Ratings based on 1,449 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
85% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler from tampa, fl

The room they assigned me was a corner roon

Posted Jun 30, 2015
The room was too small for the amount of money paid. Uncomfortable and too loud on that floor. I would never recommend this hotel as I'm a retired veteran with 3 tours to Iraq. The room should not be assigned to anyone. Room 316.
Comment from Hotel Management
Jul 3, 2015 by Hotel Manager, Hotel Management
We appreciate your feedback. I was extremely troubled to read that you were disappointed with the size of your room, pricing as well as the noise. We have rooms of varying sizes and will definitely accommodate you in one of the larger rooms on your next visit. I do hope you will reconsider and stay with us when you return to the area. All the best, Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Excellent location and comfor

Posted Jun 30, 2015
My stay of 3 nights was really good. The room is small but really well thought; its clean ans bright. Unfortunately ours had no windows so it was a little tricky sometimes to tell the time of day. The location is optimal for everything to do in the area. Overall would recomend it
Comment from Hotel Management
Jul 2, 2015 by Hotel Manager , Hotel Management
Thank you for choosing our hotel for your three night stay. I am happy that we impressed you with our well maintained rooms and convenient location. Thank you again for your business and recommendation. We hope to see you soon. All the best, Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from maple valley

Good location. Great price. Excellent staff.

Posted Jun 26, 2015
I was impressed by the helpful staff. The front desk agents checked us in with ease, help us with info about the city and even scheduling an airboat ride in Lafayette. I have not had a better experience with staff that went out of their way to make our 3 night stay so great. We found th AC last minute as our plane landed. How lucky that was. Another plus was clean and quite rooms.
Comment from Hotel Management
Jul 1, 2015 by Hotel Manager, Hotel Management
Thank you for choosing our brand new hotel and we are especially thrilled that you loved it! We get many compliments regarding the wonderful service that our associates provide to our guests - but this never gets old to hear, to say the least! We will share your wonderful words with our team and especially front desk staff, as a confirmation that their "can do" attitude is noticed and appreciated by guests. I also appreciate your kind words about our spotless rooms. We appreciate your business and hope to see you again the next time that you are in New Orleans. All the best, Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from am

Posted Jun 24, 2015
It was good, it was in a good location, close to activity
Comment from Hotel Management
Jun 30, 2015 by Hotel Manager , Hotel Management
We appreciate you taking the time to rank us so high regarding your stay at our beautiful new, European inspired AC Hotel. It was a pleasure to read that we were able to make your stay a pleasant one and that our wonderful location added more value to your stay.We are happy that you found many activities to do in the area and we would love to have the pleasure of welcoming you again the next time that you visit New Orleans. All the best, Hotel Manager
4 out of 5
Recommended
for Couples
by A verified traveler

nice hotel just steps away

Posted Jun 22, 2015
walking distance to bourbon street, quiet at night
Comment from Hotel Management
Jun 30, 2015 by Hotel Manager , Hotel Management
Thank you for your wonderful feedback. We are pleased to know that you found our location to be perfect for your needs. Our close proximity to the French Quarter, yet far enough away to be quiet, makes us one of the most desirable hotels in the area. We hope to see you again the next time that you are in New Orleans! All the best, Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 22, 2015
Nice modern hotel. Able to walk to Bourbon street bars/restaurants, main attractions. Stayed there for 5 days and hotel shampoo/body wash was not replaced. Had to call for replacement towels a few times, also not replaced when room was cleaned.
Comment from Hotel Management
Jun 30, 2015 by Hotel Manager , Hotel Management
Thank you for choosing the new, European inspired AC Hotel NOLA for your recent stay. I am happy to hear that our location was convenient to your needs and your comments regarding our beautiful property were a pleasure to read. However, I apologize for the service issues you encountered during your stay. Thank you for alerting us and giving us the opportunity to resolve it. We would love another opportunity to impress you next time you are in the area! All the best, Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

Good location - price

Posted Jun 21, 2015
We had a pleasant stay. The location worked out well and the staff was friendly and helpful.
Comment from Hotel Management
Jun 30, 2015 by Hotel Manager , Hotel Management
We appreciate you taking the time to write a review about your recent stay at our beautiful new, European inspired AC Hotel. It was a pleasure to read that we were able to make your stay a pleasant one and our helpful staff as well as And our wonderful location added more value to your stay We look forward to welcoming you back the next time you are in New Orleans. All the best, Hotel Manager
4 out of 5
Recommended
for Couples
by A verified traveler

Posted Jun 17, 2015
Great place to stay. Friendly staff, nice location.
Comment from Hotel Management
Jun 19, 2015 by Hotel Manager , Hotel Management
Thank you for choosing AC Hotel New Orleans Bourbon on your recent visit to the area. It was a pleasure to read that we were able to make your stay a pleasant one with our friendly service and our wonderful location added more value to your stay. We look forward to welcoming you back the next time you are in New Orleans. All the best, Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice location

Posted Jun 17, 2015
Close to French Quarter and far enough to get a great nights sleep
Comment from Hotel Management
Jun 19, 2015 by Hotel Manager , Hotel Management
Thank you for choosing to stay at our new, European inspired AC Hotel New Orleans Bourbon. We are happy that you were overall satisfied with your stay and we appreciate you for pointing out the proximity of our wonderful location to the French Quarter. However, I am sorry for any inconvenience caused to you during your stay and we hope to see you again the next time that you are in New Orleans! All the best, Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome....right by Bourbon!

Posted Jun 16, 2015
Best experience ever definitely will be back! Place was really cozy & felt like you were right at home. The bar & lobby were awesome, staff was really helpful and right there when you needed them & the location is spot on!
Comment from Hotel Management
Jun 18, 2015 by Hotel Manager , Hotel Management
Thank you for choosing to stay at our new, European inspired AC Hotel New Orleans Bourbon with very modern and upscale features. We are delighted that you enjoyed a cozy stay and you felt at home while you were here. It is nice to hear that we met all of your expectations from our lobby to the bar as well as our friendly service. This coupled with our close proximity to the French Quarter made us the perfect choice for you. We are glad that you will be choosing to stay with us again the next time that you are in New Orleans! All the best, Hotel Manager