Ratings based on 467 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
89% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, WA

Posted Jul 27, 2014
I had a wonderful experience, all the staff were very prompt, very curious, and most friendly.
1 out of 5
by A verified traveler from Wales

Beware - Secret Charging

Posted Jul 26, 2014
Pros: Room excellent, location at edge of French Quarter fine and handy for the railway station.
Cons: If they are going to charge then they must be honest about the charging; which they certainly were not.
Location: Adjacent to the touristy bits of New Orleans and within easy walking distance of the railway station.
Beware that although they say they only want a swipe of your credit card for any extras they actualaly deduct $30 from it and are exceedingly slow in reimbursing you this money even if you have spent nothing of it. From discussions with them this is supposed to be clear at the check-in but I certainly did not notice this and was unaware. Money refunded after more than a week which may prevent you from using this on a prepaid credit card during your holiday. So if you are asked for a swipe, then firstly resist and should that fail then ensure you have you one which you can accept the delay whilst that have your money for nothing!
5 out of 5
Recommended
for Everyone
by A verified traveler from branch, la

Concert at superdome

Posted Jul 23, 2014
Great two day stay! Close to super dome and French quarter!
4 out of 5
Recommended
for Everyone
by A verified traveler from Highlands Ranch, CO

Nice hotel in NOLA

Posted Jul 21, 2014
We stayed at the Holiday Inn Superdome for 6 nights. The room was nice and the bed was comfortable. The hotel is centrally located between the French quarter and the business district, but it is a bit of a walk to get to the French Market area or to the WWII museum. Be sure to use the trolly which is faster and reasonable. The resturant is ok, service is slow, so go out and eat elsewhere.
Comment from Hotel Management
Jul 24, 2014 by Director of Guest Service, Hotel Management
We appreciate you taking the time to review our hotel. The streetcar is a great alternative to walking, you can take a historical journey through the city for only $1.25 per ride or $3 for the entire day! The WWII museum is one of my personal favorites, it's wonderful to see you were able to enjoy this attraction! Come back and see us soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 19, 2014
Pros: Great
Location: Good location in main town
Great hotel. Nice comfortable rooms. Friendly and helpful staff
Comment from Hotel Management
Jul 22, 2014 by Director of Guest Service, Hotel Management
Thank you for taking the time to review our property, we greatly value your feedback! Our team has been working diligently to increase guest satisfaction and it’s extremely rewarding guests appreciate our efforts. Your wonderful comments will be shared with every department!
3 out of 5
Recommended
for Everyone
by A verified traveler from brooklyn, ny

The stay was okay.

Posted Jul 9, 2014
My experience was okay the only thing missing was the shuttle service they used to have, some noisy hotel guest on my floor.
Comment from Hotel Management
Jul 11, 2014 by Director of Guest Service, Hotel Management
Thank you for taking the time to review our hotel. Unfortunately, the shuttle service was discontinued years ago for a number of reasons. However, the new Loyola Ave Streetcar line makes access to the French Quarter and many attractions easy and affordable! I apologize for the disturbance by other guests, we're just coming out of a special event and holiday weekend in which the enthusiasm and excitement was difficult to contain. We do host 24 hour Security and can always ask others to quiet down when alerted.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 9, 2014
My stay at the Holiday Inn was a pleasant one. The room was lovely, the staff was friendly and the location was perfect! Would definitely stay here again!
Comment from Hotel Management
Jul 10, 2014 by Director of Guest Service, Hotel Management
Thank you kindly for choosing the Holiday Inn Downtown Superdome for your stay! We appreciate you taking the time to recognize our staff and location, and look forward to serving you again in the future!
3 out of 5
Recommended
for Everyone
by A verified traveler from Laval

nice hotel but lots of little problems

Posted Jul 5, 2014
It was a great hotel far enough from the partys but close enough at the same time. Staff was great. Lots of little problems : safe not working, toilet doesnt flush, light on and off, phone stopped working ! But they tried to solve everything so it is a 3/5.
Comment from Hotel Management
Jul 6, 2014 by Director of Guest Service, Hotel Management
Please accept my sincere apology for the maintenance issues encountered during your stay. It’s incredibly kind of you to acknowledge our staff attempted to resolve each concern. Thank you kindly for recognizing our successes, in service, and taking the time to bring these few failures to our attention. Your comments are extremely helpful in our enduring aspiration to improve the guest experience. Little problems add up to affect overall satisfaction, and you deserve nothing but the best. Please come back and see us again, I have no doubt we can exceed your expectations if given a second chance!
5 out of 5
Recommended
for Everyone
by A verified traveler from Baton Rouge

Just an all around hotel, very nice.

Posted Jun 30, 2014
Pros: Everything
Cons: I liked it just the way it is.
Location: Convient for anything.
Enjoyed the stay very much,will use this hotel every time I have to stay in New Orleans.
Comment from Hotel Management
Jul 3, 2014 by Director of Guest Service, Hotel Management
Thank you for choosing the Holiday Inn Downtown Superdome and for taking the time to review our property. We appreciate the kind feedback and nod to our fantastic location!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel.

Posted May 28, 2014
Nice hotel. Very clean. Would stay again when we visit New Orleans again