Ratings based on 163 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
for Couplesby A verified traveler from Buffalo
Nice hotel close to river very convenient locationPosted Oct 11, 2014
Pros: Room shower hardwood floors nice artwork in rooms
Cons: Not that it can be changed but different elevators come out in different areas of hotel slightly confusing
Location: French quarter near casino aquarium bars restaurants 4 blocks to bourbon street
Room very eclectic clean well kept very nice shower/bathroom. This is 3rd time in New Orleans by far the cleanest nicest room I have stayed in.
for Everyoneby A verified traveler from Las Vegas, NV
making it easy in the Big EasyPosted Oct 7, 2014
The staff was absolutely incredible, complete with hospitality that was unmatched by anywhere that I've ever traveled. Made us feel like family
for Everyoneby A verified traveler from Ontario, Canada
Great location.Posted Oct 7, 2014
Pros: Everything. I do not have one negative comment.
Cons: The housekeeping staff supplied fresh towels daily and disposed of the garbage. We were responsible for making our own beds, which was not a hardship.
Location: Location was excellent. We could walk to the French Market, cathedral and pier. Tours for plantations, swam, etc were booked a couple of doors away.
Located within walking distance of all the French Quarter highlights. Was also near Canal St and the streetcars. The hotel was tastefully decorated, the staff were amazing (especially Will) and very pleasant. The outdoor patio area was a bonus and was a wonderful spot to enjoy the complimentary coffee in the morning and a relaxing place to unwind in the evenings. The beds were very comfortable and we enjoyed the peace and quiet away from all the hustle of Bourbon Street.
for Everyoneby A verified traveler from Canada
Nice hotel with fire engine horn accompanimentPosted Oct 6, 2014
Beautiful little hotel with access to everything in walking distance. Only draw back is that they are on the same street as a fire hall and right by the main strip so in the middle of the night when the engines get a call they have a habit of blaring a horn right before they enter the main strips intersection. The sound bounces off the walls and you can literally feel it in your bed.
for Everyoneby A verified traveler from Buffalo, NY
Perfect location.Posted Oct 1, 2014
Everything was wonderful. The staff was very pleasant and helpful with suggestions as to where to go. The rooms were extremely clean and had a homey feel to it. Very happy with our stay and looking forward to staying there again.
for Everyoneby A verified traveler from Boston, MA
Good, not greatPosted Sep 17, 2014
Cons: Improve the housekeeping...
Location: Close to everything! Great little shops on Royal street, bars on Bourbon Street, Harrah's Casino, etc...
This hotel is in a great location. Close to everything, really great restaurants nearby. Close to Bourbon & Royal streets that have a lot of great little shops and bars (obviously). The Front Desk was helpful in setting up airport transportation for an early morning flight. Check-in was... interesting. After travelling all day and having delayed flights, etc... I was hoping for an easy, smooth check-in process. You first have to go to the desk with the agents, then turn back around and get your room key from what I suppose is a concierge. I asked for an additional key and I was told to go back to the other desk to get the extra key. All of the back and forth while toting around luggage was not ideal. The room was very nice. I liked the step out balcony that overlooked Decatur Street. The room was spacious and nicely decorated. Housekeeping... what housekeeping? The towels that were on the floor were taken every day, but not replaced. The trash was removed, but the bag of trash that we had next to the door was left behind. The towels were NOT replenished, nor were the amenities. I understand that being a timeshare, normal housekeeping tasks aren't done everyday, but not replacing amenities, towels and NOT making beds is just unacceptable to me. I'd stay again if the price was right, but I might opt for a more full service property over this when travelling to New Orleans.
by A verified traveler from Sammamish, WA
Nice hotel BUT...Posted Sep 13, 2014
On the Expedia website it didn't say that the room didn't have maid service. They only brought clean towels & emptied the trash every day, we would've preferred clean sheets & floors like a normal hotel. We were only given shampoo once & when I asked at the front desk for more I was rudely asked when I checked in...didn't know we were being monitored!!
for Everyoneby A verified traveler from New York
Beautiful HotelPosted Sep 11, 2014
Pros: I felt like it was an cozy place
Cons: I would improve the lighting in the room
Location: Burbon street,
I enjoyed my stay at the bluegreen Vacations. Place is very home like place. I fell in love with it
for Everyoneby A verified traveler from Houston, TX
Nice hotel location was greatPosted Aug 31, 2014
Pros: Lot of space and enjoy the kitchen in our room
Cons: More lighting and more channels on the tv
Location: Location was excellent close to shopping and eating places
Had a great time there was close to the shopping and eating places
for Everyoneby A verified traveler from Detroit, MI
Yearly Vacation in NOLAPosted Aug 28, 2014
We loved the stay here. We have stayed in hotels here in previous years and this is the best and most comfortable place to stay. Everything was super nice from the trendy decor to the amazing staff. We hope to stay again next year!!!!