Ratings based on 1,493 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
84% of guests recommend
3.6 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from O

Needs management

Posted Jul 21, 2014
Some front desk staff were OUT OF LINE rude and some were extremyl helpful and professional. I had a 5 day stay. Wood flooring does not get washed; so what else doesn't?? Valet cost more than public parking, daily!
3 out of 5
by A verified traveler from Wisconsin

Reasonably priced Hotel in the city center

Posted Jul 15, 2014
Pros: -
Cons: beds room doors breakfast service staff friendliness
Location: good location, close to french quarter and n peter st
Hotel located in the meatpacking district, the immediate area around is not very pleasant and nice. Staff was not really friendly. The doors of the rooms have glass inlays / windows which are covered with blinds.Never seen soething like that, we felt not very private or intimate because of that. The room istelf is oky, beds have been in a poor condition, cheap frames, cheap mattresses. The breakfast was not convincing either. The price is not according to what you get. Better go for other hotels
2 out of 5
by A verified traveler from gpt,ms

The oldtime feel

Posted Jul 14, 2014
Pros: location very close to everything in walking distance
Cons: clean the carpet, and dust and mop
Location: riverwalk,casino, aquarium, Mannings.alot in the area
I understand that they want to keep the old feeling but that doesn't mean that the carpets have to be so nasty and dirty. the bedding was clean howerver please sweep the floor i stepped on a straight pin and other particles of garbage. breakfast was good but need some type of meat and water as a option. room doors are very hollow not good when your tring to sleep.
3 out of 5
by A verified traveler

Posted Jul 14, 2014
It was louder than usual. When we booked the hotel we were not aware that the running of the bulls parade was going to be that Saturday morning outside of our room. It was super loud and we were awaken super early. There was also a crying baby that kept us up all night. Also, the parking is absolutely ridiculously expensive at $75 for two nights. The continental breakfast could be improved as well.
5 out of 5
for Everyone
by A verified traveler

Posted Jul 11, 2014
Pros: The staff was very friendly.
Cons: Nothing!
Location: French Quarter, Cafe Du Monde, WWII museum, plantation tours
We booked at the last minute. We could not find anywhere else to stay. Ambassador Hotel was very accomodating. We loved Russell, our bell man and all the ladies who work at the front counter.
2 out of 5
by A verified traveler from florida

My room wasn't ready for check in until later than

Posted Jul 10, 2014
Pros: Easy access to downtown
Cons: Breakfast, and customer service
Location: Shopping and restaurant's
The customer service was not professional, the air condition was making loud noise, and I reported it to the manager, he should have made a adjustment on my bill, also I will stay again only because it's convenient to the downtown area.
4 out of 5
for Everyone
by A verified traveler from Texas

Posted Jul 9, 2014
Cons: Renovate
Location: 3 blocks from Ruby slippers excellent breakfast 2 Blocks from Casino 4 blocks from the convention center Hotel Bar next door
Great location, convenient to the convention center, hotel staff great.
3 out of 5
by A verified traveler

Posted Jul 6, 2014
During our 5 night stay our room was only cleaned twice :( We did not even get clean towels each day.
3 out of 5
by A verified traveler from Upstate, SC

It was close to the tourist areas of New Orleans

Posted Jul 6, 2014
We booked the superior room. I was under the impression that the room would have a balcony and refrigerator, the room had neither. I was going to question the hotel staff about this but decided not to. I overheard the desk associate tell another customer that the hotel was completely booked up for a weekend event. The ice machine on our floor was broken and never fixed during our 4 day stay.
3 out of 5
for Everyone
by A verified traveler from Houston, TX

Historic bit falls short on Amenities

Posted Jul 5, 2014
Nice looking hotel. Lacking on amenities though. Better breakfast would be nice, and a pool would be great. Beds were not the best either. By the second night you could tell. Location is great.