Ratings based on 1,389 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from huntingdon tn

Nice hotel close to every thing

Posted Jul 27, 2015
Had a great stay there only downside is that when I checked out I figured out that valet had been riding around in my car my rental car was checked in clean all over and when I got it back there were cigarette ashes all in my back seat and I'm not a smoker so besides that hilton garden inn was a great place to stay
5 out of 5
Recommended
for Everyone
by A verified traveler from h houston

Posted Jul 24, 2015
Stayed overnight. Very clean and staff was professional.
5 out of 5
Recommended
for Everyone
by A verified traveler

great staff input for first time visitors to New O

Posted Jul 21, 2015
Pros: convenient location
Cons: cheaper parking rate
Location: casino, French quarter, hop and stop trolley
great place to visit must see for all travelers walking tours are great hop and stop trolley is excellent way to see the city steam paddle boat lunch cruise is terrific variety of food is outstanding
2 out of 5
by A verified traveler from lafayette la

Decent location

Posted Jul 19, 2015
The hotel is in a decent location to the river walk and convention center. However the bed is super uncomfortable, the room was warm even with the air set to 60 degrees. The toilet leaked and the floor wasn't clean. The pool was gross! The water was so murky you couldn't see the third step. I would not recommend this hotel at all
3 out of 5
Recommended
for Everyone
by A verified traveler from alexandria la

Nice

Posted Jul 18, 2015
We had great service. The room wasn't ready and they had overbooked. We did get our room and it was nice. It was very noisy in the hall ! I think they were having a family reunion down from us.
3 out of 5
by A verified traveler from B

Hardest bed I have slept on.

Posted Jul 12, 2015
All In all the room was clean and super nice. However, the beds were so hard and uncomfortable. The bed was the equivalent of sleep on the floor. And warning there is no parking strictly valet!
3 out of 5
Recommended
for Everyone
by A verified traveler from indiana

Clean. Excellent employees. Bed sucks. NO parking

Posted Jul 11, 2015
The only gripe I had was the bed was rock hard and it said you could make it softer with a dial on the side of the cushion but it didn't work on either bed. Very clean. The staff was awesome. Close enough to walk places. I was not happy about paying for valet since there is NO parking at this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cincinnati, Oh

Just what I needed

Posted Jul 9, 2015
The hotel was very busy during the 4th of July weekend, but the staff were courteous and made me feel like a valued guest. Great experience!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay

Posted Jul 4, 2015
The hotel is very convenient to the Convention Center, restaurants and sight seeing destinations. The staff was extremely friendly and went out of their way to make sure we had everything we needed to have an enjoyable stay.
3 out of 5
Recommended
for Everyone
by A verified traveler from texas

Wasn't what I expected

Posted Jul 3, 2015
When I first went to my room it was dirty had trash from last guest.They switched my room and gave me free breakfast. For this to be a Hilton affiliate I was expecting more.but for the price it was ok.i ended up staying at a Radisson for the same price that was way more nice and clean.