Ratings based on 257 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from frankston
historic hotel close to most thingsPosted Jul 17, 2014
Pros: there is nothing to dislike
Cons: nothing stands out
Location: walking distance to 4 museums short trolley ride to everything else
lovely old building, character filled room,close to every thing i wanted to do in 3 days and nights with knowing helpful and freindly staff i would recomend this hotel to anyone
for Everyoneby Matt from Texas
Fair hotel for the money.Posted Jun 24, 2014
Nice location however little to know parking all parking is street side. Shower was dirty and had very little water coming from shower head on 2nd floor. Staff was not willing to help find parking in the pouring down rain upon arrival and was told to take it up with Expedia! Would rate 2.7 maybe 3!
by Ricky from Fairhope, AL
We are disappointed in the Historic Street Car InnPosted Jun 19, 2014
Pros: No comments.
Cons: Appearance, cleanliness, parking, professionalism of staff.
Location: New Orleans Street Car close by on St. Charles Avenue to take you to downtown NOLA or to the Zoo.
The first room the receptionist placed us in had not been cleaned. There were dirty towels and trash in the garbage cans.The room had a bad odor of mold and mildew. We were moved to a second room, which had been cleaned, but was a disappointment, because of the general appearance of the room and the noisy air conditioner. Parking was a huge problem. We were told to find a place on one of the side streets. However, the surroundings appeared to be like being in the "Hood." We are very concerned about the safety of our car.
for Everyoneby Darren from Adelaide, Australia
great stay, highly recommendedPosted Jun 19, 2014
Pros: fantastic no issues
Cons: modern colour bedding and curtains, maybe shade in outdoor area, make breakfast last a bit longer
Location: great location, food nearby
before u read my review, please no i am very picky, and hard to please when it comes to all aspects on accommodation in a new city, just got back from staying two nights in this hotel, and i can honestly say it was fabulous, the staff were helpful and pleasant, room was nice , i mean the decor could do with updating, like a modern comforter, but still who caress with an AMAZING a/c, considering how hot it is in new orleans it was very much appreciated, room was super quiet, the breakfast was great with delicious chocolate pecan pastry things, and 24/7 coffee is available, wifi is great, bathroom facilities were good, and the beds were so comfy, i had two blissful nights of sleep, the location of this hotel is fantastic, very safe, and i didn't once feel like i was in danger, being a new visitor to new orleans, i didn't know what i was in for, but the area in the garden district was just perfect, i was going to stay in the french quarter, but I'm glad i didn't, it really gets a bad smell there in the french quarter from all the people from a boozy night before hand, next door to this hotel is a great restaurant called the voodoo bbq grill i think, and i had amazing ribs there, and on the other side is a place called slice, and i had the BEST pizza I've ever had!!!!!!! there is also a walgreens down the street, a burger king across the road, and a wendys up the other side, if ur needing a quick fix, the trolley stop is directly across from the hotel, and they also have lots of
for Everyoneby A verified traveler
Great place!Posted Jun 16, 2014
They rooms were very nice and comfortable small but very comfortable. I would most definitely stay there every time we go to New Orleans!
for Everyoneby A verified traveler from nashville tn
Very nicePosted Jun 11, 2014
Better than my girlfriend and I were expecting. Will definitely be staying there again on our next trip to Louisiana. Very convenient to everything.
for Everyoneby A verified traveler
Loved the atmospherePosted May 30, 2014
Pros: Great old style atmosphere
Cons: Breakfast seemed very limited but almost expected for the low price.
Location: Close to French Quarter
Hotel has a nice old fashioned rooms and overall appearance which makes it a interesting yet very comfortable atmosphere. Room and bathroom were clean and the furniture appeared to be in great shape for the age. Would gladly go again.
A major mistakePosted May 21, 2014
The room was very small, bad furniture. We couldn 't get ab extra towel ever because " the laundry hadn't been done!!" Breakfast was embarassing. We sprnd a lot of time on thd road and havfn 't seen something as nad as this in s long time at any medium price. This was close to $200/ night. We didn 't expect the Ritz but.,, younshould srnd someone to check out this Place.
by A verified traveler
Such a horrible nightmarePosted May 20, 2014
We were late for check in without contacting the hotel, so that's our fault, and the hotel cancelled our reservation without a notice, if you think that seems fair you are wrong, the common practice is to charge for the first night and refund the remaining nights, but instead, the hotel wants to rip me off by charging four whole nights, and the staff was indifferent about this as well as being irresponsible and arrogant, so we got into an argument, and the mad lady tried to grab our belongings and throw it out of the hotel, if you think this is not outrageous enough, you can try to book the lousy hotel and experience it by yourself, in which case you will surely get the idea why almost all the reviews about this hotel is bad...
for Everyoneby Mitch from Madison WI
Decent hotel-nice staffPosted May 15, 2014
Pros: Staff was nice and helpful. Pretty nondescript otherwise.
Cons: Seems like the place could use a facelift and some general updating. The skirt on one of the beds was torn and the ceiling fan did not work.
Location: It is on St. Charles St. near the Garden District. Beautiful homes to view when taking walks. Streetcar line was right in front of the hotel.
Front desk staff were very friendly and helped us get acquainted with the area and the city. Their recommendation for a swamp tour was great! Hotel is definitely historic. Pretty dinged up. Surprisingly little character to go along with the age of the place. Some of the furnishings were a bit shabby. There is no on site parking, but street parking was readily available nearby. We were there for 4 days and had no problems leaving our rental car on the street. Room was comfortable but small. It did not have a comfortable chair-just a desk chair. There would not have been room for another one. TV was small and old. We were on the main floor and even though we had two windows we had no view. An alley and a brick wall. Breakfast was fine and abundant. Seemed expensive for what you got, but we were there during Jazzfest, so the price may have been higher than usual. The clientele was quiet and courteous.