Ratings based on 1,303 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Lake Charles,LA
Close to the French Quarter!Posted Apr 27, 2015
Fast and easy check in. Clean and spacious hotel. Only Pro is $30 for valet parking but I wanted a peace of mind that my vehicle would be safe during my stay. & I also got a surprise charge of $50 deposit that I wasn't told about but should be knocked of my account in the next few days. Overall I would stay here again!
for Everyoneby A verified traveler
Great hotel in New OrleansPosted Apr 20, 2015
Had a. great time. The hotel is excellent and close to the outlets and trolleys. It was a bit noisy on Saturday, but it is New Orleans.
for Everyoneby A verified travelerfrom Lexington, KY
Friendly StaffPosted Apr 14, 2015
Pros: The staff.
Location: It is located in the warehouse district, and if you head towards the CBD there are several interesting restaurants.
The hotel itself is a little distance away from both the French Quarter and the Garden District, but it was only a couple of blocks from the street car line and that made all of the difference. The staff were very friendly and helpful. They were good with recommendations and directions to different places.
for Everyoneby A verified travelerfrom Norwich, UK
Excellent hotel near cruise terminalPosted Apr 13, 2015
We stayed in this hotel for a night before embarking on a cruise from the Julia Street cruise terminal. The hotel was ideally situated 10 minutes walk from the cruise terminal.
for Everyoneby A verified travelerfrom Virginia
Hotel was in good location for our interests.Posted Apr 12, 2015
We had a great time in New Orleans. The hotel personnel were professional, courteous and polite. The only complaint was the mattresses on the 2 queen beds in room 525 were uncomfortable and worn. They need to be replaced. We did not report it to staff, but sleeping was not good during our stay.
for Everyoneby A verified travelerfrom Kalamazoo, MI
Wonderful stay!Posted Apr 11, 2015
We stayed for 3 nights while we were in New Orleans and we were very pleased. The staff is very friendly and helpful. The hotel is very clean. The pool is super warm and we loved the hot tub! We loved our stay and would definately stay again
for Everyoneby A verified travelerfrom p
NOLAPosted Apr 11, 2015
No bathroom fan - everything else great. Staff was fantastic
for Business Travelersby A verified travelerfrom iowa
Parking!Posted Apr 10, 2015
Location: not much
hotel price was okay for what you receive but parking was to much so overall expensive was overpriced
for Everyoneby A verified travelerfrom Leander, Tx
Posted Apr 10, 2015
Pros: Location and staff
The staff was friendly and very helpful on getting our tours scheduled for us and pointing us in the right direction for great food and activities. The only complaint is that our room had a musty smell to it and lots of dark stains on the carpet. Other than that, our stay was pleasant.
for Everyoneby A verified traveler
Great place to stayPosted Apr 7, 2015
Friendly staff. We stayed for 3 nights. Loved the heated pool and spa. Elevators worked quickly. Didn't eat at the restaurant, but there are several places to eat within a couple of blocks. Very convenient to the Riverwalk Outlet. If you take the Julia Station streetcar, it's a short ride to the French Quarter, otherwise it's several blocks away, maybe a bit too far to walk with children.