Ratings based on 901 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 22, 2015
Overall a good experience. The manager and staff were very helpful and friestayed.The rooms were comfortable and clean. The breakfast room was a little small for the number of guests that were there when we stayed.
2 out of 5
by A verified traveler

Smaller then expected. No parking

Posted Feb 27, 2015
They claim that they provide parking, well it was a pain to fond it. One night we had to ask the company to help me so we wouldn't get towed! Not newly renovated the rooms at least! Altogether ok for price...but I wish it was mor like the pics that they provide!! Staff was very nice though!
Comment from Hotel Management
Mar 12, 2015 by Troy Aldrich, Hotel Management
Dear Guest, Thank you for your review. We apologize that our parking was full during your visit with us. Our hotel does offer parking however it is limited space available. Should you have an occasion to return, please do not hesitate to contact us. I look forward to welcoming you to Country Inn & Suites Metairie when you visit the area in the future. Regards Troy Aldrich General Manager
2 out of 5
by A verified travelerfrom Poplarville, MS

Hotel Rugs Were Filthy!

Posted Feb 21, 2015
Pros: The bed mattress was comfortable.
Location: The location is perfect for a tourist from out of town. The rates are reasonable. Free parking is a good thing in the N.O. area.
The rugs were very dirty. In one spot there was something like gum stuck to the rug. The blanket stunk like a woman's makeup indicating to me that it had not been cleaned in a long time.
2 out of 5
by A verified travelerfrom Gramps, Iowa

Trampled by the wildebeest

Posted Feb 20, 2015
Location: Could not be a worse location - the 10 overpass @ Veterans. Miss it getting off the highway and you will have to get back on the highway for a 2nd try
Mardi gras weekend so some calamity expected but not this. People shrieking at all hours, children yelling at the top of their lungs in the stairwells, TVs blasting thru the walls. Small beds with seemingly beveled edges - a couple times I rolled right off. Do not stay in the courtyard part of this hotel. People at front desk seemed spaced out - line piling up while one gabbed on the phone, another just stood there staring at the floor. Very good breakfast buffet, though the staff will complain if you try to leave with food, bring it to your room, ect...even though we brought our plates and silver back. No one said squat to the people wigging out in the courtyard 24/7.
Comment from Hotel Management
Mar 12, 2015 by Troy Aldrich, Hotel Management
Dear Ellis Dee, Thank you for your comments. I apologize that your experience with us was not up to your standards. When a guest encounters any noise regardless of nature, please do not hesitate to contact us at the front desk. We will use your experience to ensure that no other guest has this experience. I look forward to welcoming you back to Country Inn & Suites Metairie the next time you are in the area. Regards, Troy Aldrich General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

friendly staff

Posted Feb 16, 2015
nice clean quiet hotel with wonderful courtyard to sit out in. still undergoing renovation but nicely done except for a messy paint job. staff is very helpful and friendly. would definitely stay again.
Comment from Hotel Management
Mar 12, 2015 by Troy Aldrich, Hotel Management
Dear Friend, Thank you for sharing your experience. I am pleased that your visit was excellent. I apologize for any messy paint jobs. Please know that we have re-painted the entire hotel to ensure that our paint looks the best that it can. Should you have an occasion to return, please do not hesitate to contact us. I look forward to welcoming you back to Country Inn & Suites the next time you are in the New Orleans area. Regards Troy Aldrich General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Peterborough, ON.

Nice hotel

Posted Feb 4, 2015
Pros: Big plus-shuttle to port (we didn't know ahead of time.) and airport (which was one more good reason to stay at this hotel.)
Cons: Only negative comment- it is hard to find directions to the hotel even with a GPS and the taxi drivers don't know where it is.
Location: There are nice restaurants in the area, but it is a little far to enjoy New Orleans itself.
Nice hotel, very clean and comfortable. We arrived hours early to leave our luggage and they allowed us into our room immediately.
Comment from Hotel Management
Mar 12, 2015 by Troy Aldrich, Hotel Management
Dear Sil, Thank you for sharing such a great review. I am pleased that we were able to get you into your room immediately. I will share you review with our team so that we may celebrate their service success. I look forward to welcoming you back to Country Inn & Suites Metairie the next time you are in the New Orleans area. Regards Troy Aldrich General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom the Woodlands, TX

Close to Jefferson parish parade route

Posted Jan 30, 2015
Nice room. Rooms open to open area. Can be noisy at night but other than that enjoyed my stay
5 out of 5
Recommended
for Couples
by A verified travelerfrom Santa Rosa Beach

Quick New Orleans Getaway

Posted Jan 20, 2015
Pros: The mattress!
Cons: Directions to the hotel from the Interstate.
Location: We were there only for one night however there was a nice mall across the street with plenty of shopping and dining options.
My wife and I booked a room last minute here and could not have been more pleased. The convenient location, room cleanliness and friendly staff made for a pleasant weekend getaway. We will certainly stay here upon our return.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 4, 2015
Good experience but expect to pay a lot in cab fair due to distance. Also sometimes very difficult to get a cab back. Waited 2 hours one night
4 out of 5
Recommended
for Everyone
by A verified travelerfrom NO

Nice gem..

Posted Dec 25, 2014
Feels like a new place.. One bad thing was wifi didn't work.. Overall the place was nice.. Nice looking Fire pit and pool area...