Ratings based on 1,274 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
84% of guests recommend
3.5 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by Lindsay from chicago, il

Great location! Stay here when reno is done!

Posted May 27, 2014
This hotel is 2 blocks off Bourbon and within walking distance of streetcar and anything in French Quarter you would like to see. When we stayed, it was under MAJOR construction by Marriott. There was "sporadic" hot water, which we learned meant none. Thank goodness we were here for only 2 nights. 2 cold showers are enough for me! The room was clean except the shower curtain was nasty. They were renovating too floors and hadn't gotten to our floor yet so I'm assuming it will be freshened up with the reno. The room was large and comfy enough. The pool was also closed due to the renovations. I would stay here again as soon as this construction is done and the hotel is back to working order.
2 out of 5
by A verified traveler

NO HOT WATER

Posted May 27, 2014
Pros: nothing
Cons: LOTS
Location: Great
Had to take COLD showers and baths. No hot water and they were remodeling the building. NASTY!!!
1 out of 5
by t off. i ha

No water

Posted May 27, 2014
I understand that the hotel is going through a major renovation and can respect that, however, I was made to feel like a criminal. I was there on the previous night and plans changed. It was late and I didn't feel like searching for a new place and even passed on a better deal. Anyway, I arrived back at the cotton exchange fairly late, around 1am. I checked in and settled in. Check out is 11am, no problem or so I thought...I disrobed and prepared to shower around 1030am or so. The water was a bit slow and lukewarm at best! Considering the time factor, I decided to go ahead with the shower. Imagine my dismay when the trickle of water stops! Thankfully, I had not lathered up or tried to wash my hair(luckily, I'm bald). I got out of the shower and proceeded to pack since I couldn't shower. Before I knew it, the time was approaching 11:10 or so. I rang the front desk and explained my delima. The receptionist told me she would call me back. That phone call never came! Instead, I had security banging on the door. Naturally, for myself anyway, I was still in my birthday suit because I had not completed my shower. I was ordered, not asked, to go down to the front desk because there was no one registered in my room. I thought this to be peculiar but didn't think much of it. I did put some clothes on and complied with my orders that had been barked to me. Ever mindful of the time, I see that we are approaching 1130 or so. I was told that I was not registered and that the water was shU
3 out of 5
by A verified traveler

Good location, terrible under construction

Posted May 22, 2014
The location was great with parking garages and two blocks from bourbon but the hotel was under construction. We waited over an hour to check in because the server went down and the last day we didn't have water.
3 out of 5
by MAK from Texas

still under renovation

Posted May 18, 2014
Pros: the "facade"...elevation..curb appeal..location.
Cons: corridors should be level..one place has 4 flights of stairs to the elevator...and we had to carry our luggage up the stairs instead of rollin it.
Location: has 24 hour restaurant which is convenient , and they deliver..food is quite good...walkable to nearby attractions, shopping
bathroom is small..the door is big and opens on the inside...making it incovenient
1 out of 5
by tc from mississippi

No hot water. No water at all at times.

Posted May 11, 2014
Under renovation. No lobby. No water at times . Also no hot water ever. Very dissapointed.
4 out of 5
Recommended
for Everyone
by gen from lara -

Close and convient and very affordable

Posted May 11, 2014
Personal was very pleasent ! Jayde was the most helpful warm concierge !! And was extremely friendly and kind !
3 out of 5
Recommended
for Everyone
by A verified traveler

Super close to the French Quarter

Posted May 11, 2014
This was a great bachelor party weekend. The hotel was perfectly located within stumbling distance from Bourbon Street. The parking deck was a tight squeeze for my pickup but we managed.
4 out of 5
Recommended
for Everyone
by Jazzy from Skokie, Illinois

The best hotel around for the price.

Posted May 4, 2014
Pros: Location could not have been better.
Cons: Carpet in hallway very dirty.
Location: Great location. Walking distance to everything.
Stayed two days before changing hotels to stay with friends. Walking distance to everything. Good morning breakfast.
2 out of 5
by A verified traveler

recent stay

Posted May 3, 2014
Pros: location
Cons: everything else
Location: very close to bourbon st and canal st. easy walking distance throughout french quarter and the warehouse district. Good location to base yourself
close to bourbon st, walking distance, great location. Hotel overall was disappointing, staff were not very friendly, our room was a strange interior room that was extremely dark and had no windows, and wasn't that clean. comfortable bed at least.