Ratings based on 619 Verified Reviews
They paid and stayed. We double-checked.
3.4 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.1 Hotel condition
They paid and stayed.
by A verified traveler
Disappointed.Posted Aug 18, 2014
Pros: Location is good.
Cons: The facility needs to be cleaned up and have better care.
The facility was in poor condition and poorly maintained.
for Everyoneby A verified traveler from Pennsylvania
Nice view of the long island soundPosted Aug 12, 2014
Staff messed up my reservation,gave me the wrong room,they were hardly ever at the front desk
for Everyoneby A verified traveler from syracuse, ny
Super staffPosted Aug 9, 2014
The staff was extremely attentive and courteous. Went out of their way to help. Would definitely recommend
by A verified traveler from Austin, TX
Near Yale but old facilityPosted Jul 28, 2014
Pros: Close to Yale. Had free coffee, bagels, cereal, etc.
Cons: The facility is old, worn, and dated.
Location: Near Yale
The hotel was near Yale, but it is an old hotel that is worn and dated. There was someone panhandling at the property as we walked up. We arrived after dark and safety was a concern. I've stayed at other La Quintas that were much newer and nicer.
by A verified traveler from Indiana
Downtown New Haven, but not recommendedPosted Jul 7, 2014
Disappointing. Most staff seem uninterested in providing service, several things didn't work.
for Everyoneby A verified traveler
Posted Jun 30, 2014
The staff was so friendly and helpful. Restaurants in the hotel/area are good also.
by A verified traveler from RI
Old and tiredPosted Jun 19, 2014
This hotel is showing its age. The windows were so fogged up that you could hardly see out. No view anyway. The bed was sagging so bad that my wife, who can sleep anywhere, could not sleep. Very tired and in much need of an upgrade. The breakfast just ok
by Ginny from Swarthmore, PA
Staff are great--facilities need a major upgrade.Posted May 21, 2014
Pros: The staff.
Cons: The facilities.
The staff could not have been nicer, but the beds were very uncomfortable, the sofa bed was stained and various items were held together with chaulk. The hotel needs a significant overhaul.
for Everyoneby Joanna from CT
Decent for the price and length of stay.Posted May 18, 2014
Cons: Cleanliness and temperature of common areas.
Location: Easy off the highway.
We stayed one night for an out of town wedding. The room was fine and clean, however the hallways seemed to have missed being cleaned. The temperature of the hallway was also too warm.
for Familiesby A verified traveler
Posted May 14, 2014 on Hotels.com