Ratings based on 151 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Boston, MA
Good, not greatPosted Sep 17, 2014
Cons: Improve the housekeeping...
Location: Close to everything! Great little shops on Royal street, bars on Bourbon Street, Harrah's Casino, etc...
This hotel is in a great location. Close to everything, really great restaurants nearby. Close to Bourbon & Royal streets that have a lot of great little shops and bars (obviously). The Front Desk was helpful in setting up airport transportation for an early morning flight. Check-in was... interesting. After travelling all day and having delayed flights, etc... I was hoping for an easy, smooth check-in process. You first have to go to the desk with the agents, then turn back around and get your room key from what I suppose is a concierge. I asked for an additional key and I was told to go back to the other desk to get the extra key. All of the back and forth while toting around luggage was not ideal. The room was very nice. I liked the step out balcony that overlooked Decatur Street. The room was spacious and nicely decorated. Housekeeping... what housekeeping? The towels that were on the floor were taken every day, but not replaced. The trash was removed, but the bag of trash that we had next to the door was left behind. The towels were NOT replenished, nor were the amenities. I understand that being a timeshare, normal housekeeping tasks aren't done everyday, but not replacing amenities, towels and NOT making beds is just unacceptable to me. I'd stay again if the price was right, but I might opt for a more full service property over this when travelling to New Orleans.
by A verified traveler from Sammamish, WA
Nice hotel BUT...Posted Sep 13, 2014
On the Expedia website it didn't say that the room didn't have maid service. They only brought clean towels & emptied the trash every day, we would've preferred clean sheets & floors like a normal hotel. We were only given shampoo once & when I asked at the front desk for more I was rudely asked when I checked in...didn't know we were being monitored!!
for Everyoneby A verified traveler from New York
Beautiful HotelPosted Sep 11, 2014
Pros: I felt like it was an cozy place
Cons: I would improve the lighting in the room
Location: Burbon street,
I enjoyed my stay at the bluegreen Vacations. Place is very home like place. I fell in love with it
for Everyoneby A verified traveler from Houston, TX
Nice hotel location was greatPosted Aug 31, 2014
Pros: Lot of space and enjoy the kitchen in our room
Cons: More lighting and more channels on the tv
Location: Location was excellent close to shopping and eating places
Had a great time there was close to the shopping and eating places
for Everyoneby A verified traveler from Detroit, MI
Yearly Vacation in NOLAPosted Aug 28, 2014
We loved the stay here. We have stayed in hotels here in previous years and this is the best and most comfortable place to stay. Everything was super nice from the trendy decor to the amazing staff. We hope to stay again next year!!!!
for Everyoneby A verified traveler from Australia
I'd live there if I could.Posted Aug 27, 2014
From the start to the finish, the service was incredible. They staff were so kind and helpful, you could tell they actually cares about you as a customer. The hotel is immaculate. Incredible. Such a cool and hip place. We happily spent more time in the hotel then walking around the town. If you have the oppotunity, stay at this hotel!!
for Everyoneby A verified traveler from Ohio
Amazing!!!! What a beautiful resort!!!!Posted Aug 25, 2014
Pros: It was incredible along with the amazing staff.
Cons: The only thing we missed was a pool!!! We were so busy all day it would have been nice to relax in a pool.If you have children they need a pool!!!
Location: The location was perfect!! The resort was central. The trolley cars were right out side of the resort if you didn't want to walk.
From the minute we stepped off our shuttle bus from the airport it was wonderful . The whole staff at the resort greeted my daughter and I with a smile. They truely treated us like family. They helped us with all the fun things to do in New Orleans. The resort gave us discounts on restaurants and attractions each day of our stay!. The suite we stayed in was so modern, clean, and perfect in every way!!
for Everyoneby A verified traveler from monrovia, MD
Great location!Posted Aug 20, 2014
Loved this hotel. We had some things come up but the staff worked with us immediately and took care of it. It is not a traditional hotel. They do not have dinning on site or room service. They don't make up the beds, but replace any towels left on the floor, and take the trash. Every room is different. All have a kitchenette in it. 2 patio decks which was nice to go and relax. Located close enough to everything yet far enough to get a good nights rest. Loved it!
for Everyoneby A verified traveler from New Jersey
Very nice hotel conveniently locatedPosted Aug 15, 2014
The hotel staff was incredibly helpful and so friendly! I had the most wonderful experience with them. The hotel itself is conveniently located walking distance from everything. I loved the kitchenette and the rooms were well-kept. It is important to take note that the house keeping will ONLY empty your trash and give you clean towels. People always miss that part and complain for no reason. They clearly tell you that.
for Everyoneby A verified traveler from d
In townPosted Aug 13, 2014
Not what I expect no amnesties and small. The staff were great. The property was clean