Ratings based on 1,554 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom NOLA

Posted Mar 3, 2015
Very helpful, pleasant & informative staff. Temperature control in the room was a bit loud & challenging. Overall, I'd recommend this hotel.
2 out of 5
by A verified traveler

Expensive & dirty

Posted Mar 1, 2015
Dirty carpet in the room, sticky bathroom floor and hair in the bathroom corners.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Olympia WA

Mardi Gras 2015!!

Posted Feb 27, 2015
Pros: Great location 24 hour security and valet
Cons: Better customer service
Location: Downtown New Orleans! We were within walking distance of everything for Mardi Gras. No cabs necessary!
The Best Western plus St. Christopher is a great location to stay if you are investing in carnival for your trip to Louisiana. It is just a block away from the French quarter and the parade routes ran very close to the hotel which was convenient. However some bumps that occurred were extra charges that I was not expecting and the hotel staff could not give me a good reason as to why a it was very off putting. Not to mention they were pretty strict on their towel service when providing them to the guests. I called for an extra towel since only 2 were provided for 3 people in the room and they wanted me to give them the dirty ones right away even though one of us was still in the shower.
2 out of 5
by A verified travelerfrom New York

Only good thing about this hotel is the location

Posted Feb 25, 2015
I specifically selected this hotel because of the breakfast. But, going for the breakfast is like going to hell. No place to sit and have to wait in the line to get a place and food. The staff who are serving/helping at the breakfast are horrible, no smile at all, specially the lady stands close to the toaster who is more suitalble for a job in the military. Finding food and finding seats at the breakfast created so much stress and annoyance, I do not think it is a good way to start the day during a vacation! I asked the reception to help me to organize sightseeing tours. I also paid the deposit and belived that was going to happen and accordingly I planed my other activities. I waited for hours for the bus or guide to show up, but sadly later I found out that the hotel staff had messed up (not one, two tours) the date/time and waiting point of my tours! So please do not rely on them on any tours. I think that there is so much they can do to improve the qualiy of service by paying attention to the task and with a smile which is called custome service!!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago

Perfect Location

Posted Feb 25, 2015
The hotel is located in the mist everything. The riverwalk is about 5 minute walk along with Bourbon street. Breakfast was good and perfect way to start your day. Hotel is clean and suitable for most people
4 out of 5
Recommended
for Everyone
by A verified travelerfrom maryland

Wonderful

Posted Feb 23, 2015
Pros: Hospitality location
Cons: Nothing
Location: Excellent
Great location for Mardi Gras season near everything
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Porto Alegre

Hotel muito bem localizado

Posted Feb 21, 2015
Pros: Localização
Location: É perto do Rio Mississipi, da canal St, das paradas dos trolleys e da famosa Bourbon St. Dá para fazer todo o French Quarter caminhando.
Recomendo o hotel, por estar muito bem localizado, pelos quartos estarem sempre muito limpos e por ter um ótimo café da manhã. O que estava bom era o barulho muito forte da calefação no quarto, tinha que desligar na hora de dormir. A justificativa é por ser um prédio antigo.
4 out of 5
Recommended
for Everyone
by A verified traveler

Pleasant hotel not too far from the French Quarter

Posted Feb 17, 2015
Pros: Clean, comfortable beds in a well-kept hotel. Knowledgeable staff who offered tips on good places to visit. Tasty breakfast with hot items.
Cons: Some people will be surprised by a $28 fee for valet parking. The hotel shouldn't try to hide this fee when advertising their rates.
Location: Off Canal Street about a 15 minute walk from the French Quarter where all the action is.
Short hotel stay only a few days before Marti Gras. The staff seemed up to the challenge. Clean and attractive rooms. However, expect to pay an extra $28 for valet parking since parking on the street isn't a good idea in this part of New Orleans.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Edmonton, Alberta, Canada

mardi gras stay

Posted Feb 11, 2015
Pros: the location
Cons: more seating for breakfasts
Location: well we were there during mardi gras and everything was right there. Hotel is within walking distance of just about everything to see in New Orleans
Mardi Gras season ensure you are there before the parades start or you can not get to this hotel till after the parade. A cab driver had to show us how to get there the back way and when we got there the place was great, the location was fantastic and all in all a great stay.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Jackson ms

Very clean and great complimentary breakfast

Posted Feb 9, 2015
Very clean. doorman and security very cordial. great location. complimentary breakfast was awesome with real eggs and bacon. most hotels surrounding charge an extra 35 dollars for breakfast. would recommend!