Ratings based on 106 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
90% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Pittsburgh, PA

Ok close to interstate 10

Posted May 4, 2015
Not much going on in this area but it does provide easy access to interstate 10. We were charged an additional fee to check in 1/2 an hour earlier to a 4:00 pm check in time. I do believe this could have been waived since the hotel was not filled. Left a bad impression of their customer service.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom ngo

Posted Mar 21, 2015
The hotel is clean, quiet. The staffs are friendly and nice. Surely come back next time.
Comment from Hotel Management
Mar 27, 2015 by Michelle Parks, Hotel Management
Rose, That's what we love to hear at the Holiday Inn and Suites in Slidell, LA! earning your business and providing you an exceptional stay is our goal! Hope to see you soon! Yours In Hospitality, Michelle Parks General Manager
3 out of 5
Recommended
for Families
by Lancefrom Katy TX

Just ok

Posted Feb 22, 2015 on Hotels
Staff was great but the room wasn't quite as clean as we would've liked it to be; refrigerator had something spilled in it and not cleaned up. Paid a little more than usual because it was Mardi Gras weekend which is fine.
Comment from Hotel Management
Apr 25, 2015 by Michelle Parks, Hotel Management
Lance, We appreciate that you chose to stay with us and Celebrate Mardi Gras here in the bayou! I am very sorry there was an issue with something in the refrigerator in your room. I have passed your feedback on to our housekeeping manager and our housekeeping team to ensure this does not occur again! We do hope to see you again soon! Yours In Hospitality, Michelle Parks General Manaer
5 out of 5
Recommended
for Couples
by A verified traveler

outstanding

Posted Feb 18, 2015 on Hotels
Excellent quality hotel
Comment from Hotel Management
Apr 25, 2015 by Michelle Parks, Hotel Management
WOW! Thank you for your five-star rating! We hope to see you back soon! Yours In Hospitality, Michelle Parks General Manager
2 out of 5
by A verified traveler

Posted Feb 7, 2015
Generator noise every 30-45 minutes all night. Door banging open all night. Room fan unit did not shut off. Shower so slick it was hard to stand. Shower head misaligned so it was awkward to shower. Curtain did not fully close despite repeated efforts so water all over floor made our very slick.
Comment from Hotel Management
Mar 12, 2015 by Michelle Parks, Hotel Management
Dear Guest, Our apologies that you did not have an exceptional stay with us! I am very sorry that there was any noise that disturbed your rest as well as having an issue with the shower! We do appreciate your business and hope that you give us an opportunity to WOW you in the near future. We have a team dedicated to providing a great stay in a clean and well-appointed room! Yours In Hospitality, Michelle Parks
4 out of 5
Recommended
for Couples
by A verified traveler

Posted Feb 3, 2015 on Hotels
Comment from Hotel Management
Apr 11, 2015 by Michelle Parks, Hotel Management
Traveller, We appreciate your 4 star rating! Thank you for choosing the Holiday Inn and Suites in Slidell, LA! Yours In Hospitality, Michelle Parks General Manager
4 out of 5
Recommended
for Couples
by Sheilafrom Alabama

Plumbing issues

Posted Feb 2, 2015 on Hotels
Didn't notice until after we had booked this hotel that there was no complimentary breakfast. Luckily there is a McDonalds right next door. Otherwise, the room was a nice size and clean, but we did have a very slow draining sink and the commode was not connected properly to the floor so it 'moved' when you sat on it. It also did not flush as expected (needed to flush 3 times to clear the bowl.) We reported the plumbing issues before we left and they said they would take care of it. Friends in two other rooms had no plumbing issues.
Comment from Hotel Management
Apr 11, 2015 by Michelle Parks, Hotel Management
Sheila, Our apologies that you had any issues during your stay! We strive to provide a great experience for all of our guest and are happy that you chose us. We frequently offer rates with breakfast included in our full service restaurant, Cafe 372, so I do hope to see you again to try it out! We would love the opportunity to make sure your next stay is perfect!
4 out of 5
Recommended
for Couples
by Joefrom Waynesboro, MS

Great Stay

Posted Jan 30, 2015 on Hotels
The room was great, the staff was very friendly. The only complaint that I have is no free breakfast for certain rooms. But overall a pleasant stay.
Comment from Hotel Management
Apr 4, 2015 by Michelle Parks, Hotel Management
Joe, We're happy to hear you had a pleasant stay at our Holiday Inn and Suites in Slidell, LA! Our Cafe 372 is a full-service restaurant, so there is a charge and we also offer room service; however, we have specials online where you can add breakfast for a minimal cost! We do hope you try s out again soon! Yours In Hospitality, Michelle Parks General Manager
4 out of 5
Recommended
for Business Travelers
by Matthewfrom charlotte

price to value didnt match

Posted Jan 13, 2015 on Hotels
Hotel was clean breakfast wasnt included but it was good, but the price didnt match typical hotels at this rate $110 plus tax in this area.
Comment from Hotel Management
Mar 21, 2015 by Michelle Parks, Hotel Management
Matthew, Thank you for taking a moment to review your stay with us at the Holiday Inn and Suites in Slidell. We appreciate your feedback. I am glad that you found the room clean and the breakfast good. As a full service property, we have a full restaurant with a variety of cooked-to-order dishes. I hope you give us a try again on your next visit to the area as our price point is oftentimes unbeatable in the New Orleans area! Yours In Hospitality, Michelle Parks General Manager
4 out of 5
Recommended
for Families
by Johnfrom Saint Louis

Good overnight stay

Posted Jan 11, 2015 on Hotels
Out of the way and a little hard to find, but clean and comfortable. Limited restaurant, but plenty of good places to eat within a few miles of hotel.
Comment from Hotel Management
Mar 14, 2015 by Michelle Parks, Hotel Management
John, We appreciate that you stayed with us at the Holiday Inn and Suites in Slidell, LA. We love hearing that you found our hotel to be clean and comfortable! We are centrally located just off of Hwy 10, near highways 59 and 12, and only 30 minutes from New Orleans. We hope you stop in again soon! Yours In Hospitality, Michelle Parks General Manager