 25, 2024
Thankyou for staying with us, We hope to see you soon.

8/10 Good

Amanda

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Aditi K. on Mar 25, 2024
Hello Amanda ,Thank you for sharing your stay experience with us . Looking forward to welcome you back with another satisfying stay with us .Regards,Aditi K.

10/10 Excellent

Darlene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hot tub, breakfast and fresh baked cookies.
Stayed 1 night in Mar 2024
Response from Aditi K . on Mar 25, 2024
Hello Darlene ,We are delighted that your stay met your expectations .Looking forward to welcome you again with another wonderful stay in the future . Thank You Aditi K .

10/10 Excellent

Rita

Traveled with partner
Liked: Cleanliness, staff & service
Staff were very pleasant and helpful. Great location. Clean rooms.
Stayed 1 night in Mar 2024
Response from Aditi K. on Mar 25, 2024
Hello Rita , We are happy to learn that you had a great stay at Super 8 by Wyndham Truro , NS . Ensuring a peaceful environment for our guests is our topmost priority , and we look forward to welcome you back with another satisfying stay .Regards,Aditi K .

10/10 Excellent

terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Aditi K . on Mar 25, 2024
Hello Terry,Thank you for taking the time to share your recent stay experience with us . We appreciate it .Regards,Aditi K.

8/10 Good

marissa

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Over all stay was pretty great
Response from TC on Mar 19, 2024
We are glad to hear that you liked your stay.Thankyou for staying with us. We hope to see you again.

6/10 Okay

Jason

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Rose R. on Mar 19, 2024
Thank you for your feedback.

10/10 Excellent

Jordan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel mint pool and slide if you got kids this is the hotel foe you
Stayed 1 night in Mar 2024
Response from Rose R. on Mar 18, 2024
Thank you for your positive feedback! We're glad to hear you enjoyed our pool and slide. We look forward to welcoming you and your family back again soon.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2024
Response from Rose R. on Mar 18, 2024
Thanks for the feedback!

8/10 Good

Julie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close and convenient
Stayed 1 night in Mar 2024
Response from Andy. K on Mar 17, 2024
Dear Julie, thanks for the feedback, we appreciate it.

4/10 Poor

Heidi

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
Our floors were filthy, and our safe appeared to be used as a trash can from a previous stay- both food and garbage inside. Brown drippings of some sort in the mini fridge and a not so pleasant odor. The pool was great, but the breakfast was cold, pancakes came out undercooked with batter raw in the middle. Will not be back for the price we paid, only positive was the pool
Stayed 1 night in Mar 2024
Response from Rose R. on Mar 12, 2024
We sincerely apologize for the issues you faced during your stay. Your experience does not align with our usual standards, and we're truly sorry for any inconvenience caused. We appreciate your positive note about the pool. Your feedback is crucial, and if ever have the chance to host you again, we hope to welcome you for a much-improved stay.

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Kids loved the pool and waterslide. Staff were great!
Stayed 1 night in Mar 2024
Response from Rose R. on Mar 12, 2024
We're delighted to hear that the kids loved the pool and waterslide! It's wonderful to know that our staff contributed to your positive experience. Thank you for your kind words, and we look forward to welcoming you and your family back for more enjoyable moments.

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We experienced an alert of an active shooter in the area during our stay. We felt very safe and secure here. Cudos to the staff here!
Stayed 1 night in Mar 2024
Response from Jassi. on Mar 10, 2024
Hello Melissa, Thank you for feedback.

4/10 Poor

A.

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Andy. K on Feb 29, 2024
Dear Guest, thanks for the rating, we appreciate the feedback.

8/10 Good

SHAMIKA, Halifax

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a nice stay.
Stayed 1 night in Feb 2024
Response from Andy. K on Feb 27, 2024
Dear Shamika, thank you for the awesome review and rating. we appreciate all the feedback and we hope to see you soon.

6/10 Okay

Bonnie

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a smell in the room, maybe from the carpet. The area around the pool wasn't clean- alot of hairs and things around. However, my 5 year old enjoyed the water slide and the depth of the water. The rooms were fine. The beds were not the greatest but also not the worse. The bathrooms were not well kept.The door sung into the bathroom and when open it almost hit the toilet. Strange layout. The room definitley needed a paint job. I don't think we would stay here again as a family.
Stayed 1 night in Feb 2024
Response from Hotel Management on Feb 8, 2024
We appreciate you taking the time to provide feedback on your recent stay. We're truly sorry to hear about the aspects of your experience that didn't meet your expectations. Your feedback is invaluable to us, and we're committed to addressing the issues you encountered to improve our service for all guests, including yourself. Should you reconsider staying with us in the future, we would be grateful for the opportunity to exceed your expectations.

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff super welcoming and helpful. Room was quiet and large w 2 queen beds
Stayed 1 night in Feb 2024
Response from Andy. K on Feb 8, 2024
Dear Linda, thanks for taking the time to leave us a review and a rating. we appreciate all the feedback.

6/10 Okay

Melanie

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Not a very good breakfast, but nice pool area. Room was ok, not great not bad.
Stayed 1 night in Feb 2024
Response from Hotel Management on Feb 5, 2024
Thank you for your feedback. We appreciate your insights and hope to exceed your expectations on your next visit.

6/10 Okay

Jason

Stayed 2 nights in Dec 2023
Response from Andy. K on Feb 4, 2024
thanks for the rating, we appreciate it.

6/10 Okay

Nicole

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Super 8 is a budget hotel. The accommodation was basic but clean. The breakfast was also very basic.
Stayed 1 night in Dec 2023
Response from Aditi K . on Jan 29, 2024
Hello Nicole ,Thank you for sharing the experience of your recent stay with us . Your feedback guides our efforts to improve continuously . We appreciate your observations and take them to heart . Looking forward to welcome you again , providing an even more satisfying stay .Regards Aditi K .Super 8 by Wyndham Truro

8/10 Good

Ashley

Stayed 1 night in Jan 2024
Response from Andy. K on Mar 21, 2024
Dear Ashley, thanks for the rating, we appreciate it.

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a wonder breakfast and the staff were very friendly. The coffee in the room was not so good.
Stayed 1 night in Jan 2024
Response from Aditi K. on Jan 28, 2024
Hello Debbie,We are thrilled you had a fantastic stay with us. Guests are our priority and we take your feedback seriously. We can't wait to welcome you back with another wonderful stay and better coffee options.Regards,Aditi K. Super 8 by Wyndham Truro.

10/10 Excellent

valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Andy. K on Jan 30, 2024
Dear Valerie, thanks for the feedback, we appreciate it.

10/10 Excellent

Amy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was fun the staff was polite and respectful and very helpful and breakfast was delicious
Stayed 1 night in Jan 2024
Response from Arshdeep S. on Jan 25, 2024
Thank you for your 5/5 rating and positive comments! We're glad to have exceeded your expectations. Your feedback is valuable, and we hope to welcome you back soon!

4/10 Poor

Lorianne

Stayed 2 nights in Jan 2024
Response from Andy. K on Jan 23, 2024
Dear Lorianne, thanks for the feedback, we appreciate it.

2/10 Terrible

Pamela

Disliked: Cleanliness, staff & service, property conditions & facilities
Was absolutely terrified by the night shift worker standing outside with his ear against our door listening to us!! He stalked our room for an hour! Pacing back and forth! And when confronted he came up with excuse after excuse for his unprofessional and creepy behaviour! Will be filing a police report against him and a major complaint with the super 8 motel!
Stayed 1 night in Jan 2024
Response from Rose R. on Jan 22, 2024
Thank you again for sharing your concerns with us, and for the conversation we had over the phone. We appreciate your openness and the opportunity to address the situation. Your feedback is crucial, and we're committed to ensuring a safe and comfortable environment for our guests. If you have any further details to share or questions, please don't hesitate to reach out to us again.

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Super 8 on Jan 15, 2024
Dear NathanThank you for taking the time to provide your feedback. We're thrilled to hear that your stay met your expectations. We sincerely appreciate your insights.Wishing you the best of 2024 and looking forward to welcoming you back soon.

6/10 Okay

Lyslie

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Andy. K on Jan 14, 2024
Dear Lyslie, thanks for the feedback, we appreciate it

10/10 Excellent

Sylvanus

Stayed 1 night in Dec 2023
Response from Andy. K on Jan 10, 2024
Dear Guest, thanks for the feedback, we appreciate it.

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023
Response from Super 8 by Wyndham Truro on Dec 28, 2023
Thank you for the great feedback, much appreciated!

4/10 Poor

Jacob

Stayed 1 night in Dec 2023
Response from Andy. K on Dec 26, 2023
Dear Jacob, thanks for the feedback, we appreciate it.

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Andy. K on Jan 31, 2024
Dear Juanita, thanks for the awesome rating, we appreciate it.

10/10 Excellent

Richard

Stayed 8 nights in Dec 2023
Response from Andy. K on Jan 14, 2024
Thanks for the feedback, we appreciate it.

8/10 Good

Andrew

Stayed 1 night in Dec 2023
Response from Super 8 By Wyndham Truro on Jan 6, 2024
Thank you for sharing your positive experience with us! We are thrilled to hear that you enjoyed your stay. Your feedback is incredibly valuable, and we look forward to welcoming you back soon.

10/10 Excellent

Alyssa

Stayed 1 night in Dec 2023
Response from Super 8 By Wyndham Truro on Jan 6, 2024
A big thank you for your feedback! We're thrilled to have met your expectations and appreciate the time you took to share your experience. We hope to welcome you back soon.

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access, convenient and comfortable stay. Bedsheets and pillow case smelled a little off. Linens were old and somewhat tattered.
Stayed 2 nights in Dec 2023
Response from Andy. K on Dec 15, 2023
Dear Helen, thank you for the review and the rating. we appreciate all the feedback.