Ratings based on 177 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
89% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom KP

Just a ouple blocks from Bourbon Stree

Posted Dec 15, 2014
Staff was nice ans will have a conversation with you. The hotel was clean. The bathrooms are way too small. The only thing that really disappointed me was the water pressure from the lavatory,it didn't have any pressure as if the piping was clogged.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston, texas

Great visit.

Posted Dec 11, 2014
Pros: The front desk staff was very helpful and courteous. Its an older hotel but it is kept clean.
Cons: It is what it is. it's worth the cost but it is an old hotel.
Location: It's a couple of blocks from Canal street and from there you can make connections to every place.
We had a great experience overall. We enjoyed most of what we did and saw. We ate at the Court of Two Sisters Café and that was outstanding. A bit expensive but worth it. The Aquarium of the Americas was great and so was the river walk Always some thing going on. But there also were some disturbing sights on the side streets (drunks) and a lot of free loaders ( pan handlers) were every where.. I guess that's to be expected.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 8, 2014
Fantastic location. Great value. The suites are very large.
3 out of 5
by A verified travelerfrom Brunswick County, NC

OK place

Posted Nov 22, 2014
Pros: Location and price
Cons: The beds, which were not comfortable.
The hotel is near enough to the excitement in New Orleans, but is not in great shape. Most disappointing were the mattresses, which were old and lumpy. I would not stay there again unless they upgraded the rooms and beds.
2 out of 5
by A verified travelerfrom Louisiana

Disappointed

Posted Nov 10, 2014
Pros: Location, valet parking reasonably priced.
Cons: Better service and accommodating guests whenever there is a problem.
Location: Close to French Quarter, the Sanger Theatre, Canal Street, shopping.
Our reservation was made 3 months ahead of time for a queen suite. When we arrived we were given a "suite" that was one ordinary sized ROOM with 2 full beds and a broken refrigerator. We were told by staff, "so sorry", they had no control over rooms booked through Expedia and could do nothing. At check-out I questioned the $250.00+ cost for a "suite". I was told the manager was busy, but would address matter and call me same day of checkout. I haven't received a telephone call in spite of fact they have home #, cell#, and email address. The location was good, staff nice, BUT we were very disappointed with the quality of the room and apathy of management in regard to addressing our issues. Unless BIG changes are made, I could not recommend the Comfort Inn and Suites Downtown, NOLA.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom malmö

Centralt hotell

Posted Oct 17, 2014
Centralt hotell till bra pris, nära till allt. Frukosten var enkel men ändå bra. Rummet var bra städat. Vi möttes av en kanin gjord av handdukar, vilket gav ett mysigt första intryck!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 12, 2014
Great hotel! Close enough to all the amenities with out the high prices. A.c. in room was terrible though!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 東京

可も無く不可も無く。

Posted Oct 7, 2014
Cons: ドアの自動ロックが「バカ」になっていた。
Location: アメリカンフットボールの試合が開催されるメルセデスベンツ・ドーム
フレンチクオーター(キャナル通り)まで3分程度歩きます。夜になると明かりがなくなり,一人歩きにはちょっと不安になります。一人旅で夜中までフレンチクオーターで楽しみたい方にはちょっと不便(不安)です。複数人であれば問題ありません。通りには騒いでいる人々がいますので。私が宿泊した当日は,昼間にドームでセインツの試合が予定されており,観覧するための宿泊客が多かったです。そのような利用であればとても便利なホテルです。ホテルの施設に関して,ドアのカギが自動ロックしづらく(閉めてもノブを押すとすぐ開く),ちょっと不安でした。部屋内は快適でしたが無駄に広かった。私は一人でしたが,複数人で宿泊する客にはちょうど良いのでしょうね。
4 out of 5
Recommended
for Everyone
by A verified travelerfrom AL

Not too far from action

Posted Oct 6, 2014
Hotel was decent, rooms & bathrooms really spacious.....jetted tub but outdated. Good breakfast and not too far to walk to the action or streetcar/bus stops.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Kuala Lumpur

stayed for 2 nights

Posted Sep 26, 2014
Pros: free wifi. nice breakfast with good pancakes!
Cons: more tv channels. bigger screen TV. stronger wifi signal. fresher room smell. kettle.
Location: french quarter and bourbon st are within walking distance.
our reservation was ready when we got there. apples at reception.