Ratings based on 2,658 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from arlington, va

Posted Sep 8, 2014
Nice hotel. Nice staff. However the rooms are a little small and the setup is a little off.
5 out of 5
Recommended
for Couples
by A verified traveler from North Carolina

Room

Posted Sep 6, 2014
Pros: Location was good.
Cons: provide privacy on the first floor for people looking in your room
Location: Great
The room was on the ground floor. The parking lot was outside the window and we had little to no privacy. The parking out was well lite and so was our room at night. The hotel had good breakfast and I enjoyed the cookies.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Great Location! Great Staff! Great Stay!

Posted Aug 31, 2014
Pros: Staff is fabulous!!!
Cons: Fan with airconditioning unit is quite loud
Perfectly snuggled between the business district and entertainment district. A short walks distance to French Quarters; surrounded by infamous eateries; definitely staying here again!
Comment from Hotel Management
Sep 2, 2014 by Mike Larose, Hotel Management
Glad to hear that the location was perfect for your New Orleans explorations! I definitely agree that its a great balance of being close to all the attractions, but still quiet enough to relax too!
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Stay Here!

Posted Aug 30, 2014
Pros: Staff and location
Cons: The hot water needs to be hot not luke warm and you shouldn't be put in the same flask that is used for coffee! It makes the water taste like coffee!
Location: French Quarter, Bourbon Street, Canal Street, Riverwalk Mall, Louis Armstrong park, all in a short walking distance.
Fantastic hotel in a great location - short walk from the main attractions. The staff are so helpful and friendly - they will advise you on the best tours to take and the best places to see to really maximise your stay. The rooms are clean and very comfortable - coffee machine, fridge and microwave are in the room. There are also tea bags in the room but no kettle but you can get water from the dining area. The "hot water" is actually luke warm and is put in a flask that is also used for coffee so the water has a coffee taste - this is my one gripe about the hotel. To get around this I took water from the cold water machine and microwaved it. The breakfast is really good - as a standard they serve bagels, bread, pastries, waffles, porridge (oatmeal), fruit, yoghurt, granola. They also serve "hot" options which seem to change each day, so the 1st day I was there they served omelet and small cubed potatoes, 2nd day was sausages and potatoes and the third day was sausages and scrambled eggs. All delicious. If you don't want to have breakfast at the hotel they suggest really nice places where you can stay. Overall I had a wonderful time here and cannot wait to return.
Comment from Hotel Management
Sep 3, 2014 by Mike Larose, Hotel Management
We look forward to having you return! Thanks for all the feedback - it definitely helps us continue to do the good things well, and fix any hiccups that were experienced. I will be sure to check out the hot water for the tea, and also be sure to pass on the kind words to the staff!
4 out of 5
Recommended
for Everyone
by A verified traveler from Laval, QC

Nice hotel near French Quarters

Posted Aug 28, 2014
Fair hotel, not recent but in good conditions. Breakfast included for an easy start. 1 1/2 block from French Quarter, near museum and outstanding restaurants. It was a pleasant stay!
Comment from Hotel Management
Sep 3, 2014 by Mike Larose, Hotel Management
Glad to hear that you had a good time with us in New Orleans! Hopefully you get to return again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Convenient Hotel

Posted Aug 27, 2014
Pros: The Hotel is very deceptive from the outside; it looks narrow and very plain, but inside it is quite nice and roomy.
Location: There is plenty to get to on foot from the hotel so a great location
This hotel is just outside of the French quarter - although we thought that it was in the Quarter itself! It is located close to Bourbon Street - although we only tried this for about 20 minutes on the first night....it would be excellent for a boys stag night but neither the smells, or the clubs we for us!! There are much nicer streets for music elsewhere in the city (Frenchman Street is meant to be what Bourbon used to be)
Comment from Hotel Management
Sep 2, 2014 by Mike Larose, Hotel Management
Thanks for sharing your feedback! Frenchman Street is definitely a fun one to check out - lots of music and great food.
5 out of 5
Recommended
for Everyone
by A verified traveler from Austin, texas

Perfect Choice

Posted Aug 26, 2014
This hotel was in walking distance of everything we wanted. The rooms were comfortable, clean, and I was amazed that I could not hear any outside noise at all. The staff from the front desk to the valet were super sweet, friendly, and knowledgeable about NO. The only downside was 185.00 for parking and we used our car once to pick up friends from the airport. I would recommend this hotel to friends and family and my next trip to NO I will stay here again
Comment from Hotel Management
Sep 2, 2014 by Mike Larose, Hotel Management
Always exciting to see a 5 star review! Thanks for the kind words!
4 out of 5
Recommended
for Everyone
by A verified traveler

Paper thin walls

Posted Aug 25, 2014
Cons: Insulation
The first two nights were great. Then a family arrived with four kids. We were sandwiched in between the family with the out of control kids. We could hear everything as if they were in the same room. It was so nosy that we purposely stayed away until we thought the kids were asleep. The hotel staff apologized but made no attempt to accommodate us. We would recommend to others, but most likely would select another hotel for our next visit.
Comment from Hotel Management
Sep 2, 2014 by Mike Larose, Hotel Management
I apologize both about the noise, as well as the Front Office not being able to help out more. I will be sure to stress to the team that even in a tough situation there is always something that we can do to help! I am glad to see that your stay went well otherwise.
3 out of 5
by A verified traveler from Chicago

Valet parking only over 35/night with tax

Posted Aug 23, 2014
Good hotel if you are not driving and need to park a car and if you can sleep on an uncomfortable mattress. The valet parking is two blocks away in a covered and secure lot which they highly recommend. Lots of charm and high ceilings for a hotel in this price range not including parking. Location in but on the edge of French Quarter. Staff not overly pleasant.
Comment from Hotel Management
Sep 2, 2014 by Mike Larose, Hotel Management
I am sorry to hear that you did not have a 5 star experience with us. Great New Orleans experiences are always our goal, and we hope that you give us another chance when you return to New Orleans
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to all the action!

Posted Aug 18, 2014
Pros: Close to everything
Location: Close to the French Quarter, Aquarium, Merecedez Benz Superdome, Food, Entertainment
Came with my family, everything was within walking distance, the front desk help plan our stay. The breakfast was amazing with plenty of selection. We were welcome with big smiles and beads! It was safe and clean. Definitely will stay here again.
Comment from Hotel Management
Sep 3, 2014 by Mike Larose, Hotel Management
Glad to know you had a great stay! Thanks for sharing the feedback. We hope that the next stay happens soon!