Ratings based on 1,357 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Louisville KY

Easy walk to trolley

Posted Jul 1, 2015
Extremely courteous and friendly staff. Derrick Jolly was particularly helpful from check in thru check out. We never had to wait very long for our car. Only disappointment was the extremely early closing of the bar (9pm) on our last night.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel! Close to Streetcar stop!

Posted Jun 16, 2015
Pros: The staff was friendly. The rooms were clean. The food was good. The valet parking was great.
Cons: The staff could be more knowledgable of the restaurants in the area and have more recommendations.
Location: Eat at the restaurants on St. Charles Street in the garden district, and visit bourbon street. Definitely do the Steamboat Natchez Tour! BEST PART!
Had a nice southern breakfast buffet, close to garden district, and easy to get to bourbon street with the streetcar on the water. Had a rooftop pool and hot tub with a fantastic view of the city!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 16, 2015
Attentive, courteous staff who go out of their way to please.
5 out of 5
Recommended
for Everyone
by A verified traveler

close to the convention center

Posted Jun 15, 2015
Pros: everything
Cons: free airport shuttle
I booked this due to attending a conference at the convention center and this was close (block and a half) and it was clean. Staff was very helpful and friendly.
4 out of 5
Recommended
for Everyone
by A verified traveler

Bad check-in

Posted Jun 14, 2015
First, parking in the area is crazy. I call the front desk for help and the worker (Leah) was very rude and just told me to pay the $40.00 for their valet service. My wife and I found a parking garage 1 block away for 17.00. Other than that bad experience the hotel was fine. (Pool is a little small)
5 out of 5
Recommended
for Everyone
by A verified traveler from Long Beach, NY

an excellent location to a Convention Center

Posted Jun 9, 2015
Pros: Staff and location
Staff is wonderful and friendly. the location is great. easy walk to the French Quarter and the Pier and Malls. I would absolutely choose this hotel again
5 out of 5
Recommended
for Everyone
by A verified traveler from Mobile

Great hotel within walking distance of everything.

Posted Jun 7, 2015
Pros: Can't think of anything.
Cons: The pillows were a little uncomfortable but not horrible.
Location: Hotel in within walking distance of casinos, The Riverwalk, and all the " famous" downtown streets ( Bourbin Street)
This was a great hotel. The staff was extremely helpful and friendly. The room was clean, I even felt comfortable going barefoot. Hotel is in a great location for walking to just about anything you would want to do in New Orleans. The gym equipment was in great shape, as was the pool and spa. I will definitely book this hotel next time I am in New Orleans.
5 out of 5
Recommended
for Everyone
by A verified traveler from Shreveport, LA

Excellent stay

Posted Jun 7, 2015
Very friendly staff. Close to restaurants and local bars.
4 out of 5
Recommended
for Everyone
by A verified traveler from KCMO

Posted Jun 4, 2015
Pros: sevice
great service from desk, housekeeping, wait staff, etc.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cleveland, OH

Perfect for Conferences at the Convention Center!

Posted May 13, 2015
Pros: Proximity to the Conference center was convenient.
Cons: Complementary breakfast snacks or fruit would be wonderful!
Location: Limitless number of things to do nearby. Far enough from French quarters to feel safe and bring family, but close enough to walk if you want to go.
The staff was friendly, the hotel room was clean and I enjoyed my room. I forgot an item at my hotel after checking out, but after letting the maid staff know, they promptly mailed it to my residence.