Ratings based on 555 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
89% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Dirty and dirtier

Posted Jun 30, 2015
Pros: It was quiet.
Cons: It needs to be gutted and completely remodeled.
Location: Sketchy neighborhood,lots of bums and beggars.
This is an old,run down,two story hotel with about 40 rooms. My room Had a view of an ugly brick wall.The carpet looks like it has never been cleaned, the drapes were held up with safety pins, the bathroom was filthy and had pubic hair in the shower when I arrived. Everything is outdated, old and dirty. The wallpaper was peeling off of the wall,paint peeking from the ceiling. Rinky-dink air conditioner that was noisy. I dont know how this place stays in business. The neighborhood is not so great and you have bums and sketchy dudes walking by.. Don't even think about walking to downtown from here, it is not safe... You will need to cab or Uber it anywhere.
1 out of 5
by A verified traveler

Would not recommend.

Posted Jun 30, 2015
Rooms was not up to standard. We left early as a result.
4 out of 5
for Business Travelers
by A verified traveler from Denver

Nice hotel with easy access to downtown

Posted Jun 28, 2015
This gem is clean, quiet and charming. The trolley is a block away providing easy access to downtown. Perfect for avoiding the high rates for conference hotels.
5 out of 5
for Everyone
by A verified traveler from ruston, LA

Historic hotel. Good location. FREE parking.

Posted Jun 25, 2015
Pros: Good location. Doesn't charge for incidentals. FREE parking.
Cons: I don't see anything that needs to change.
Location: Streetcar stops right outside, straight to canal st. Good places to eat within walking distance include, Houston's restaurant and Emril's Delmonico.
I have stayed at the street car in several times and I feel it is one of the best places to stay in New Orleans. > The price is very decent for a New Orleans hotel > Parking on the streets off of St. Charles is FREE and safe > The staff are very friendly and don't charge your credit card when you arrive for incidentals > The location offers transportation right outside ($1.25 per ride or $3.00 all day per person) going to canal street > It is within walking distance of Emril Lagasse's Delmonico restaurant > Cleaning service doesn't come bother you before you have to check out! The rooms I've stayed in have been clean and comfortable. Bathrooms have all the basics as well as having shower caps which I love. I would recommend this hotel!
1 out of 5
by A verified traveler

Very Dirty, Unkept Hotel, In Drab Part of Town

Posted Jun 24, 2015
Pros: Staff was welcoming and seemed friendly enough.
Location: Not much. You can catch the streetcar and ride to a better part of town.
My sheets had not been changed since previous guest, littered with crumbs and body hair, Yuck! My bathroom floor had not been cleaned, debris from ... well, accumulated over lots of time. Hair pins, pubic hair, dirt, soap scum and a bit moldy. Drab part of town, tucked between pizza, Wendy's, office supply store, etc. Noisy street and had to park several blocks away. Staff was friendly enough. But hey, they are lazy or poorly trained or don't give a hoot. Terrible health, welfare and cleaniless conditions. Really, the worst place I've ever stayed (and I've visited many a 3rd world county!)
1 out of 5
by A verified traveler from Chicago, IL

Historic just means run-down...

Posted Jun 16, 2015
Pros: The location is in proximity to some cool stuff in Lower Garden. That's about it.
Cons: Pretty much everything.
Location: The location is on famous St. Charles. Checkout the cool stuff down near Magazine Street.
I am a pretty flexible traveler but this place really disappointed me. Everything was broken: The ceiling light, the outlets, the bathroom fan, the bed, the toilet, the closet door, and the ironing board. The room itself was loud between motel like traffic, the constantly running water throughout the facilities, and the noise from other rooms. The quality of everything was just completely sub-par. The sheets and towels were threadbare and gross (also not changed or replaced by housekeeping), the soap and toiletries were either non-existent or bad, there was no desk or table for a business traveler, the iron and board were useless, there was no space in the bathroom to get anything ready, and plugs kept fallingout of the the outlets. The staff is friendly, but even they had their faults like handing me the extra key to a room that had just been assigned to a young couple on a romantic retreat. I'm lucky I didn't barge in on more than them unpacking a suitcase. Oh, and the free breakfast was terrible. Bad coffee, a plate of hardboiled eggs, and a couple of soggy baked goods. It's fine if a historic place maintains its charm, but this was just dingy and not at all worth the price. I found a different place to stay for the remainder of my trip and will not be returning.
1 out of 5
by A verified traveler from Toronto Canada

Yes it is historic

Posted May 27, 2015
Pros: Hotel Stuff is so kind and friendly.
Cons: clean room more.
Location: good location to get street car and go to French Quarter. It takes about 20 to 30 minutes to get French Quarter by street Train.
Good location to get Streetcar for going to French Quarter area. Very historic residential building revoted to Hotel. My room did not have any windows and air condition was out of order. Then, second day has no bed make. Room is ok but not clean well. Internet connection is OK.
3 out of 5
by A verified traveler from Alabama

Good location, but not as clean as I prefer

Posted May 26, 2015
Pros: The location is great.
Cons: Better house keeping staff. An outdoor area where smoking is prohibited.
Location: Streetcar, Slice pizza is good, and you can walk to many shops and restaurants.
When we checked in, we were going to take a nap. I noticed immediately that there was grit in the sheets and there was a stain on them as well. When I called down to get clean sheets, the management did not seem appalled or even surprised by my claim that the sheets had not been changed. Otherwise the hotel was fine. The location is great and sitting out on the balcony is wonderful. The only problem is that smoking is allowed in all outdoor areas. We wanted to sit out on the balcony the 2nd night as we had the first one, but there were smokers out there so we came back in. The outdoor area where one could eat breakfast was filled with smokers as well.
4 out of 5
for Everyone
by A verified traveler

Excellent location. Tired, broken down bed.

Posted May 19, 2015
Pros: Location.
Cons: Needs a new bed (in the room we were assigned).
Location: Could not be better.
Fun to be so close to everything. Good breakfast.
4 out of 5
for Everyone
by A verified traveler

Posted May 19, 2015
Location: walking distance to warehouse district, WWII museum streetcar stop right across the street
have stayed here several times in the last 2 years. Find it comfortable. Staff is friendly and helpful. like the outdoor patio for breakfast.