Ratings based on 331 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from t

Lots of good space but not clean.

Posted Jul 26, 2014
The linens, particularly the blankets between the sheets and coverlet, were quite filthy! Also the coffee pot was not clean. The staff was really helpful and the space was great. It's too bad it wasn't very clean.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 23, 2014
Had a great time, it was a great location to attend the Essence Festival
5 out of 5
Recommended
for Everyone
by A verified traveler from Beautiful Whitesboro, Texas

Nice Hotel close To French Quarter

Posted Jul 18, 2014
Nice & Spacious rooms. Good location. Friendly staff. Pool was not very clean, hair and debris floating around. Shower lacking in water pressure and would go from warm to warmer. Never hot, I couldn't get a good shower. May have just been the particular room we got Other than that, excellent choice, great dinner and breakfast good staff and location Family friendly and a good value. I will stay there again next trip to NOLA.
3 out of 5
Recommended
for Everyone
by A verified traveler

No balcony

Posted Jun 30, 2014
Pictures of the hotel suits were very misleading. Pictures showed a balcony you could walk on and two bedrooms when we got in there it was only one bed room with no balcony. The windows opened up all the way and had no guard on them which I found very unsafe if someone has small children.
5 out of 5
Recommended
for Everyone
by Daphne from Houma, La.

Excellent Place to Stay!

Posted Jun 9, 2014
Pros: I loved the Desk Clerks and valet Service, and the amenities.
Cons: When calling for my car, the phone stayed busy. I feel there should have a voicemail service or get direct to someone else who can help me.
Location: I was able to visit Harrah's Casino, Canal St., the Superdome and eat at some local restaurants that were ALL walking distance.
Booked this hotel because of a weekend for a wedding that was FULL of festivities until the time of my check-out. I loved my room, especially my family. It was better in person than what I saw online. The atmosphere was beautiful! The young man that checked me in was very polite and informative. Didn't see much of the staff, mostly valet who was ready to assist with a smile. I would recommend this hotel because it was good to stay at and I was just waling distance from Canal St. and Harrah's Casino.
2 out of 5
by A verified traveler from Baton Rouge, LA

Not again.

Posted Jun 9, 2014
No. Just no. Poor air conditioning, tub leaked, upholstery torn off couch, and what looked like cookie crumbs in the sheets. Thank goodness we were only there one night. Attended an event at the nearby arena so location was convenient.
4 out of 5
Recommended
for Everyone
by kay jones from Edmonton, Alberta

Pleasant stay

Posted Jun 2, 2014
Large room, great location. Had a kitchen which was helpful in predrinking. Valet was... $35 which I think was standard. No issues here. Would stay again.
3 out of 5
Recommended
for Everyone
by A verified traveler

overall acceptable

Posted May 16, 2014
Pros: amenities
Cons: Room decor/sofa sleeper deplorable. Toilet-very loud noise. No compensation offered. Overnight parking $31, website has $19. In a suite to sleep 6.
Location: Very good location
We had a good time swimming. The manager's reception and breakfast was pleasing.
5 out of 5
Recommended
for Everyone
by Eileen from Las Vegas, NV

Jazz Fest 2014

Posted May 8, 2014
Pros: Breakfast every morning. the porters were the nicest people ever. Best bed I slept in a hotel for a long time
Cons: I know the hotel will be going through some renovations, but only the couch which was a little torn was the only problem
Location: 2 blocks from canal and Royal st. Minutes from the river. Walk to cable cars. Lots of restaurants
From the time I arrived to the time I left, my stay was wonderful. Staff extremely friendly and helpful. Great location. Taxi was always available in minutes. Housekeeping was also helpful. When I return to NOLA, this will be my destination to stay...
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location walking distance to river/ French Q

Posted May 6, 2014
Staff was super friendly and very responsive. Everyone wa so nice to our kids