Ratings based on 385 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Morgan City

Very close to our event and price was reasonable

Posted Sep 7, 2014
Pros: Convenience and price
Cons: Renovations were taking place.......so, we would like to return when they are complete
Location: Superdome, Champions Square, Smoothie King Arena, food , entertainment, French Quarter.......etc, etc, etc
The hotel was in a state of remodeling but the staff and area was very clean, orderly and safe. Room was very comfortable. A/C unit was loud but the maintenance man agreed and said that the hotel was in the process of changing them. Our room must have been over the kitchen due to the remodeling because at 7:00 am we began smelling toast and bacon.............we had to get up anyway ................ all in all, it was a very enjoyable stay and we would like to return once renovations are complete and hopefully the price will remain affordable. Thanks, Lou Tamporello
2 out of 5
Recommended
for Everyone
by A verified traveler from New Orleans

It was horable

Posted Sep 1, 2014
The air condition did not work it was hot light went out in the bathroom didn't fix it until the next day sheets smell bad the Front desk Clerk name Candy had a very nasty attitude wasn't happy ....
5 out of 5
Recommended
for Everyone
by A verified traveler

Enjoyed it all!

Posted Aug 26, 2014
Pros: Staff was the most memorable to me.
Cons: parking rates!!!
Location: Walking distance from everything.
Staff friendly, hotel clean, remodeling but not tacky at all.
4 out of 5
Recommended
for Everyone
by A verified traveler from Orlando, FL

Great location, close to many activities

Posted Aug 21, 2014
Pros: The amenities are excellent and so was the room
Cons: Have some type of room service
Location: The French quarter, downtown, the various sights within the area
Hotel location is excellent, however some type of room service was expected and there was none even though there are many restaurants in the vicinity.
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Nice place away from craziness of Bourbon Street.

Posted Aug 16, 2014
The staff was absolutely the best! Very friendly and helpful. The concierge Kylie helped set us up on some great excursions, loved her NY wit! We just missed the remodeling that is going on, updates look like they will be great! Nice breakfast and evening reception, food not bad. Great for our family. Would stay there again.
3 out of 5
by A verified traveler from t

Lots of good space but not clean.

Posted Jul 26, 2014
The linens, particularly the blankets between the sheets and coverlet, were quite filthy! Also the coffee pot was not clean. The staff was really helpful and the space was great. It's too bad it wasn't very clean.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 23, 2014
Had a great time, it was a great location to attend the Essence Festival
5 out of 5
Recommended
for Everyone
by A verified traveler from Beautiful Whitesboro, Texas

Nice Hotel close To French Quarter

Posted Jul 18, 2014
Nice & Spacious rooms. Good location. Friendly staff. Pool was not very clean, hair and debris floating around. Shower lacking in water pressure and would go from warm to warmer. Never hot, I couldn't get a good shower. May have just been the particular room we got Other than that, excellent choice, great dinner and breakfast good staff and location Family friendly and a good value. I will stay there again next trip to NOLA.
3 out of 5
Recommended
for Everyone
by A verified traveler

No balcony

Posted Jun 30, 2014
Pictures of the hotel suits were very misleading. Pictures showed a balcony you could walk on and two bedrooms when we got in there it was only one bed room with no balcony. The windows opened up all the way and had no guard on them which I found very unsafe if someone has small children.
1 out of 5
Recommended
for Business Travelers
by A verified traveler

Ac in room was horrible!

Posted Jun 17, 2014 on Hotels.com
The ac in the room was connected to a sensor. So, the ac kicked off when there was no movement in the room, resulting In hot, humid air until the system sensed movement. Obviously, during the night when we were sleeping, there was no movement; so all night The temp in the room was above 73 degrees and extremely humid. The management of the hotel obviously knew about this because there was a disclaimer on the wall. I would NEVER stay at his hotel again!!!