Ratings based on 970 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Quiet and convenient

Posted Oct 21, 2014
We were treated with respect by the kind and efficient staff. Everyone was eager to please and prompt to respond to our needs even before we expressed them. The only issue we had was with the hot water, and our request was addressed quickly.
5 out of 5
Recommended
for Everyone
by A verified traveler from Jackson, MS

Nice rate for downtown New Orleans.

Posted Oct 10, 2014
Pros: Clean and friendly staff.
Cons: Finish the remodeling.
Location: French Quarter. that says it all.
Great place to stay walking distance from everything in the French Quarter. Convenient parking. Pleasant staff. Nice room. Some remodeling was being done but that did not effect my stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

nice and clean hotel

Posted Sep 15, 2014
Pros: cleaness
Only 3 brocks away from the Bourbon Street, which is nice location for sightseeing.
4 out of 5
Recommended
for Everyone
by A verified traveler

Helpful Staff during Power Outage Issue

Posted Sep 15, 2014
Location: Location was great-- you were within walking distance of many of the main things to do but it was far enough that it wasn't a crowded and loud area.
We unfortunately had to move hotels due to a major power outage; however, the staff had already gotten a plan together for the guests staying and had us moved to a hotel across the street.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco, California

It has a beautiful venue for a wedding.

Posted Sep 8, 2014
Enjoyed my stay. The staff were so helpful and professional. The valet guys were absolutely nice and prompt. Loved my stay.
Comment from Hotel Management
Sep 19, 2014 by Don, Hotel Management
How kind of you to share your thoughts regarding your recent stay. We were honored to have you as our guest and we look forward to a return visit soon!
3 out of 5
Recommended
for Everyone
by A verified traveler from NYC

Close Enough to Culture

Posted Aug 25, 2014
Concierge was very hospital and helpful. Hotel was near the cool spots. I wished room had a refrigerator. This hotel was not a boutique hotel. It needs updates, but it was clean. The air conditioning was really cold even on low. I felt I got a really basic room. No terrace, no frig, windows were tiny. Shower water wasn't hot enough.
3 out of 5
by A verified traveler

Hotel clues to super dome and French quarter

Posted Aug 17, 2014
Hotel room very damp and wet even with A/C on. Very hard to get comfortable with wet bedding.
2 out of 5
by A verified traveler from Houston Texas

Competent staff. Horrible hotel

Posted Aug 4, 2014
Took 30 minutes for water to warm for a luke warm shower. Room was always damp and either too hot and musty or too cold and freezing. My view out the window was a brick wall and rusted fire escape. Scaffolding covered the entire front of the building. Sink did not drain. TV cut in and out for the entire stay. The front desk staff, the gentlemen that helped with luggage and valet parked the vehicle were always accommodating and polite Will not stay there again. Expected much much more from the Hilton Hotel chain.
4 out of 5
Recommended
for Everyone
by A verified traveler from Palmetto, La

first time here, go to New Orleans at least twice

Posted Jul 29, 2014
Pros: staff
Cons: bed & pillows but I have a very bad back
Location: everything was in walking distance for me & my family
the staff at hotel great, room had plenty of room & clean, would return for stay when I come back
5 out of 5
Recommended
for Everyone
by A verified traveler from Little Rock AR

Hotel convenient to Erench Quarter.

Posted Jul 28, 2014
Pros: The hotel is close enough to the quarter and very close to garden district. Easy to get even during rush hour,
Location: walking distance to french quarter, bus stop or street car one block up cabs are abundent aquarium , zoo,Magazine St , easy 15 min to lakeshore.
The employees were courteous and respectful. The valet team were the best they were very helpful with our doors and our packages. Our rooms were clean, comfortable, and quite.Plenty of towels and pillows. The hotel was gorgeous and historical. Lots of marble and deco.